Chase opens its Chase Sapphire Lounge by The Club at New York’s LaGuardia Airport

The new Chase Sapphire Lounge by The Club at LaGuardia Airport’s new Terminal B offers an elevated experience with Chase’s first-ever bookable Reserve Suites, dedicated wellness rooms, a game room and exclusive menus from New York staples including Joseph Leonard and Jeffrey’s Grocery, and drink selections from Parcelle, Apotheke and Joe Coffee.

Chase has opened the newest Chase Sapphire Lounge by The Club at New York’s LaGuardia Airport (LGA). The entrance to the two-floor lounge is located post-security on the fourth floor of the newly redeveloped Terminal B and is the brand’s largest to-date at more than 21,800 square feet.

Additionally, Chase will further expand its lounge network with a new lounge location at John F. Kennedy International Airport (JFK). The space is a joint offering with Etihad Airways, who previously operated the lounge. This location will offer the signature Chase Sapphire Lounge by The Club experience. Chase Sapphire Lounge by The Club with Etihad Airways will open on January 23, at John F. Kennedy International Airport in Terminal 4 post-security in the Mezzanine on Level 4 located above Gate A2.

“Chase Sapphire Reserve cardmembers are travellers by nature and New York City is continuously topping the list of their travel destinations. As such, we’re thrilled to expand our offering to serve New Yorkers and visitors, alike,” said Dana Pouwels, Head of Airport Lounge Benefits and Strategic Partnerships for Chase. “With an expansive space, VIP touches, wellness amenities, locally sourced dining and more, this new lounge at LaGuardia Airport’s Terminal B reflects our dedication to enhancing cardmembers’ travels from beginning to end.”

“We’re honoured to welcome Chase to Terminal B upon the opening of the Chase Sapphire Lounge by The Club, which will be a spectacular addition to our new terminal,” said Suzette Noble, Chief Executive Officer, LaGuardia Gateway Partners, the manager and developer of Terminal B. “This new amenity beautifully complements Terminal B’s commitment to elevating the experiences of our guests from the tri-state area and around the United States.”

ULTRA-LUXE RESERVE SUITES WITH CAVIAR EXPERIENCE

A first for both Chase and LaGuardia Airport Terminal B, “The Reserve Suites by Chase” are private bookable rooms where Chase Sapphire Reserve cardmembers can have a dedicated suite attendant for the ultimate white glove travel experience. Guests can relax in the highly private spaces with their travel companions and enjoy a menu from Jeffrey’s Grocery designed exclusively for The Reserve Suites. The Reserve Suites by Chase experience also includes a signature caviar service and a reserve wine list curated by favored New York City wine bar and retailer, Parcelle, featuring varietals from some of the most sought-after wineries across the globe. Guests who book a suite can use luxurious hair and bath products in the ensuite bathroom and shower, and prior to flight departure will have the option to select a premium travel gift. Chase Sapphire Reserve cardmembers can find booking and pricing details on the Chase Mobile® app in Benefits & Travel.

Making LaGuardia the airport experience Delta customers deserve

Allison Ausband, Delta's E.V.P. and Chief Customer Experience Officer sets out her views on New York's LaGuardia Airport and the carrier's transformation together over the past nearly 40 years – and what this latest reinvention means for the airline's customers.

I’ll never forget the first time I flew into LaGuardia Airport as a young flight attendant 37 years ago. Just like the city itself, the airport’s energy and magic was infectious. It was palpable. I remember how excited I was getting off the plane, standing in the terminal and thinking: I’m in New York City!

When I started flying with Delta in 1985, I had the opportunity to see the world. I grew up in a small town in Georgia; New York City was the place to be. Everyone wanted to visit – to experience all the city had to offer. The airline landscape was vastly different then, and Delta didn’t have much of a presence in New York. That year, we operated only 34 daily flights from LaGuardia. Those flights were spread across 14 cities, ranging from Dallas-Fort Worth to Fort Lauderdale.

Huey Francis is one of Delta’s longest-serving employees. He’s approaching 50 years with the airline, 39 of them at LGA. We met at the airport last week, and I loved reminiscing with him a bit.

“When I first started (soon after Delta’s merger with Northeast Airlines), we had just six gates. There were just travel agents, no Expedia or anything like that. And they didn’t know about Delta. So, Delta employees used to give up one day off a week to knock on travel agents’ doors and explain everything (about our company),” he said.

