Showing posts with label IAG. Show all posts
Showing posts with label IAG. Show all posts

Wednesday 25 October 2023

IAG Cargo announces new 2023-2024 winter schedule


IAG Cargo increases frequency on routes including to Miami, Dubai and Cape Town from London Gatwick and London Heathrow

IAG Cargo launches new route to Ghana, and restarts Costa Rica from London Gatwick

IAG Cargo customers to benefit from new schedule at the end of October through to March 2024


IAG Cargo increases frequency on routes including to Miami, Dubai and Cape Town from London Gatwick and London Heathrow
IAG cargo, the cargo division of International Airlines Group (IAG), is announcing increased services as part of the new winter schedule connecting its hubs in London, Madrid and Dublin to key destinations across the world. Customers will benefit from this additional capacity, starting at the end of October through March 2024. 

There will be increased capacity on several key routes. These routes include London to Cape Town (CPT), Accra (ACC), Doha (DOH), and Miami (MIA), offering 14 flights a week to both Miami and Doha, and 17 flights a week to Cape Town. Out of Madrid, IAG Cargo will offer additional capacity on routes to Bogota, Colombia (BOG), Santiago, Chile (SCL), Quito, Ecuador (UIO) and Santa Domingo, Dominican Republic (SDQ). 

The winter schedule includes restarting services between London Gatwick to Cape Town and Costa Rica utilising Boeing 777-200s. An extra daily service to Doha (DOH) has been introduced from London Heathrow, while services to Miami have resumed from Dublin. Capacity will also be available between Rio De Janeiro, Brazil (GIG) and Buenos Aires, Argentina (EZE). 

IAG Cargo will also add three more services per week between Barcelona (BCN) and Buenos Aires (EZE), adding to its Latin American network. 

Camilo Garcia Cervera, Chief Sales and Marketing Officer, IAG Cargo, said, “We are delighted to announce the new winter schedule for IAG Cargo, which will provide increased capacity and more options for our customers. IAG Cargo operates in over 60 countries and these additional services will allow us to further support international trade to maintain a robust global economy in the run-up to the holiday season.” 

Out of London IAG Cargo offers capacity to six continents with over 600 weekly wide-body services. Additionally, Dublin serves as a gateway to North America with over 140 wide-body services and the business now offers over 200 weekly wide-body flights from Madrid to North America, Latin America and the Caribbean.

Thursday 28 September 2023

JR Technologies and IAG Loyalty partner to provide a multi-product retailing solution to the airline industry

The industry-first B2C solution incorporates modern airline retailing concepts, creating a better transaction experience and boosting revenue


JR Technologies, a pioneer in airline retailing, has partnered with IAG Loyalty (IAGL), a leader in loyalty who own and manage Avios, the global loyalty currency of the Aer Lingus AerClub, the British Airways Executive Club and other international airlines, to offer a comprehensive, simplified loyalty booking solution, including one of the airline industry's first multi-product shopping carts with loyalty currency + cash settlement capability.

IAGL uses JR Technologies' Aerostream platform, specifically its Order Management solution, to create a streamlined multi-product shopping flow, resulting in a seamless and fast checkout experience for the traveller.

The technology enables travellers and members to earn and redeem Avios on each product in their cart, including flights, hotels, and ancillary products, all within the same transaction. Additionally, travellers and members have the option to pay for individual products with cash, the Avios currency or a combination of both. IAGL also uses the Aerostream Offer Management platform for its hotel and car rental products.

Aerostream, JR Technologies' latest travel technology solution, is a highly configurable retailing platform developed for airlines and the travel industry. Built on NDC and ONE Order concepts, Aerostream's Offer and Order Management solutions provide the foundation for an effortless travel booking and post-booking experience incorporating e-commerce best practices that have upgraded online retailing in other industries.

Friday 22 September 2023

IAG Cargo launches Constant Climate in Cincinnati

IAG Cargo has expanded its Constant Climate global network that serves the pharmaceutical, bioscience and healthcare industry adding Cincinnati Northern Kentucky International Airport as an approved station.

IAG Cargo has over 100 approved stations across six continents 

Cincinnati’s strategic location serves as an ideal station, facilitating freight forwarders throughout the United States in transporting an array of healthcare items from vaccines to clinical trial medicines.

