15 April, 2022

Thales to increase operational efficiencies at both Milan Linate and Malpensa airports

Thales signs a contract with the airport management group SEA (Societร  per azioni Esercizi Aeroportuali) to deliver an innovative digital platform solution that will support the group in increasing operational efficiency.

Thales will provide SEA with a digital platform for airport operations centres in Milano Linate and Milano Malpensa. With about 35 million passengers before the pandemic and a total of 173 international destinations, the SEA is taking steps to optimize its operations by centralizing a complete view of airport operations.

Today's international airports are complex systems that need to be monitored to meet stringent security standards and achieve the highest levels of performance to ensure the continuity of their activities under any circumstances. SEA is committed to a process of continuous improvement and Thales is assisting it in its plan for smart airport operations by providing a set of tools to integrate the necessary information and manage the airport efficiently, facilitate cooperation between all stakeholders, and last but not least, offer passengers a world-class experience.

To support SEA Airports in meeting this challenge, Thales was contracted to deliver a solution of the Airport Operations Plan that integrates sea systems and data from the main processes that impact airport management (aerodrome, terminal and accessibility).

Thales will provide SEA Airports with its AiRISE ShareView solution, a complete, scalable and innovative digital platform designed to master the complexity of centralized airport operations management.

The platform features three main airport-oriented features:

- a real-time map and easy handling, which allows a global knowledge of the situation of individual services, making any intervention easier and more immediate;
- a customizable dashboard with key performance indicators that measure specific operations, thereby monitoring objectives and, finally, performance;
- and a workflow manager to automate Standard Operating Procedures for processes relevant to measured KPIs.

In our connected world, with the proliferation of information sources and sensors, operators face a large increase in the volume of data they need to process and analyze. Thales' platform will bring this large volume of data together from various operating systems and, by providing a broad, accurate and reliable view of the situation in real-time to all stakeholders, will allow them to react more effectively to unplanned operational events.

"We are extremely pleased that we have been chosen as a technology partner in such an important project for the digital transformation of SEA Airports. By taking advantage of our portfolio of airport solutions, as well as world-class experience in implementing airport technologies in complex projects, from JFK from New York to Oman, Bahrain, Lyon and Geneva, we will provide SEA with the best-in-class operating solution tailored to its needs, which will contribute to the operational improvement of SEA Airports." Marco Scarpa, Director of Secure Communications and Information Systems, Thales Italy

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