Delta’s acquisition of Pan Am in 1991 changed everything and gave us the ability to see the world out of New York City. It took a lot of work to get our foot in the door in New York, but we knew we had the right product to win. With Pan Am, we gained international routes out of JFK and shuttle service for our business travellers from New York to Boston and Washington, D.C. In the decades that followed, Delta people showed grit and resilience through an economic crisis, bankruptcy, and a merger with Northwest Airlines.

A Delta Shuttle Boeing 727 in 1991 at LaGuardia.

Delta's dazzling Terminal C facility at New York’s LaGuardia Airport

Delta is celebrating its latest investment in New York as it prepares to open its new Terminal C at LaGuardia Airport to customers on June 4, a massive milestone in the $4 billion programme to transform and modernize one of the airline’s key hubs.

Delta CEO Ed Bastian, New York Gov. Kathy Hochul, the Port Authority of New York and New Jersey and other New York public officials celebrated the milestone by debuting a gleaming check-in, security and baggage claim facility and a new ten-gate Concourse E at an official ribbon-cutting ceremony on Wednesday 1st June.

“Today marks a new beginning for Delta customers and employees at our LaGuardia hub with the opening of this remarkable new terminal,” said Delta CEO Ed Bastian. “It’s been more than a decade since Delta committed to growing – and winning – in New York, and we’ve been unwavering in our efforts to become New York City’s No. 1 airline. It’s thanks to the 10,000 New York-based Delta people that we’ve been able to invest nearly $7 billion in New York airports since 2010, deliver the products and experiences our New York customers deserve, and become part of the fabric of the New York community that means so much to so many of us.”

Delta accelerated construction timelines during the pandemic to deliver this facility to New York customers even faster than anticipated. The airline will fully complete the entire four-concourse terminal by the end of 2024, almost two years earlier than originally planned.

Ultimately, Terminals C and D will consolidate into one state-of-the-art facility, spanning 1.3 million square feet and featuring 37 gates across four concourses. Delta continues to double down on its vision for the future of travel, building airports of the future that are comfortable, easy to navigate and part of an effortlessly connected journey, capable of absorbing and supporting new innovative experiences as technology evolves. Recently, Delta also revealed the completion of the first major phase of its $2.3B Sky Way at Los Angeles International Airport.

Terminal C is designed to deliver the efficiency and speed New York travellers often need, allowing them to navigate to and from their gates quickly and intuitively with the latest technologies such as hands-free bag drop, self-serve check-in and Digital ID screening capabilities.

Customers will have the option to check-in via a spacious, centralized lobby, complete with 36 full-service check-in counters and 49 self-service kiosks, or bypass it altogether and utilize the direct-to-security drop-off option to head directly to one of the 11 security checkpoints. Additionally, all five entry points offer baggage drop for easy bag check.

Digital art is another prominent design feature; with a massive digital art installation made of 34 lenticular panels, displayed overhead the security checkpoint, while a 238-foot digital backwall in the check-in lobby will feature TSA wait times, wayfinding in both English and Spanish as well as Sky Club volume and gate information.

Concourse E is the second of four new concourses to open, with ten new gates, nine of which will be operational on opening day, able to accommodate various narrowbody aircraft types as well as offer larger gate seating areas.

Longtime Delta partner OTG will bring to life a variety of restaurant options, including Bubby’s Diner, Chuko Ramen, Essex Burger, Poppy’s Bagel, and Starbucks. Airport retailer Stellar Partners collaborated with Delta to deliver specialty retail stores and news and gift outposts such as Beekman 1802, BuzzFeed News, Le Labo, MAC, Patricia Nash and True to New York.

In addition to a gleaming central headhouse and concourse, LGA will house the largest Delta Sky Club in the system, with architectural touches that evoke New York City from the turn of the 20th century, such as harlequin-patterned screens and rich warm metals. With seating for nearly 600 guests to relax and recharge over a sprawling 34,000 square feet (in its end state), the Club features a gourmet kitchen, premium bar, two food buffets and two hydration stations.

Curated artwork throughout reflects New York City’s dominance in the international art scene. Future additions to the Club include a year-round, all-weather Sky Deck, a second premium bar and a third hydration station.

Terminal C also offers a multi-sensory room, providing a calming, supportive environment for customers with sensory sensitivities and their families as they travel.

