Showing posts with label Dubai International Airport. Show all posts
Showing posts with label Dubai International Airport. Show all posts

02 November, 2023

dnata welcomes Virgin Atlantic back to Dubai

                        dnata, a leading global air and travel services provider has welcomed Virgin Atlantic’s return to Dubai International Airport (DXB) for the first time since March 2019. The company’s dedicated team will deliver a range of ramp and passenger services, ensuring the highest level of quality and safety for the airline and its passengers at the world’s largest international airport.

The UK-based airline re-commenced its flights from London Heathrow Airport (LHR) on 30 October, with a four-weekly service to cater for the popular winter travel season, operating a Boeing 787-9 aircraft. Eligible Virgin Atlantic customers will also have access to the Marhaba-operated SkyTeam lounge at DXB’s Terminal 1.

In the year 2018 to March 2019, the air services provider’s team provided a warm welcome and assisted almost 180,000 Virgin Atlantic passengers and holidaymakers from over 360 flights between Dubai International and London Heathrow. 

Jaffar Dawood, dnata’s Senior Vice President of airport Operations, UAE and MEA, said: "We are delighted to welcome Virgin Atlantic back to Dubai International. Dubai is expected to be extremely busy with travellers keen for some winter sun, and we look forward to once again working with the airline’s local team to provide their customers with a best-in-class, memorable airport experience." 

Liezl Gericke, Head of International at Virgin Atlantic, commented: "We’ve long wanted to return to Dubai when the time was right, and we know our customers will be over the moon with the reintroduction of this popular route. Nothing sets our hearts soaring like a new destination or reintroducing an old favourite. We look forward to welcoming our customers back on board, whether travelling for business or leisure or heading back to the United Kingdom to reconnect with friends and family." 

Virgin Atlantic has also selected dnata Representation Services to provide a comprehensive range of services to the airline as its general sales agent (GSA) in the UAE. The partnership establishes UAE-based infrastructure for local sales, marketing and distribution support, providing a full range of travel services for Virgin customers flying to and from Dubai. 

dnata is a leading global air and travel services provider. Established in 1959, the company offers quality and safe ground handling, cargo, travel, catering and retail services in over 30 countries across six continents. In the financial year 2022-23, dnata’s customer-oriented teams handled over 710,000 aircraft turns, moved over 2.7 million tonnes of cargo, uplifted 111.4 million meals, and recorded a total transaction value (TTV) of travel services of US$ 1.9 billion.

26 July, 2023

Emirates welcomes Air Canada to terminal 3 at Dubai International

Move significantly enhances the connecting experience and underscores the carriers' strategic partnership

Air Canada and Emirates announced this week a customer service milestone in the two airlines' strategic partnership with the move of Air Canada's operations to Dubai International's (DXB) flagship Terminal 3 as of July 26th. The co-location of operations in one of the world's premier terminals will significantly improve the connecting experience for customers and underscores the benefits of the partnership between the two airlines launched in November 2022. 

Customers transiting in Dubai between the Americas on Air Canada and the Middle East, Indian subcontinent, Southeast Asia and Africa on Emirates will enjoy a seamless and expedited experience with the convenience of remaining in the same terminal.

Adnan Kazim, Emirates' Chief Commercial Officer, said: "We are delighted to welcome Air Canada to Emirates Terminal 3 in Dubai, which marks another step forward in our strategic partnership to deliver even more value to travellers. Co-locating at T3 means Air Canada customers can enjoy a smooth connection experience when transiting in Dubai onto Emirates' global network, and those eligible can enjoy access to Emirates' signature Business Class Lounges and other hub facilities in Dubai prior to their flight. Working closely with Air Canada, we hope to further enhance travel experiences and offer even more convenient connectivity for travellers."