IAG Cargo, the cargo division of International Airlines Group (IAG), has announced this week Cincinnati, Northern Kentucky International Airport as its latest station in the United States to be approved to transport time and temperature-sensitive healthcare products. Bringing the total number of approved Constant Climate stations in the United States to 21. 

This newly established station will facilitate the movement of pharmaceuticals that require precise time and temperature management between Cincinnati and London Heathrow. It will leverage IAG Cargo’s extensive network which links six continents to transport critical cargo such as vaccines, medicinal drugs and clinical trial medication around the world. This service will be of special interest to pharmaceutical customers located in Ireland and India whose life-saving medicines frequently transit through London Heathrow to the United States.

Jordan Kohlbeck, Head of Pharmaceutical at IAG Cargo, added: “We are very excited about the opening of a new Constant Climate station at Cincinnati airport. The opening of Cincinnati will allow us to support more customers globally and provide another route by which they can utilise our cold chain solution to transport their key pharmaceuticals. We look forward to working with our partners and customers to increase our pharmaceutical offerings with this new addition.” 

IAG Cargo’s Constant Climate product is a state-of-the-art cold chain solution that caters specifically to the transportation of pharmaceuticals, such as vaccines, biotech products, diagnostics samples, or any other temperature-sensitive pharmaceutical material. During the first half of 2023, Constant Climate, IAG Cargo’s cold chain product for transporting pharmaceutical products, experienced a 45 per cent increase in the volume of pharmaceuticals transported across its network compared to the previous year. 

IAG Cargo’s new 10,000m2 facility New Premia at London Heathrow, launched in May 2023, features a cutting-edge Constant Climate Quality Centre (CCQC) for pharmaceuticals, with 27 dedicated cool cells and temperature facilities available from +2°C to +8°C (COL), +15°C to +25°C (CRT) and -20°C (FRO) ensuring sensitive shipments are held in a temperature-controlled environment at all times.

Thursday 24 August 2023

IAG Cargo appoints new Sustainability Manager

IAG Cargo, the cargo division of International Airlines Group (IAG), has added to its transformation team, appointing Saleem Saeed as its new Sustainability Manager that will see IAG Cargo advance its sustainability journey.

Saleem steps into the role having previously worked within the construction sector and will use his experience and expertise to lead the sustainability strategy across the business. Saleem looks to enhance the current ‘Fit for Future’ strategy that will further infuse sustainability into IAG Cargo's core whilst encouraging partners and customers to join the business on this journey. 

“What truly energises me about joining IAG Cargo is the prospect of contributing to a global company in a dynamic setting," said Saleem. "Environmental and social responsibility are really important, ensuring everybody’s needs are addressed without compromising future generations’ requirements. This role will allow me to actively steer IAG Cargo's sustainability strategy  and empower our people to create a better future. I’m looking forward to building on the fantastic initiatives already in place." 

Saleem will drive forward new efficient ways of working to ensure IAG Cargo minimizes its carbon footprint across the organization – for example, the business has recently been trialling an electric terminal tractor and is actively exploring an expanded electric fleet. The vision is clear: for IAG Cargo to lead the charge in sustainable aviation cargo operations. 

Jenny Critchley, Chief Transformation Officer at IAG Cargo, commented: “Saleem’s appointment as our Sustainability Manager reinforces our dedication to pioneering eco-conscious practices within the air cargo sector. Saleem has a passion for sustainability, so I have no doubt that he will make this role his own, leading IAG Cargo into a new era of responsible operations. His passion for innovation and transformative change aligns seamlessly with our vision to be ‘Fit for Future’.”

Thursday 17 August 2023

Finnair to move its loyalty programme to Avios in 2024.

The former legacy airline of Finland,  the Helsinki-based Finnair is joining forces with IAG Loyalty to fully renew and update its Finnair Plus loyalty programme by introducing Avios as its new loyalty currency in early 2024. 

Partnering with IAG Loyalty to adopt Avios will bring new opportunities for existing and new Finnair Plus members to collect and use the programme’s new loyalty currency.  The airline has also announced that its programme will also move to a new spend-based platform as it seeks to outsource almost all functions of administration.  

The partnership is the next step in the expansion of the Avios currency worldwide, ensuring the 40 million+ members can enjoy Avios on even more routes and on even more rewarding experiences. 

It follows last year’s ground-breaking partnership between IAG Loyalty and Qatar Airways that saw the airline join British Airways, Iberia, Aer Lingus and Vueling as adopters of Avios. 