In support of Delta’s broader sustainability commitments, Terminal C will be LEED® Silver-certified with multiple sustainable elements incorporated throughout including:

LED lighting

Exterior glass that automatically tints based on the weather and time of day

Charging for electric ground support equipment

An ice-making plant that produces ice during off-hours to cool during the day, reducing power demand during peak periods

“In a word, the new Terminal C is magnificent – an architectural gem that dwarfs the facilities it replaces in size, style and functionality,” said Port Authority Executive Director Rick Cotton. “It represents 21st-century air travel that is world-class in every respect – which can now be said of the entire whole new LaGuardia airport, which six years ago was among the most reviled in the nation. I congratulate and thank Governor Hochul, the entire Delta team for their indefatigable efforts and the many employees of the Port Authority who collaborated to make this a reality. Today proves what our region can accomplish when we really put our collective will behind such an ambitious goal.”

Delta is LGA’s largest carrier, offering up to 255 daily flights to nearly 70 destinations this summer. The airline’s unique dual-hub position at LGA and JFK allows it to offer New York customers 465 total peak daily departures to more than 120 domestic and international destinations.

The second major phase of the Delta Sky Way at LGA is just one of several recent infrastructure milestones that Delta has unveiled as part of the airline’s decade-long, $12 billion investment to transform the travel experience on the ground and in the air.

Subject	Fact
Facility	Delta and the PANYNJ are jointly investing $4 billion at LGA that will consolidate Terminals C and D into a brand-new, state-of-the-art terminal facility. Spans 1.3 million square feet 36 full-service check-in counters 49 self-service kiosks 16 bag-drop counters including a bag drop option at every entry point. 11 security lanes opening day, with capacity to add up to five additional lanes in the future Nine lanes with fully automated technology 37 gates across four concourses (in its end state) Five spacious baggage claim carousels
Concourse E	Concourse E: The second of four, new concourses to open at the same time as the headhouse. Ten new gates (nine of them operational on June 4) that will be able to accommodate Delta’s full domestic fleet of narrowbody aircraft
Sky Club	Terminal C at LGA will be home to the newest and largest Delta Sky Club in the system (at end state), featuring architectural touches that evoke New York City at the turn of the 20th century, such as harlequin-patterned screens and rich warm metals. Curated artwork throughout the Club reflects New York City’s dominance in the international art scene. The Club will boast over 34,000 square feet (at end state) to relax and recharge, with seating for nearly 600 guests upon opening. The Club features a gourmet kitchen, premium bar, two food buffets and three beverage bars. A future addition to the Club will see the completion of a year-round Sky Deck featuring exceptional outdoor views.
Restaurants	In partnership with longtime partner OTG, Concourse E features a variety of premier restaurant options, including: Bubby’s Diner Chuko Ramen Eggy Weggy Essex Burger Poppy’s Bagel Starbucks Sunday Supper Trattoria
Retail	Airport retailer Stellar Partners collaborated with Delta to deliver specialty retail stores and news and gift outposts such as: Beekman 1802 Briggs & Riley BuzzFeed News Le Labo MAC Patricia Nash True to New York
Sustainable Facility	Terminal C will be LEED® Silver-certified with multiple sustainable elements incorporated throughout including: LED lighting Exterior glass that automatically tints based on the weather and time of day Charging for electric ground support equipment An ice-making plant that produces ice during off-hours to cool during the day, reducing power demand during peak periods
Art, Design & Digital Elements	A world-class art program in partnership with the Queens Museum, showcasing custom pieces from six local artists that share a compelling story of New York’s immigrant history, its people and the importance of the city’s diversity. Digital art; a massive digital art installation made of 34 lenticular panels is displayed overhead the security checkpoint while scenes from the five boroughs greet customers at the baggage claim vestibules. A 238-foot digital backwall in the check-in lobby will feature gate information in addition to TSA wait times and Sky Club volume Digital signage provides customers with clear and simple wayfinding that includes walk times between gates.
Multi-Sensory Room	Located through security is a multi-sensory room, providing a calming, supportive environment for customers with sensory sensitivities and their families as they travel.
Cargo DASH Office	Cargo customers can now drop off small parcels to the new DASH office, conveniently located on the check-in floor (floor three). Additionally, there are five DASH-designated parking spots on the mezzanine level, just a 90-second walk to the drop-off location, for same day DASH and DASH Critical shipments.
Network	Delta is LGA’s largest carrier, offering 255 daily flights to nearly 70 destinations this summer. With more than 465 total daily departures to over 120 domestic and international destinations between our LaGuardia Airport (LGA) and John F. Kennedy International Airport (JFK) hubs, Delta offers nonstop service to all of New York’s 40 most popular domestic markets

