Showing posts with label Delta. Show all posts
Showing posts with label Delta. Show all posts

14 May, 2024

80+ routes, seamless travel and endless Delta adventures this summer.....

As summer approaches, Delta is primed for a bustling start with nearly 3 million customers set to take flight during the Memorial Day period, May 23-27 – a 5% increase from last year.  

And with its largest international schedule to date in operation, Delta’s latest travel enhancements will ensure a top-notch experience while whisking customers to their favourite travel destinations worldwide. 

Elevating the travel experience..... 

Delta, frequently recognized for operational excellence, reliability, and innovation, has recently rolled out several enhancements to ensure every journey is as smooth as a summer breeze. 

New this season, customers departing from Atlanta, Detroit, Los Angeles, LaGuardia and New York-JFK can opt-in for Delta Digital ID within their SkyMiles profile to expedite the security process. Passengers can look forward to a seamless boarding experience with Delta's new numbered boarding system aimed at providing more clarity to the boarding sequence. 

Delta also recently debuted the most comprehensive update since 2019 to its Fly Delta app with Fly Delta 6.0, introducing a suite of improvements aimed at enhancing efficiency and empowering travellers to manage their trips with ease. This includes an all-new Help Center view, always-available access to boarding information and connectivity to our Virtual Assistant. Quickly following in early summer, customers will also soon be able to utilize their Delta SkyMiles credentials from their Fly Delta App to seamlessly connect to Delta Sync Wi-Fi onboard. 

Customers looking to live their best life this summer will enjoy the Miami and LaGuardia (May 15) Delta Sky Club expansions and the much-anticipated Delta One Lounge in New York-JFK, making its debut in June 2024. 

13 May, 2024

Delta CEO receives honorary PhD and delivers Georgia Tech 2024 Commencement Address

This past Saturday, Delta CEO Ed Bastian received an honorary doctorate degree and delivered the commencement address at Georgia Institute of Technology’s McCamish Pavilion. 

Before Bastian addressed the graduates, Georgia Tech President Ángel Cabrera presented him with an honorary degree — the most significant honor a university can bestow upon an individual for their significant contributions to a specific field or society in general.

“One thing that I think tested all of us was the unprecedented pandemic we had to go through,” said Cabrera. “I haven’t met a better leader during those very, very difficult years than Ed Bastian. Not only for what he was doing at Delta, but because of the example that he was setting for the rest of us. And that’s why we’re honouring Ed today.” 

After receiving his degree, Bastian gave advice to the bachelor’s and master’s students as they begin the next step of their journeys. 

“You are stepping into a world that needs you, more than ever,” said Bastian. “Your energy, passion, creativity, and hope. Our world is ready to be led by those who don’t run from their fears but lead through them.” 

Delta Air Lines and The Delta Air Lines Foundation have a long history of supporting Georgia Tech. Delta is a sponsor of Georgia Tech Athletics and has a close association with the Engineering School through their co-op program.  

Bastian served as the fourth speaker of five that celebrated the almost 6,000 Georgia Tech graduates. Other commencement speakers included Professor Baratunde Cola, Georgia Power CEO Kim Greene, entrepreneur Chris Klaus and McKinsey & Company Managing Partner Tiffany Burns.    

To watch his complete speech, view the video below. Bastian's portion begins at 1:16:12.


09 May, 2024

Delta best for First/Business, Premium Economy Passenger Satisfaction; No. 1 in airline staff according to J.D. Power

One of the world’s most respected consumer intelligence organizations is recognizing the extraordinary care and skill of Delta people, the airline’s premium experiences and operational excellence that earns the trust of customers every day. Delta is the top-ranked airline in the J.D. Power 2024 North America Airline Satisfaction Study for both First/Business Class and Premium Economy segments –marking the second year in a row for the premium economy segment. 

“This is a wonderful reflection of our elevated customer experience, fueled by the unparalleled service of our 100,000 Delta people worldwide,” said Ed Bastian, CEO of Delta Air Lines. “I’m incredibly proud of our team for continuously raising the bar for our customers.” 

Delta’s placement at the top of those segments was propelled by the airline’s consistent, industry-leading performance – powered Delta people -- across six of seven dimensions that J.D. Power evaluates, including: 

Day of travel pre-/post-flight experience 

On-board experience 

Ease of Travel with airline 

Digital tools 

Airline staff 

Level of trust with airline 


Delta has been frequently recognized for its operational excellence and reliabilityinnovation and as one of the best companies to work for. The factor that regularly drives that recognition is Delta’s people.1

04 May, 2024

Delta to relaunch Tampa - Amsterdam service.

At a time when authorities in Amsterdam are trying to curb an increase in tourism, Delta Air Lines has announced a restart to its service to the Dutch capital from Tampa. 

This route strengthens the airline’s Florida-Europe network, complementing the existing winter seasonal service between Orlando (MCO) and Amsterdam. Delta also flies year-round to the Dutch city from Atlanta (ATL), Boston (BOS), Detroit (DTW), Minneapolis/St Paul (MSP), New York (JFK), Portland (PDX), Salt Lake City (SLC) and Seattle (SEA).  