IAG Loyalty CEO, Adam Daniels, said: “Finnair’s adoption of Avios is recognition of the global significance of our currency, the incredible value and the wide range of benefits it has for members. We are delighted to be able to play a central role in a new era for Finnair’s loyalty programme, as we continue to grow the Avios currency globally and extend our leadership in loyalty.” 

Finnair says that as an extra incentive to join Finnair Plus its members will now also receive complimentary internet access for messaging on its short-haul European flights operated on the carrier's Airbus aircraft - regardless of their tier status.  

The Finnair Plus programme was launched in 1992 and the airline says has over four million members, although it is unknown how many are active travellers or the exact liability amount of their accounts.  

Finnair SVP Customer Engagement, Rogier Van Enk said: “2024 marks the start of an exciting era for our loyalty program, with new benefits and improved options for our members to use Avios - both within Finnair and within IAG Loyalty’s partner network. We look forward to a great and long-lasting partnership for many years to come.” 

As part of the changes, Finnair will also increase the number of award seats available on its flights, in many cases, double as the airline will guarantee at least 4 award seats on Finnair flights within Europe and 8 on Finnair long-haul flights. 

Finnair Plus award points will be converted to Avios with a 3:2 ratio, and the purchasing power of the current points remains unchanged – Avios prices are also updated with the same 3:2 ratio.  

The new loyalty currency, Avios, will be collected, and members will be able to move from one tier to another based on the money spent on Finnair’s flights and travel extras. Tier limits will be revised to reflect the switch to Avios and the new spend-based earn of tier points. Collecting tier points and loyalty currency on partner-marketed or operated flights will continue to be based on the travel class, booking class, and distance flown. The new programme will work on miles rather than kilometres, flown.

Finnair Plus members will be able to earn Avios when they shop online with thousands of leading brands via shopping.ba.com and with IAG Loyalty’s growing list of partners around the world that range from BP, Nectar, and Uber in the UK, Areas airport retail, and Cabify in Spain and Bilt in the US.  

IAG Loyalty currently partners with over 125 leading global brands such as American Express, Nectar, Uber and Marriott.

Monday 31 July 2023

IAG Cargo reports half year revenues of €603million, up 8.5% on the same time in 2019

IAG Cargo recently unveiled its semi-automated Premium handling facility, with a cutting-edge temperature-controlled storage facility.
The implementation of targeted investments across the business has led to enhanced performance in comparison to pre-pandemic. 



The cargo division of International Airlines Group - IAG Cargo has reported its financial results for H1 2023 recently, which showed commercial revenues of €603 million for the period from January 1 to June 30 2023. That's up some 8.5% on the same period before the pandemic in 2019, although a decrease of 28.5% on last year's amount. 

IAG Cargo opened  New Premia, its new flagship handling facility at its London hub, in the first part of the year. The investment in excess of €100m is part of a revamp to its cargo facilities at London's Heathrow Airport. The state-of-the-art 10,000m2 semi-automated warehouse more than doubles IAG Cargo's handling capacity for premium shipments.  The facility features a Constant Climate Quality Centre (CCQC) specialising in pharmaceutical, life-science, and biotech product shipping. IAG Cargo continues to invest in its pharmaceutical product reinforcing its commitment to supporting a key industry.




David Shepherd, Chief Executive Officer of IAG Cargo, said: “While the operating environment has changed significantly in recent months, and the air cargo industry normalises following the pandemic, our primary efforts in the first half of the year have been dedicated to implementing essential transformation. This has included investing in our facilities, operations, and senior leadership team to ensure that we are in a strong position to adapt to the changing market. As well as opening our New Premia operation at Heathrow, we have focused on improving operational processes to make better use of our capacity.” 

IAG Cargo continued to reintroduce network coverage resuming services between London Beijing and Shanghai as well as increasing frequency to Hong Kong and Japan. H1 2023 saw substantial growth across North America, approaching pre-pandemic levels as IAG Cargo launched a new route between London and Cincinnati increasing its North American network to 28 destinations. 

David Shepherd continues: “We’ve been focused on how we can increase efficiency as a business whilst better serving both our customers and colleagues. We are already benefitting from the actions we are taking, all with the goal of cultivating a great place to work and building long-term customer loyalty. As a business we remain well positioned to serve the industry that keeps the world’s economy moving.”

