British Airways has been named Airline of the Year at one of the aviation industry’s most prestigious award ceremonies.
CAPA - Centre for Aviation, is one of the world’s most trusted sources of market intelligence for the aviation and travel industry.
CAPA’s annual Global Aviation Awards for Excellence was held in Malta on Thursday, December 5th.
Judges awarded British Airways the headline title of the night in recognition of its continuing commitment to innovation, investment in new aircraft, renewal of its existing cabins so that they look and feel new, its new and redesigned lounges, new dining across all cabins, new bedding and amenity kits, industry-leading, streaming onboard WiFi and access to power at every aircraft seat.
Speaking at the event, CAPA Chairman Emeritus Peter Harbison said: “British Airways was famously the world’s favourite airline in the 1990s and it has taken some tough decisions to maintain its market position against increasing competition. Under the leadership of CEO and Chairman Alex Cruz, British Airways has not been afraid to adopt new ticketing practices, service levels and is now among the frontrunners of distribution change and technology adoption - at the same time as achieving an industry-leading ROIC. It is certainly "100 not out" for one of the world’s most famous airline brands.”