All photos from Delta Air Lines

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American Express will reopen the new bigger Centurion Lounge at New York's LaGuardia Airport (LGA)

American Express will reopen the new Centurion Lounge at New York's LaGuardia Airport (LGA) and the space will double in size and offer locally inspired amenities that bring New York City's rich culture to life,  at least that's the idea.

With 10,000 square feet in the airport’s brand-new Terminal B, the relocated Lounge is more spacious and more convenient, located after travellers pass through security screening.

According to Amex,  some of the top features include a study space designed in partnership with New York City independent bookstore McNally Jackson, custom design elements from New York-based designers, a menu curated by Wayan’s Cédric Vongerichten, locally inspired beverages, and more.

“We’ve collaborated closely with local partners and small businesses to create a space that embodies some of New York City's most unique experiences,” said Pablo Rivero, Vice President, Loyalty Travel Experiences & Benefits. “With the reopening and expansion of our Centurion Lounge at LaGuardia Airport, we are looking forward to having this lounge join the rest of our Centurion Network and provide eligible Card Members even more places to relax and unwind during their travels.”

This location is the brand’s second outpost in New York City, joining the Centurion Lounge at John F. Kennedy Airport which opened last Fall.

“We’re thrilled to welcome The Centurion Lounge by American Express to LaGuardia Terminal B as another example of the truly exceptional experience travellers can expect at the new terminal. We’re so pleased that Terminal B travellers will have access to this new state-of-the-art lounge where they can rest before their flights and refuel with thoughtfully sourced cuisine and locally inspired refreshments,” said Stewart Steeves, CEO of LaGuardia Gateway Partners, manager and developer of Terminal B.

New Amex Centurion lounge at LaGuardia Airport

American Express will reopen the new Centurion Lounge at New York's LaGuardia Airport (LGA) and the space will double in size and offer locally inspired amenities that bring New York City's rich culture to life,  at least that's the idea.

With 10,000 square feet in the airport’s brand-new Terminal B, the relocated Lounge is more spacious and more convenient, located after travellers pass through security screening.

According to Amex,  some of the top features include a study space designed in partnership with New York City independent bookstore McNally Jackson, custom design elements from New York-based designers, a menu curated by Wayan’s Cédric Vongerichten, locally inspired beverages, and more.

“We’ve collaborated closely with local partners and small businesses to create a space that embodies some of New York City's most unique experiences,” said Pablo Rivero, Vice President, Loyalty Travel Experiences & Benefits. “With the reopening and expansion of our Centurion Lounge at LaGuardia Airport, we are looking forward to having this lounge join the rest of our Centurion Network and provide eligible Card Members even more places to relax and unwind during their travels.”

This location is the brand’s second outpost in New York City, joining the Centurion Lounge at John F. Kennedy Airport which opened last Fall.

“We’re thrilled to welcome The Centurion Lounge by American Express to LaGuardia Terminal B as another example of the truly exceptional experience travellers can expect at the new terminal. We’re so pleased that Terminal B travellers will have access to this new state-of-the-art lounge where they can rest before their flights and refuel with thoughtfully sourced cuisine and locally inspired refreshments,” said Stewart Steeves, CEO of LaGuardia Gateway Partners, manager and developer of Terminal B.

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A New Look for New York: American Airlines Welcomes Customers to a Reimagined Arrivals and Departures Hall at LaGuardia Airport

Innovative facility at Terminal B to reshape customer journey beginning Saturday, June 13

This week, American Airlines will welcome customers to the new, state-of-the-art Arrivals and Departures Hall at LaGuardia Airport’s Terminal B. The new space will offer a clean, comfortable, efficient experience for travellers and provide an upgraded workplace for thousands of the airline’s New York-area team members.

Beginning Saturday, June 13, the new Terminal B Arrivals and Departures Hall will serve as American’s main arrival and departure facility at LaGuardia Airport (LGA), including ticketing, check-in, security screening and baggage claim. Light and bright in design, it hosts expanded dining and shopping options, along with direct connections to all concourses.