Monday 24 July 2023

International Airlines Group announces significant investment into Nova Pangaea Technologies in global race to secure Sustainable Aviation Fuel

 International Airlines Group invests in Nova Pangaea Technologies in global race to secure Sustainable Aviation Fuel
 
 
International Airlines Group (IAG), the parent company of Aer Lingus, British Airways, Iberia, Vueling and LEVEL —has announced an investment into Nova Pangaea Technologies (NPT), an innovative UK-based cleantech company whose technology is a crucial pathway to the production of Sustainable Aviation Fuel (SAF).


NPT's innovative technology converts agricultural waste and wood residue feedstocks into second-generation bioethanol, which can then be processed into SAF.

Investment into Nova Pangaea Technologies (NPT) announced by International Airlines Group (IAG) is in addition to a $865 million commitment to SAF

NPT, a UK-based cleantech company developing advanced biofuels from non-food agricultural waste and wood residues, now eyes expansion in Europe

Investment will also support delivery of the first commercial plant of its kind in the UK as global race to secure SAF intensifies

IAG's investment will progress the development of 'NOVAONE', NPT's first waste-to-fuel commercial-scale production facility, and the UK's first of its kind. The project is in addition to IAG's investment programme in SAF, which at the end of 2022 amounted to $865 million in firm commitments on SAF purchases and investments.

A recent report from cCarbon calculates that Europe will produce a third of the world's SAF by 2030, with the SAF global market value reaching $29.7 billion, up from $1.1 billion last year. NPT is eyeing expansion in Europe as the region will play an important role in delivering global supplies of SAF.

Luis Gallego, CEO, IAG said:  "Sustainable Aviation Fuel is the only realistic option for long haul airlines to decarbonise, which is why investment in this area is so critical.

At IAG, we have set a goal to use 10% SAF by 2030.  And we are not just buying SAF, we are willing to invest in developing the industry, but we need governments in the UK and Europe to act now to encourage further investment."

Wednesday 19 July 2023

IAG Cargo partners with Kuehne+Nagel to advance Sustainable Aviation Fuel (SAF)


 

Kuehne+Nagel is reducing its Scope 3* carbon footprint by part-funding IAG's purchase of six million litres of Sustainable Aviation Fuel (SAF)

The SAF is scheduled to be delivered during 2023 as part of IAG Cargo and Kuehne+Nagel’s commitments to decarbonising air cargo

The SAF will be produced from used cooking oil and food waste, and reduces CO2 emissions by at least 80 per cent compared to conventional jet fuel

 


IAG Cargo, the cargo division of International Airlines Group (IAG), will reduce cargo customers’ supply chain Scope 3* emissions by partnering with Kuehne+Nagel, who will part-fund IAG's purchase of six million litres of Sustainable Aviation Fuel (SAF) in 2023. The SAF, which will be certified by ISCC (International Sustainability & Carbon Certification) and produced from used cooking oil and food waste, will have at least 80% lower lifecycle emissions than conventional jet fuel and will reduce over 15,000 tonnes of CO2 on a lifecycle basis. 

IAG was the first European airline group to make a commitment that 10 per cent of its fuel needs would be fulfilled by SAF by 2030, and this purchase supports IAG’s acceleration towards this goal. IAG has committed $865m in future SAF investments and purchases to date, with agreements in place with a number of suppliers in the UK, US and Spain. 

With over 79,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers. It operates in sea logistics, air logistics, road logistics and contract logistics, with a clear focus on integrated logistics solutions.  Photo Kuehne+Nagel

David Shepherd, Chief Executive Officer at IAG Cargo said: “We are delighted to be partnering with Kuehne+Nagel once again to address Scope 3 CO2 emissions for their supply chain. We are committed to reducing our environmental impact and contributing to the wider sustainability goals of the aviation industry. This purchase is a key step in achieving these objectives and is a great example of how IAG can help its customers decarbonise.” 

IAG Cargo first partnered with Kuehne+Nagel in 2021 to power a charter chain of 16 flights from Stuttgart to Atlanta, and this latest deal builds on the long-standing partnership between Kuehne+Nagel and IAG Cargo.

Yngve Ruud, Member of the Management Board of Kuehne+Nagel, responsible for Air Logistics, commented: “To achieve genuine decarbonisation in our industry, sustainable aviation fuel (SAF) is currently the most effective solution, and we are dedicated to increasing its supply as part of our ambitious climate targets. Working closely with our suppliers and promoting the deployment of these fuels with reliable partners such as IAG Cargo is crucial to accomplishing our goals and enabling our like-minded customers to transport their products in a more sustainable manner.”

