29 August, 2024
Aviation Capital Group delivers a Boeing 737-9 MAX to United Airlines
28 August, 2024
United goes back to school with $1.25 million contribution to DonorsChoose
As students get ready to start another school year, United will triple the total donations to DonorsChoose aviation projects in Chicago, Denver, Honolulu, Houston, Los Angeles, Newark/New York, Phoenix, San Francisco, and Washington, D.C.
13 August, 2024
Key leadership changes across United Airlines team in Africa
The United Travel Experience
12 August, 2024
Window or aisle seat? No matter your preference,.....
United is making it easier for travellers to sit in a more preferred seat if one opens up before departure.
Fliers can now use a new feature in the United mobile app to request their preferred seat for free and automatically get moved if one opens up. In July alone, United switched 18K+ passengers to their preferred seat – nearly 40% of eligible passengers.
Select where you’d like to sit, including preferences for window or aisle seats, exit rows or bulkhead seats.Get automatically assigned and notified about your new seat assignment if your preferred choice becomes available.
United Airlines announces key leadership changes across its team in Africa
The United Travel Experience
05 August, 2024
GoJet looking for staff.
01 August, 2024
United the first airline to purchase sustainable aviation fuel (SAF) for use at Chicago O'Hare International Airport
United has now purchased SAF for airports in Los Angeles, San Francisco, Chicago, London, and Amsterdam.
United SAF Policy Leadership
23 July, 2024
United Airlines selects Honeywell to provide a wide range of avionics for new 737 MAX aircraft
IntuVue RDR-4000 3D Weather Radar System is the first automatic commercial radar to accurately depict weather in the flight path of an aeroplane. IntuVue automatically scans the sky at 17 tilt angles — the most in the industry — and delivers a 3D view of the weather through an intuitive display that pilots can quickly and easily reference.Honeywell Connected Recorder – 25 is made for commercial air transport aircraft to accommodate mandatory flight data and cockpit voice recording. It may result in the potential for better maintenance predictability and operational insight through data analytics.Honeywell's TPA100B Traffic Alert and Collision Avoidance System and TRA 100B Transponders identify the aircraft to other surrounding aircraft via an airborne collision avoidance system.Integrated Multi-Mode Receiver is the industry's leader in radio navigation and combines satellite- and ground-based navigation systems into one receiver. It helps pinpoint precise aeroplane locations for efficient landings, especially during difficult and new runway approaches.The ALA-52B radar altimeter assists instrument landings at hundreds of U.S. airports and filters out 5G broadband interference.
17 July, 2024
United Airlines Announces Second-Quarter 2024 Financial Results; Achieves 2Q EPS Expectations
United's key revenue diversity advantages – Premium revenue, Basic Economy revenue and market share shift among domestic road warriors – gained additional momentum in 2Q
For nearly two years, the airline has been anticipating significant domestic capacity reductions recently announced by a variety of U.S. airlines this summer and mid-August is an inflection point, with published schedule changes showing an approximately 3 point decline in industry capacity growth rate. The airline expects three critical revenue diversity advantages that propelled it to the top of the industry during this challenging period to further accelerate. The first, premium revenue, grew 8.5% in the second quarter versus the same quarter last year. The second, Basic Economy revenue, grew 38% year-over-year during the quarter. The third, market share among domestic road warriors, increased during the quarter year-over-year.
"The revenue diversity advantages that we've built with our premium customers, Basic Economy customers, and domestic road warriors, on top of the world's best loyalty program and leading customer service, have propelled our margins to near the top of the industry," said United Airlines CEO Scott Kirby. "Looking forward, we see multiple airlines have begun to cancel loss-making capacity, and we expect leading unit revenue performance among our largest peers in the second half of the third quarter. United has long been preparing for the moment when industry wide domestic capacity would adjust - it's now clear that inflection point is just 30 days away."