“As more customers take to the skies, American is ready to welcome them to New York in this reimagined facility, launched by New York Gov. Andrew Cuomo and developed in partnership with the Port Authority of New York and New Jersey, and LaGuardia Gateway Partners,” said Jim Moses, Vice President of Northeast Hubs and Gateways for American Airlines. “By centralizing our operation, we can better care for our customers — delivering an intuitive, seamless experience from curb to gate.”

Planned expansion at New York-JFK’s Terminal 4 to unify Delta operations, add 16 new gates

Delta, along with the Port Authority of New York & New Jersey and JFK International Air Terminal (JFKIAT), the operator of JFK Terminal 4, will dramatically expand Terminal 4 at New York’s John F. Kennedy International Airport and consolidate Delta operations there, New York Governor Andrew M. Cuomo announced Tuesday. The agreement to the key terms of the project marks an important step in the transformation of the airport into a 21st-century global gateway.

Subject to Board approval this week, the Port Authority will finalize and enter a lease amendment with JFKIAT for the expansion and renovation of the Terminal 4 arrivals and departures hall, the addition of 16 new gates to the terminal’s Concourse A, the renovation of existing concourses, and roadway upgrades to improve access for vehicles. The expansion at Terminal 4 is expected to be complete with Delta consolidating its operations in early 2023.

Delta developments at New York's LaGuardia

As summer begins, Delta teams are already looking ahead to the fall – and to celebrate the next major milestone in the airline's history of investment in New York and at LaGuardia Airport.

The first of four concourses that will comprise Delta's new state-of-the-art terminal at LGA is scheduled to open this fall, furthering the airline's commitment to enhancing the New York customer experience from ground to air. The spacious 105,000-square-foot concourse will feature floor-to-ceiling views of Citi Field and Flushing Bay, gates that can accommodate a range of aircraft types, and dining options from favourite New York chefs and eateries.

"The historic infrastructure project underway at LaGuardia is a significant component of the more than $12 billion Delta is currently investing in airport redevelopment efforts around the country," said Delta CEO Ed Bastian. "Our customers and employees are excited to see the LaGuardia of the future more fully come into view. Many thanks to everyone who has been working hard to launch an exciting new era for Delta in New York."

Delta’s first new LaGuardia concourse to open this autumn

As summer begins, Delta teams are already looking ahead to the fall – and to celebrate the next major milestone in the airline's history of investment in New York and at LaGuardia Airport.

The first of four concourses that will comprise Delta's new state-of-the-art terminal at LGA is scheduled to open this fall, furthering the airline's commitment to enhancing the New York customer experience from ground to air. The spacious 105,000-square-foot concourse will feature floor-to-ceiling views of Citi Field and Flushing Bay, gates that can accommodate a range of aircraft types, and dining options from favourite New York chefs and eateries.

"The historic infrastructure project underway at LaGuardia is a significant component of the more than $12 billion Delta is currently investing in airport redevelopment efforts around the country," said Delta CEO Ed Bastian. "Our customers and employees are excited to see the LaGuardia of the future more fully come into view. Many thanks to everyone who has been working hard to launch an exciting new era for Delta in New York."

BLADE - all over New York

Photo Blade

It is just one month since the launch of BLADE Urban Air Mobility helicopter flights between New York's John F. Kennedy Airport and Manhattan. 

Yet expansion has occurred rapidly for the rotary craft operator which has expanded its service to include LaGuardia Airport and Newark Liberty International Airport,  further advancing the company’s mission of enhancing the reach and affordability of urban aviation.

“Since expanding our continuous flight service between Manhattan and JFK, we are seeing faster than expected adoption by people choosing to fly to the airport rather than driving,” said Rob Wiesenthal, CEO of BLADE. “It has become immediately apparent that fliers want the flexibility to fly between Manhattan and, not only JFK, but all area airports.”

LaGuardia Gateway Partners to open first 11 gates In brand new terminal B today

 Eastern concourse features

brand new amenities

including local New York restaurants and retail shops,

family-friendly spaces and innovative construction.

LaGuardia Gateway Partners (LGP) – the private entity operating and redeveloping LaGuardia Airport's Terminal B, will open the first 11 gates located in the eastern concourse of the new state-of-the-art Terminal B today. LGP is comprised of Vantage Airport Group, Skanska, Meridiam and JLC Infrastructure.