Showing posts with label IBS. Show all posts
Showing posts with label IBS. Show all posts

Tuesday, 21 June 2022

American Airlines Cargo teams up with IBS Software to fast-track WebCargo integration

American Airlines Cargo has taken another major step forward in the digitalization of its cargo operations by deploying IBS Software’s latest iPartner Customer (iPC) solution to allow seamless, fast integration with leading digital marketplace WebCargo, a Freightos Group company.

 

IBS Software’s iPartner Customer platform is equipped with out-of-the-box APIs that allow faster integration of airline cargo sales and distribution offerings. The deployment allows American Airlines Cargo to take advantage of the business opportunities provided by WebCargo, ultimately delivering enhanced reach to a wider customer base. iPC’s real time data exchange empowers American Airlines Cargo to define and better control its distribution strategy by providing critical features such as smart filtering and configurable business rules.

 



IBS Software’s vision for iPC is to enable carriers to leverage a highly flexible and scalable platform, with an out-of-the-box capability to integrate digital sales channels. This design philosophy enabled the entire lifecycle of the integration between American Airlines Cargo and Freightos to be achieved in a matter of weeks.

 

The iPartner solutions was developed with a vision to enable airlines to digitize their integration capabilities with suppliers and partners and leverage the digitalisation boom in the industry to achieve tangible business benefits like better customer engagement, faster sales cycles and reduced operational costs. 

 

“At American Airlines Cargo we are 100% committed to driving operational excellence through digital technology. Working with IBS Software on our integration with WebCargo enables us to provide our customers with an enhanced digital booking experience and access to the real time rates and capacity that WebCargo offers, as well as expand our reach to new customers,” said Roger Samways, Vice President Commercial for American Airlines Cargo. “We’re excited to continue our partnership with IBS Software and tap into their unrivalled experience and expertise as we both aim to drive growth in the air cargo sector through digitalization.”

 

“Modernizing the air cargo industry through digital technology is critical to its continued growth, and American Airlines Cargo is a trailblazer. We are thrilled to further our partnership with them with this exciting new venture as they continue their journey to transform the service and experience they provide customers,” commented Ashok Rajan, Head of Cargo & Logistics Solutions at IBS Software.

 

AA Cargo’s deployment of the iPartner solution is the latest milestone in its longstanding strategic relationship with IBS Software to transform its business through innovative digital technology. 



To access a case study on the impact, click here.
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Monday, 16 May 2022

Oman Air transforms staff travel with IBS Software partnership


Oman Air has partnered with IBS Software to fully digitalize its staff travel program, delivering a highly configurable, self-service platform for employees to book and manage complex leisure travel, annual leave travel and duty travel policies.

Award-winning Oman Air overhauled its on-premise legacy system with IBS Software's SaaS-based iFly Staff platform to enable self-service for its employees to easily manage their travel needs. The system has also significantly extended usability, allowing users access via any browser or any Android or iOS device, replacing the legacy desktop-only service. iFly Staff now handles all Oman Air active and retired employee's ID travel, supplementary ticketing, and annual leave ticketing, as well as the staff ticketing of partner companies TRANSOM Catering, TRANSOM Handling and TRANSOM SATS Cargo.

The platform's highly configurable business rules engine means Oman Air gains the ability to dynamically update its policies, create and roll out new policies and processes, thus reducing the lead-time to implement policy changes. This has resulted in significant gains on operational efficiency over the last six months since the system went live.

Tuesday, 26 April 2022

Etihad Airways to adopt IBS Software's new iFly Corporate Solution for premium corporate partners

IBS Software, a worldwide leader of SaaS solutions to the travel industry and Etihad Airways, the national airline of the UAE, have launched iFly Corporate to transform the airline's corporate flyer experience. 
iFly Corporate will allow Etihad to manage multiple corporate accounts with a one-stop solution, that enables direct distribution by replacing intermediaries and ensuring corporate customer retention.

Etihad's partners will now benefit from a self-service corporate travel solution, that provides a seamless booking experience across multiple platforms, through integration with Etihad's Passenger Service Systems and the end-users HR systems.