Thursday 15 June 2023

IAG Cargo appoints new Head of Pharmaceutical

Jordan Kohlbeck appointed Head of Pharmaceutical

He will oversee the delivery and focus on IAG Cargo’s temperature control pharmaceutical product

 

The cargo division of International Airlines Group, IAG Cargo has today announced the appointment of Jordan Kohlbeck as Head of Pharmaceutical.

In his new role, Jordan will oversee IAG Cargo’s temperature control pharmaceutical product. He will set the vision and strategic direction of its pharmaceutical and life sciences division. Jordan will ensure the delivery of outstanding solutions and continuous advancement of the product experience for customers.

Cultivating robust network connections and supplier relationships, Jordan will manage IAG Cargo’s Constant Climate product. Constant Climate is a state-of-the-art cold chain solution that caters specifically to the transportation of pharmaceuticals, such as vaccines, biotech products, diagnostics samples, or any other temperature sensitive pharmaceutical material.


Since joining IAG Cargo over three years ago, he has held roles relating to Constant Climate and Transformation, where he helped deliver and drive change within IAG Cargo’s Operations and wider business. Jordan’s expertise in developing innovative solutions, coupled with his customer centric approach, will be instrumental in driving and delivering an exceptional offering for customers to meet the unique needs of the industry. 

IAG Cargo has unveiled the new position following the recent launch its new cargo handling facility, New Premia, which features a cutting-edge Constant Climate Quality Centre (CCQC)


Jordan assumes his new position as IAG Cargo opens its new cargo handling facility, New Premia, which features a cutting-edge Constant Climate Quality Centre (CCQC) with 27 dedicated cool cells for pharmaceuticals to guarantee temperature sensitive shipments are held in the right conditions. 

John Cheetham, Chief Commercial Officer at IAG Cargo said: “Pharmaceutical transport is a crucial aspect of our business and plays a vital role in ensuring the health and well-being of people around the world. We are thrilled to have a dedicated professional driving the ongoing advancement of our cold chain operations. With Jordan’s leadership and understanding of the pharmaceutical landscape, we are confident in our ability to provide innovative solutions, and further strengthen our commitment to the global healthcare industry." 

Jordan Kohlbeck, Head of Pharmaceutical, added: “I am excited to continue my work in supporting transformation at IAG Cargo and providing an important service for the pharmaceutical industry as a trusted partner in their supply chains. With this new responsibility, I look forward to working with our customers, suppliers, and team, ensuring we are relentless at delivering an exceptional customer experience and temperature control offering, befitting of any market-leader.”



Monday 5 June 2023

IAG Cargo’s first freight between London and Cincinnati set to take off

IAG Cargo launches new route between London and Cincinnati – a first for the business

 The service will be operated by a British Airways Boeing 787-8 aircraft

 


IAG Cargo, has just announced it will be starting a new direct service between London-Heathrow and Cincinnati, Ohio for the first time in its history. 

From today, 5th June 2023, IAG Cargo customers will be able to export and import vital goods between London-Heathrow and Cincinnati, Ohio five days week during the summer months, and four times a week during the winder period. The route will be essential for the movement of e-commerce, a key source of revenue for the U.S generating $272.6 billion of revenue in the first quarter of 2023.
IAG Cargo's network, which spans six continents, wants to close the gap between North America and Europe by offering services between Cincinnati and London, two significant e-commerce centres.
Camilo Garcia Cervera, Chief Sales and Marketing Officer at IAG Cargo said: “The transatlantic corridor is one of the world’s most important trade lanes, and a vital part of our network and so we’re pleased to support our customers with a new route to Cincinnati. With this direct route from one of our key hubs, London, customers can benefit from our wider network that spans across six continents to transport the regions high in demand imports and exports.”

This new route supports IAG Cargo’s increased schedule into the United States, where the company now serves 27 US destinations. Popular items shipped across this trade lane have included high volumes of automotive parts from Southeast Asia, transferred via Europe, into the United States, as well as sporting equipment, food and drink and e-commerce items like home office equipment.

IAG Cargo's network, which spans six continents, wants to close the gap between North America and Europe by offering services between Cincinnati and London, two significant e-commerce centres.