United has also continued to strategically manage the business in the face of industry wide challenges. United reduced costs and delivered CASM of down 4.8% and better-than-expected CASM-ex1 of up 2.1%. The airline also generated net cash provided by operating activities of $2.9 billion and $1.9 billion of free cash flow1 in the quarter. In early July, the company voluntarily prepaid the remaining balance of the high-cost MileagePlus term loan, totaling $1.8 billion, which further strengthens its balance sheet and reduces the airline's interest burden in the years ahead. The airline ended the quarter with trailing twelve months adjusted net debt to EBITDAR of 2.6x3. Looking ahead, United has also reduced planned domestic capacity by approximately 3 points in the fourth quarter, compared to the company's previous plan – reflecting the airline's firm commitment to taking its own action to adjust to current trends.
Wrexham AFC Up, Up and Away with United Airlines
10 July, 2024
United applies to boost services between San Francisco and Washington National Airport
The proposed new daily nonstop flight from San Francisco and Washington National will provide more options and flexibility for travellers.
As well as easy connections to more than 30 destinations in United's network
United Airlines has filed an application with the U.S. Department of Transportation (DOT) for a new daily roundtrip flight between Ronald Reagan Washington National Airport (DCA) and San Francisco International Airport (SFO).
If approved, the new route will give customers more nonstop options between DCA and SFO and provide connections from SFO to about two dozen domestic markets within the Western U.S. – as well as seven international destinations. At least nine of these destinations are without United connection options to DCA via San Francisco today. Furthermore, United's proposed route seeks to avoid the busiest travel times at DCA, which is already one of the most congested airports in the country.
"With our hub in San Francisco, United is well positioned to serve the strong customer demand for air travel between Washington National and the Bay Area," said Patrick Quayle, Senior Vice President of Global Network Planning and Alliances at United Airlines. "If awarded by the DOT, this new service will give customers a unique morning departure from Washington National and a unique afternoon departure from San Francisco, as well as more connectivity for both domestic and international travellers via SFO."
United's proposed flight would avoid the most congested travel times at DCA and provide additional scheduling options to customers by offering for the first time a morning departure from DCA to SFO and an afternoon departure from SFO to DCA. United plans to use the Boeing MAX 8 aircraft, with 150 economy cabin seats and 166 total seats.
03 July, 2024
United Now Texts Live Radar Maps and Uses AI to Keep Travellers Informed During Weather Delays
Here's how it works:
18 June, 2024
United Teams Up with Chicago Bears to Support Special Olympics
United launched the Special Olympics Service Ambassador (SOSA) Program in 2019, inviting Special Olympics athletes to work in airports as part-time employees. These employees welcome United customers, helping them locate check-in kiosks, showing them where to drop bags and also how to find TSA PreCheck lines. Beyond the lobby, SOSAs also help travelers with wayfinding, gate recovery, and assist with Agent on Demand. To-date, there are currently 18 SOSA workers at United hubs in Chicago, Houston, Denver and Washington, D.C., with further expansions to follow this year in Los Angeles and San Francisco. The airline has also sponsored Special Olympics Plane Pull® competitions, supported local volunteer events and on a global level, the Special Olympics World Games.
11 June, 2024
United Airlines adding almost 200 flights for political conventions
Republican National Convention Schedule
Democratic National Convention Schedule
07 June, 2024
United Airlines launches first media network
United Airlines announced this week, the launch of Kinective Media by United Airlines - the first media network that uses insights from travel behaviours to connect customers to personalized, real-time advertising, content, experiences and offers from leading brands.
The new technology platform gives marketers the opportunity to scale their reach across a wide range of channels including United's award-winning mobile app and inflight entertainment screens. And the airline expects its MileagePlus® members will receive additional value through more personalized and real-time offers and experiences that drive even greater loyalty.
Kinective Media is already working with brands such as Norwegian Cruise Line, Macy's, Chase United Co-Brand Credit Cards, TelevisaUnivision, IHG Hotels & Resorts, as well as agency groups like Dentsu. The focus is on premium brand relationships across key verticals such as retail, luxury goods, financial services, automotive, media brands and travel.
Kinective Media plans a formal commercial launch at the Cannes Lions International Festival of Creativity.
