East Midlands Airport has announced an investment programme of more than £120m to improve all aspects of the passenger experience over the next five years.
Following an intensive period of planning and design, work is getting underway on the transformation to refresh the airport infrastructure, maintain safety and regulatory standards and help it operate more efficiently - making travel through the airport even more effortless than it already is for its more than 4m annual passengers.
Areas which will see improvements include:
· Expanding the security hall to facilitate installing next-generation scanning equipment
· Improvements to toilet facilities, customer seating and a programme of roof renewals
· Improvements to heating and cooling in the terminal
· Proposals to improve Rapid Drop-Off arrangements
· Upgrades to air traffic control systems
· Reconstruction of taxiways.
Works have started on the extension of the security hall, following planning approval from North West Leicestershire District Council. Internal improvements will include enhancements to the entrance portal to improve access into the main security area, as well as enhancements to the facility to improve its look and feel.
This will mean that next-generation body and baggage scanning technology can be installed to allow passengers to pass through security checks without the need to separate electronic devices from baggage. This will improve EMA’s already excellent timings for clearing security which is typically under 15 minutes. This security changes are part of new Government rules, which will also see the removal of the 100ml liquid restrictions.
Also underway are improvements to the main customer toilets in the Departure Lounge, next to the Castle Rock bar. This will involve replacing and upgrading the facilities to a modern standard with new fixtures and fittings. It will complement an extensive refurbishment of the bar area that Castle Rock is carrying out. Further upgrades to customer toilets will follow. It’s hoped that later phases of the investment programme will see the new look and feel in the security hall carried through into the Departure Lounge, where new and additional customer seating will be installed.
As part of the investment programme, EMA is also exploring a range of options for improving the Rapid Drop-Off area which will help to improve the flow of vehicles through the site, which could include installing cashless and barrierless operating systems.
In addition, work has begun to upgrade the terminal roof which due to the age of the building is in need of remedial work. The first phase will focus on the roof above the Departure Lounge area which during heavy rainfall can suffer from leaks.
Reconstruction and resurfacing of the taxiways will also be carried out. The size and number of aircraft using EMA has increased and this drives the need to invest in renewing and reconstructing some of the most heavily trafficked areas to better accommodate modern aircraft. This work will be carried out through carefully managed programmes of closures including overnight and at weekends and in consultation with airlines so disruption is minimised.