The cargo division of the International Airlines Group (IAG) only recently opened a new cargo centre at London Heathrow that represents a major investment in boosting cargo services.  









Wednesday 31 May 2023

IAG Cargo officially launches state of the art cargo handling facility, New Premia at London Heathrow


The new dedicated semi-automated facility, over 10,000m2 will allow IAG Cargo to handle more than double the amount of premium shipments
 

New Premia contains a dedicated Constant Climate Quality Centre, allowing the acceptance and storage of more temperature-sensitive cargo such as pharmaceutical and life-science products

 

With 20 break and build workstations and 11 rapid rise delivery doors, transporting cargo becomes more efficient and seamless


The facility has been designed to handle more cargo for customers as efficiently as possible, with 11 new landside doors, meaning even faster engagement for drivers to collect or drop off cargo.


IAG Cargo, the cargo division of International Airlines Group today celebrates the official opening of its new cargo handling facility, New Premia at its key international hub, London Heathrow.

New Premia will serve as IAG Cargo’s new home for handling premium loose shipments, enabling double the amount of cargo to be managed daily. To accommodate this increase in cargo handling capacity, significant focus has been given to designing bespoke IT systems and systems integration to regulate freight movements and allocations inside the facility.


The facility has been designed to handle more cargo for customers as efficiently as possible, with 11 new landside doors, meaning even faster engagement for drivers to collect or drop off cargo. The temperature-controlled building includes a state-of-the-art Constant Climate Quality Centre (CCQC) for pharmaceuticals, with 29 dedicated cool cells and temperature facilities available from +2°C to +8°C (COL), +15°C to +25°C (CRT) and -20°C (FRO) ensuring sensitive shipments are held in a temperature-controlled environment at all times. Additionally, the +15°C to +25°C (CRT) chamber includes two dedicated break and build workstations. The new facility is certified under IAG Cargo’s Good Distribution Practice (GDP) WDA licence issued by the UK Medicines & Healthcare Regulatory Agency.


Operationally, four large ‘transfer vehicles’ have been introduced which service the 20 new workstations. These vehicles pass through rapid-rise doors allowing cargo to be moved autonomously through the facility and into storage in advance of collection and delivery to the aircraft for exports and similarly, the process works in reverse for imports. This process uses ground-breaking technology as the system is fully integrated with IAG Cargo’s existing Warehouse Management System – which is the first time globally that this integration has been delivered.

David Shepherd, Chief Executive Officer at IAG Cargo said: “The opening of New Premia is a pivotal milestone for IAG Cargo - the benefits it will bring both to our customers and our operational teams is huge. We strive to provide the best service for our customers and the investment into our IT systems will improve our operational performance, optimising the movement of cargo to support global trade.

“I’m proud of the entire team that have made it possible to officially launch today – it represents a truly exciting time for us as a business. I look forward to seeing New Premia now run at its full potential.”


Investment into learning and development remains key at IAG Cargo and to prepare for New Premia opening and the transition to the new model, IAG Cargo staff have received targeted training over the last 18 months and this training continues as normal operations takes place at the facility. New roles have also been created such as six new Planning Managers, who work closely with the Operations Duty Manager and are fundamental in delivering the day-to-day operations.


 

Friday 26 May 2023

Jenny Critchley joins IAG Cargo as Chief Transformation Officer

                          IAG Cargo has announced the appointment of Jenny Critchley as Chief Transformation Officer. Jenny takes over from David Rose, who was recently appointed to a new role on the IAG Cargo Executive Team as Director of London Operations. 

Jenny will focus on expanding IAG Cargo’s digitalisation and sustainability efforts, whilst driving productivity, new business solutions and further growth opportunities. 

Jenny joins the business from British Airways where she was Head of Transformation, having held previous roles in strategy, customer, and analytics. With digitalisation being an important issue for the air cargo industry, Jenny is keen to look for new digital opportunities, while continuing the focus on key initiatives such as IAG Cargo’s move to paperless AWBs and a greater share of electric vehicles. 

David Shepherd, Chief Executive Officer at IAG Cargo commented: “At IAG Cargo, we are driving digital transformation throughout the business, whilst pushing our sustainability efforts and our Chief Transformation Officer plays a key role in achieving this. Jenny will support the business to evaluate the prospects of new opportunities, champion key strategic initiatives, and deliver on our multi-year transformational priorities to deliver a better service for our customers.”