"Air Canada's new home at Dubai International Terminal 3 is an important milestone which underscores the significance of our strategic partnership with Emirates and the importance of our flights between the UAE and Canada. We extend our sincere appreciation to both Emirates and Dubai Airports for their partnership in facilitating this move, which will greatly benefit our mutual customers," said Mark Galardo, Executive Vice President Network & Revenue Planning at Air Canada. "In addition to Air Canada's customers benefiting from seamless onward connections to destinations in the Middle East, Africa, Southeast Asia and the Indian subcontinent with our codeshare and frequent flyer partner Emirates, they will also enjoy an elevated experience throughout their airport journey."

Welcoming Air Canada to Terminal 3, Majed Al Joker, Chief Operating Officer of Dubai Airports, said, "In addition to a long history of partnership, Dubai Airports and Air Canada share a common goal of consistently delivering exceptional service and exceeding guest satisfaction. This relocation will streamline operations for Air Canada, enable us to optimise our airport's efficiency and improve the overall travel experience. Terminal 3 is a world-class facility designed to cater to the evolving needs of modern travellers, with biometric touchpoints, spacious and comfortable waiting areas, and a wide variety of dining and shopping outlets."  

24 June, 2022

Saab Receives Order for Integrated Air Traffic Control in Dubai

Saab’s Integrated Air Traffic Control Suite has been selected through competition for implementation at Dubai International Airport and Al Maktoum International Airport in the United Arab Emirates. The contract, awarded to Saab by Dubai Aviation Engineering Projects includes approximately 95 controller working positions which will be distributed between the two airports, the Emirates Flight Training Academy, and the Contingency Operations Center.

Saab’s Integrated Air Traffic Control Suite (I-ATS) is a next-generation solution that builds on widely deployed Air Traffic Control automation products. I-ATS is a flexible and scalable digital platform that provides tower and approach controllers with a comprehensive set of tools to safely and efficiently manage traffic flow. The solution for Dubai International Airport (DXB) and Al Maktoum International Airport (DWC) also includes a Departure Manager (DMAN), which supports the sequencing of departing aircraft.

“All the key aspects of I-ATS have been developed in close cooperation with the end-users themselves, with a primary focus placed on ease of use, improved situational awareness and reduced controller workload. This solution will support Dubai Aviation Engineering Projects in the step forward to upgrade the towers to the latest digital platforms and provide a more efficient workflow for the controllers,” said Per Ahl, Head of Marketing & Sales, Air Traffic Management Tower Systems at Saab.

Saab will roll out the programme in a phased approach, starting with workshops to design the control tower and the configuration of the I-ATS Human Machine Interface. The finished implementation will include a test and validation platform, as well as a contingency and an operational system for each airport. The majority of the controller working positions will be located in the DWC systems, as that airport will be roughly five times larger than DXB.

Want me in your inbox? Follow here for email updates Air101 here.

29 August, 2018

Passenger numbers up at Dubai International Airport

The home base of Emirates and flydubai, Dubai International Airport recorded a rise of 1.8% in the number of passengers using the airport during July this year.  The world’s busiest airport for international travellers handled 8.2 million passengers during the month, up from 8.06 million a year ago.

The airport also reported that for the first seven months of the year has also seen an increase in passenger traffic, up 1.6% to 51.9 million. And, it is not just passengers numbers that are up, the amount of cargo handled also went up over the July figures, by 4.8% although the year to end of July was down on last years totals by around 1.6%, although that is to be expected as Al Maktoum International, handles a significant amount of Dubai’s air cargo.   

In terms of growth rate, Eastern Europe was the fastest growing region in July with traffic up 24.4% - mainly fueled by flydubai’s route development plan. The CIS was next, up 18.34% with major contributions from the Russian market and destinations such as Bishkek, Baku and Almaty among others, and Africa (+9.7%).

Recently Emirates airlines announced an increase in schedules to Riyadh with the addition of a fourth daily flight to the Saudi capital from 1st September 2018. The airline is also increasing flights to Amsterdam early next year due to phenomenal increase in demand.