Premium partners will also be able to unlock exclusive discounts including extra baggage, bonus miles and priority check-in for all bookings. A configurable business rules engine will help Etihad corporates to manage user profiles and travel agreements, while ensuring compliance with employee travel policies.


iFly Corporate will allow Etihad to manage multiple corporate accounts with a one-stop solution, that enables direct distribution by replacing intermediaries and ensuring corporate customer retention.

Etihad's partners will now benefit from a self-service corporate travel solution, that provides a seamless booking experience across multiple platforms, through integration with Etihad's Passenger Service Systems and the end-user's HR systems.

Premium partners will also be able to unlock exclusive discounts including extra baggage, bonus miles and priority check-in for all bookings. A configurable business rules engine will help Etihad corporates to manage user profiles and travel agreements, while ensuring compliance with employee travel policies.

Martin Drew, Senior Vice President Global Sales & Cargo Etihad Airways, said: "Etihad launched iFly Corporate to take our corporate solutions to the next level as business travel returns. The holistic solution will both streamline our internal operations and benefit our customers' corporate experience - and we are looking forward to a continued partnership with IBS Software on our joint mission to modernize the air travel experience."

Vijay R Chakravarthy, Vice President, IBS Software, said: "We are proud to be working with Etihad as the launch customer of our pioneering iFly Corporate product. The solution will further elevate Etihad's corporate services, helping the airline to enhance cost savings, policy compliance and integrated corporate loyalty. We are excited to embark on the journey into the next generation of corporate travel solutions with Etihad and believe this will be a prosperous partnership for both companies."






-Find out more about IBS Software's innovative iFly Corporate solution.

IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise and hospitality industries. IBS Software's solutions for the aviation industry cover flight & crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel and air-cargo management. IBS Software also runs a real time B2B and B2C distribution platform providing hotel room inventory, rates and availability to a global network of hospitality companies and channels.
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Wednesday, 20 April 2022

Flybe’s return to the skies powered by IBS Software’s iFly Res PSS Platform


Flybe’s return to the skies powered

by IBS Software’s iFly Res PSS Platform


 
Flybe CEO Dave Pflieger and IBS Software CEO Anand Krishnan
The new reincarnated regional airline, Flybe has chosen IBS Software’s iFly Res to be the backbone of its commercial operations powering its recent launch.  

IBS Software’s next-gen solution, iFly Res, will support Flybe as it launches its new airline with a customer-centric passenger service system (PSS), providing state of the art offer and order management capabilities, fully supporting IATA’s NDC and ONE Order standard. This includes an airline portal, a modern booking engine for consumers and a unique, comprehensive agency portal to drive indirect sales through a cost-effective channel with merchandising upsell opportunities. 

 “We are excited to be working with IBS Software to realise our goal of launching our new airline, growing and delivering a customer-focused system that merges retail capability with modern technology solutions,” said Dave Pflieger, CEO of Flybe “The flexibility of this reservations system, along with an excellent partnership, made iFly Res the perfect choice for us. We’re looking forward to continuing to leverage technology and innovation with IBS Software by our side.”

IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise and hospitality industries. IBS Software's solutions for the aviation industry cover flight & crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel and air-cargo management. IBS Software also runs a real time B2B and B2C distribution platform providing hotel room inventory, rates and availability to a global network of hospitality companies and channels. For the tour and cruise industry, IBS provides a comprehensive, customer-centric, digital platform that covers onshore, online and on-board solutions. 

“We are delighted to be supporting one of the UK’s newest airlines on its flight path into the skies,” said David Friderici, Senior VP and Head of Aviation Passenger Solutions at IBS Software. “This partnership will help Flybe to provide its customers with a data-driven, personalised digital experience that will make travelling around its network easier than ever before. We have been keen to welcome Flybe as a customer, and we are pleased to stand side-by-side with them as we begin an exciting journey together.”

iFly Res is the first natively compliant IATA NDC and ONE Order management system in the industry, with a rich API portfolio that provides NDC and ONE Order compliant distribution and delivery capabilities at all customer touch points, enabling airlines to apply modern, personalised product and continuous pricing decisions. This includes all distribution channels as well as departure control (DCS) to provide rapid connectivity to content providers, consumers, delivery providers and trade partners.

The new Flybe is trying to build a powerful regional airline playing a crucial role in creating valuable jobs, connecting communities, and helping restart local economies across the UK. It plans to operate a fleet of 32 Dash 8-400 aircraft. 




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