 
Jenny Critchley, Chief Transformation Officer at IAG Cargo, the cargo division of International Airlines Group (IAG) commented: “I’m delighted to join IAG Cargo, after many years on the passenger side of the industry, during my career, I have focused on designing future business strategy, much of which is underpinned by digital, customer-centric and sustainable transformation. I believe we have a great opportunity to build upon the excellent work that has been achieved so far, to enhance the end-to-end experience of our customers and I am delighted to be leading this exciting, business-wide transformation.”

Thursday 18 May 2023

IAG Cargo boosts Latin America and Caribbean capacity for Summer season


IAG Cargo offers additional capacity between Europe, Latin America and the Caribbean for the summer season – and restarts services between Barcelona and Chile.
 

IAG Cargo’s network today includes 33 destinations in Latin America and the Caribbean up from 25 in 2019

 

The business now offers 400 wide-body services between Europe, Latin America and the Caribbean


IAG Cargo, the cargo division of International Airlines Group has announced today, additional capacity for the summer season between Latin America, the Caribbean and its hubs - London, Madrid, and Barcelona.

Overall, IAG Cargo now offers 400 wide-body weekly services between Europe, Latin America and the Caribbean. Following a revival last year, IAG Cargo now services 33 per cent more destinations in Latin America and the Caribbean than pre-pandemic. 




IAG Cargo customers will benefit from more capacity to the region with flights between Madrid and Bogota increasing from 14 to 18 weekly services and in Lima four more connections will be added, offering 11 weekly flights. Panama will have between five and seven weekly connections throughout the summer, and daily services from November onwards. The business now also offers a daily service between London and Mexico, with flights between Barcelona and Chile restarting. 

In the Caribbean, services between Madrid and Havana increase to five per week and Puerto Rico to six per week in August. Flights between London and Bermuda have increased to a daily service. 

Wednesday 12 April 2023

IAG Cargo restarting London-Heathrow to Beijing and Shanghai routes


           IAG Cargo, the cargo division of International Airlines Group (IAG) announces it will restart services between London-Heathrow and Beijing and Shanghai after almost two years, as China reopens its borders to tourists.

The Beijing service will be operated by a British Airways B777-200, while the Shanghai service will be operated by a British Airways B787-9.



From 23rd April, IAG Cargo customers will be able to export and import vital goods on a daily rotation between London-Heathrow and Shanghai Pudong International Airport. In addition, services between London-Heathrow and Beijing Daxing Airport will resume on June 3rd, with four flights each week. 

During the early pandemic period, IAG Cargo offered customers cargo-only services and charters between the UK and China to support the delivery of essential cargo needed for the fight against covid-19. The business helped governments and private customers transport more than 11,000 tonnes of vital PPE and medical supplies from China.  

From January 2020 and summer of 2021, IAG Cargo operated 700 charters and 160 cargo-only flights to China, with the last cargo-only service between London Heathrow and Shanghai in June 2021, and last cargo-only service to Beijing in July 2021. 

Camilo Garcia Cervera, IAG Cargo Chief Sales and Marketing Officer said: “Europe - China is one of the world’s most important trade lanes, and a vital part of our network; we’re so pleased to be reopening the route after a long pause. With high-tech items, e-commerce, clothing and automotive driving both imports and exports, we can help customers to stay better connected with their trading partners across the world. Customers using our services also benefit from our wider network, that continues to grow and spans across six continents.”

Eligible customers seeking to use IAG Cargo’s services also benefit from IAG Cargo’s loyalty programmes; FORWARD.REWARDS and FORWARD.PLATINUM. Customers also have the option of utilising IAG Cargo’s extensive network, offering easy and convenient access to hundreds of destinations worldwide.

Saturday 8 April 2023

After almost two years, IAG Cargo restarts flights to China


           IAG Cargo, the cargo division of International Airlines Group (IAG) announces it will restart services between London-Heathrow and Beijing and Shanghai after almost two years, as China reopens its borders to tourists.

The Beijing service will be operated by a British Airways B777-200, while the Shanghai service will be operated by a British Airways B787-9.



From 23rd April, IAG Cargo customers will be able to export and import vital goods on a daily rotation between London-Heathrow and Shanghai Pudong International Airport. In addition, services between London-Heathrow and Beijing Daxing Airport will resume on June 3rd, with four flights each week. 