"We've built a first-of-its-kind, real-time, adtech-enabled traveller media network where brands have already started connecting to premium audiences at an unmatched scale," said Richard Nunn, CEO of MileagePlus. "Unlike some commerce media platforms, United gives brands across a wide range of industries the ability to reach engaged customers throughout the entire marketing funnel – from brand consideration to conversion – in a way that's highly personalized and relevant, and we're already seeing impressive results. There has been a huge strategic shift within this high growth sector in the past five years where advertisers and brands have come together to determine how best to connect with consumers in a way that's valuable, effective and personalized."
Archer gets FAA certification to start operating commercial airline
Archer announced that it has received its Part 135 Air Carrier & Operator Certificate from the FAA
Archer is one of two air taxi manufacturers in the world to have announced receipt of a Part 135 certification from the FAA
Archer plans to use conventional aircraft now to refine its systems and procedures in advance of launching Midnight into service when it receives Midnight’s Type Certification
Archer will leverage its mobile booking application, vertiport technology integrations, and proprietary operations software platform all currently under development to deliver exceptional experiences and journeys for passengers
05 June, 2024
United celebrates 10 years of operations at London Heathrow's Terminal 2.
Over 16.5 million customers carried and nearly 630,000 tonnes of cargo transported between London and the U.S. on more than more than 102,000 flights since 4 June 2014 United offers 20 flights per day from London Heathrow to the U.S. in Summer 2024 United offers more flights from London Heathrow to the New York Metropolitan area and both the U.S. Northeast and West Coast than any other U.S. airline in 2024
04 June, 2024
U.S. mega carrier United marks 10th anniversary at London Heathrow Terminal 2
Over 16.5 million customers carried and nearly 630,000 tonnes of cargo transported between London and the U.S. on more than more than 102,000 flights since 4 June 2014 United offers 20 flights per day from London Heathrow to the U.S. in Summer 2024 United offers more flights from London Heathrow to the New York Metropolitan area and both the U.S. Northeast and West Coast than any other U.S. airline in 2024
14 May, 2024
United expects busy start to summer travel season
United plans for the busiest Memorial Day weekend ever with three million expected passengers – a 10% increase over 2023
United's mobile app can save travellers up to 30 minutes on average at the airport with features like mobile check-in, bag drop shortcut, live flight updates, terminal wayfinding, self-service rebooking and more
United is ready for its busiest Memorial Day holiday ever – with a record-setting three million travellers expected to fly between May 23-28, up nearly 10% compared to last year. To help fliers navigate the crowds and jumpstart their summer vacations, United has dozens of features in its mobile app to help travellers skip lines, breeze through security, navigate to their gates, quickly check their bags and more – saving travellers up to 30 minutes on average* at the airport."Whether you're a road warrior or fly just once a year, the United app is a game-changer that saves you time and makes the overall experience of flying United even better," said Linda Jojo, United's Chief Customer Officer. "With an uptick of leisure travel over the summer months, we've found that customers who travel with the app not only save up to 30 minutes on average during their day-of travel experience, but they also feel informed and empowered about their flights, especially as they're flying into new or unfamiliar airports for their summertime vacations."
United continues to release new innovations in its mobile app to help travellers prepare for their trips – offering more transparency, saving time and reducing stress.
Here are the top ways the United mobile app can help fliers travel on easy mode:
- Find live, personalized flight notifications for details such as countdown to boarding, gate number, seat, bag tracking and more right on your phone screen. United is the first and only U.S. airline to support Live Activities for iPhone, and the live updates have helped millions of travellers since last year especially during peak travel times.
- Request your desired seat with the new seat preferences feature in the mobile app if your preferred seat type isn't available at the time of booking your flight. Travellers who use this tool are moved automatically into their preferred seat, on average, 35% of the time. United is the first and only U.S. airline offering this option.
- Receive automatic rebooking assistance during flight disruptions directly in the app. When travel doesn't go as planned, customers will get alternate travel options automatically served to them in the app. Saving travellers about 15 minutes in line on average, the tools help them get back on their way more quickly after a flight disruption or cancellation. Plus, only United offers Agent on Demand – allowing customers to scan a QR code or use the United app to video chat, text or call a customer service representative instead of waiting in line at the airport. In 2023, Agent on Demand helped more than 1.6 million travellers avoid lines at the airport and get fast help in the app.