During the early pandemic period, IAG Cargo offered customers cargo-only services and charters between the UK and China to support the delivery of essential cargo needed for the fight against covid-19. The business helped governments and private customers transport more than 11,000 tonnes of vital PPE and medical supplies from China.  

From January 2020 and summer of 2021, IAG Cargo operated 700 charters and 160 cargo-only flights to China, with the last cargo-only service between London Heathrow and Shanghai in June 2021, and last cargo-only service to Beijing in July 2021. 

Camilo Garcia Cervera, IAG Cargo Chief Sales and Marketing Officer said: “Europe - China is one of the world’s most important trade lanes, and a vital part of our network; we’re so pleased to be reopening the route after a long pause. With high-tech items, e-commerce, clothing and automotive driving both imports and exports, we can help customers to stay better connected with their trading partners across the world. Customers using our services also benefit from our wider network, that continues to grow and spans across six continents.”

Eligible customers seeking to use IAG Cargo’s services also benefit from IAG Cargo’s loyalty programmes; FORWARD.REWARDS and FORWARD.PLATINUM. Customers also have the option of utilising IAG Cargo’s extensive network, offering easy and convenient access to hundreds of destinations worldwide.

Monday 3 April 2023

Camilo Garcia Cervera appointed Chief Sales and Marketing Officer at IAG Cargo

IAG Cargo, the cargo division of International Airlines Group (IAG), has announced the appointment of Camilo Garcia Cervera as Chief Sales and Marketing Officer. Camilo will shape IAG Cargo’s sales and marketing strategies, lead the business’s partnerships, while working closely with John Cheetham, Chief Commercial Officer, who will continue to focus on commercial strategy and product, in addition to leading on customer experience. 

Camilo has over 20 years of experience in the air cargo industry, where he re-joins the business after four years at WebCargo by Freightos. From his previous experience of handling airline relationships and the business unit for digitising logistics service providers, Camilo will bring key learnings of digitalisation to complement his new role. 

Camilo Garcia Cervera joins the IAG Cargo Executive Team as Chief Sales and Marketing Officer 

Camilo will lead and align the sales and marketing functions for IAG Cargo globally and head up the business’s partnerships 

Camilo joins from WebCargo by Freightos, bringing his expertise on digitalisation to the role



David Shepherd, Chief Executive Officer at IAG Cargo commented: “Our people are the key to the success of our business, and I am delighted to welcome Camilo back to IAG Cargo during an exciting and significant time. Camilo has first-hand knowledge of our customers and his experience in digitalisation will be critical in helping us achieve our aim of being a digital first carrier, while also delivering a customer-first and partner-centric approach." 

Camilo Garcia Cervera, Chief Sales and Marketing Officer at IAG Cargo commented: “It’s great to be welcomed back to IAG Cargo into my new post as Chief Sales and Marketing Officer where I will be dedicated to improving customer service by increasing the solutions available to them. It is such an exciting time for the industry with the reopening of some major trade lanes and advancements to digital efficiencies.”




Wednesday 8 February 2023

The Equity Index 2022/23 produced by Lead 5050 places IAG Cargo in second place.

The cargo division of the International Airlines Group, IAG Cargo has taken the second spot in The Equity Index 2022/23 which is produced by Lead 5050, a cross-industry accreditation body, that ranked firms using official data on average salaries, bonuses, and pay at every level. 

The well-respected IAG Cargo was only beaten by the pharmaceutical giant GlaxoSmithKline (GSK) after data showed the business had a very small median and mean overall pay gap, with pay more evenly spread throughout all levels of the organisation.


Caroline Andrews, Chief People Officer at IAG Cargo said: "At IAG Cargo, we are committed to fostering an inclusive culture that appreciates the value of diversity and delivers on a great place to work for everyone. As a traditionally male-dominated industry, we are challenging this stereotype and working hard to inspire future female talent, and we are proud to receive recognition for this in the Equity Index 2022/23."


Leanne Linacre, chief executive officer of Lead5050, said: "Whilst the UK is a world leader in ensuring employers provide transparent data on gender-related pay, after years of progress, the gender pay gap for full-time workers has increased.

At the same time, the number of job vacancies rose to a record level last year whilst the cost-of-living crisis continues to bite adversely affecting women who are having to reduce their hours of work because of the cost of childcare.

"Closing the gender pay gap would strengthen the economy as higher wages would encourage more women to either enter the labour market or extend their working hours."