The new service will operate on the Airbus A330-300 aircraft, featuring four product experiences: Delta One, Delta Premium Select, Delta Comfort+ and Main Cabin. Delta One customers can stretch out in a lie-flat seat and enjoy premium amenities like plush bedding made from recycled plastic bottles, more beverage options and a seasonal chef-curated four-course meal.

“By seamlessly linking Amsterdam’s vibrant international hub—Delta’s most-served airport in Europe—with Tampa Bay’s renowned beaches, Delta is offering customers a gateway to explore the best of Europe and America,” said Matteo Curcio, Delta’s Senior Vice President for Europe, Middle East, Africa and India. “With our premium amenities and extensive global network, travellers will have a lot to enjoy during the winter travel season.” 


03 May, 2024

Delta unveils special Team USA livery jet

The U.S. mega carrier, Delta has unveiled its custom livery upon an Airbus A350 this week in  Toulouse, France. The Team USA livery demonstrates the carrier's wish to celebrate the athletes' journeys and connect them with their Olympic dreams as the official airline of Team USA.  

The Team USA-inspired A350 celebrates Delta's eight-year partnership with the United States Olympic and Paralympic Committee, which runs through the Los Angeles 2028 Olympic and Paralympic Games.  

“Unveiling the Team USA aircraft for the Olympic and Paralympic Games Paris 2024 marks a major milestone for Delta’s support of Team USA as we look toward the start of competition in just a few months,” said Chief Marketing Officer Alicia Tillman. “This plane, designed by our in-house creative team, represents Delta’s commitment to Team USA and our partnership to elevate these athletes to reach their highest potential. As this plane flies around the world in the coming months and years, we hope it is seen as a symbol of hard work, dedication and the upward momentum to being the best that Team USA and Delta innately share.”    

The custom livery was designed over several months by Alessandra Rabellino and Delta’s internal brand design team, Window Seat. The bespoke design boasts red, white and blue colours with ‘Team USA’ proudly written across its side and maintains elements of the Team USA Livery design for the Olympic and Paralympic Winter Games Beijing 2022, as a nod to the beginning of the partner journey, while also incorporating features that look ahead to Paris and beyond.   

24 April, 2024

Delta's top ten most searched destinations.

One of the leading airlines in the U.S, Delta, has released details of its top ten destinations, as searched for on its website. 

The top 10 list reveals that many U.S. flyers are seeking different cultural experiences in faraway settings, with Athens experiencing the highest surge (248% increase) in searches from last year. The ever-popular cities of London, Paris and Rome topped the list, along with Dublin, Barcelona and Vancouver, Canada as new additions this year.  

Searches for these top 10 international destinations increased more than 150% from 2023, highlighting the strong demand for international travel following the airline’s 11 highest sales days in its history, all occurring this calendar year.  

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Here’s a look at the full list:

London scenery

23 April, 2024

Delta to increases starting pay to $19 an hour....

Delta announced plans to raise its minimum starting wage to $19 an hour for employees and provide a 5% pay raise to eligible employees worldwide, representing an approximately $500 million annual investment in employees across the company.

Following a payout of $1.4 billion in profit sharing bonuses, Delta is investing in frontline employees by raising the minimum starting wage to $19 an hour and providing employees across the company with a 5% pay raise. In an internal memo, CEO Ed Bastian announced Monday the raise comes as Delta continues to invest in industry-leading total compensation to reward operational excellence and customer care. 

With this investment, which will take effect on Jun 1, 2024, Delta continues to lead with industry-leading total compensation for industry-leading performance in all work groups. Including this 2024 raise, Delta has made cumulative investments of 20-25% in compensation in each of our largest frontline workgroups since 2022.  

“Delta’s leading position comes thanks to a simple concept that dates back nearly a century – invest in our people first, and they will deliver great service and experiences for our customers,” Bastian said in a memo to all employees. “That’s exactly what you do, and it always sets us apart.” 

17 April, 2024

Delta Air Lines and Aeromexico celebrate new route between Boston and Mexico City

The Delta-Aeromexico Joint Cooperation Agreement (JCA) is expanding its operations between the United States and Mexico, marking a significant milestone in the aviation industry. Delta and Aeromexico recently celebrated the launch of their new service between Boston (BOS) and Mexico City (MEX) during a ceremony at Logan International Airport. This highly anticipated route, operated by Aeromexico, marks the airline's return to the Massachusetts capital. 

To celebrate this milestone, authorities and special guests gathered for an event at Logan International Airport, including Todd Smith, Director of Aviation Operations for Massport; Felipe Cuellar, Deputy Consul of Mexico in Boston; John Angel, Managing Director of Airport Operations for Delta; and Jose Zapata, Vice President of Sales for North America & Latin America at Aeromexico. 

As part of the celebration, customers who flew on the first flight to Mexico received commemorative gifts as a thank-you for being part of this important event. 

As the Delta-Aeromexico JCA continues to expand its operations, it reinforces its commitment to providing a seamless travel experience and strengthening the connection between the United States and Mexico, our country’s second largest trading partner.  

With a focus on safety, comfort, convenience and customer satisfaction, this partnership is poised to shape the future of cross-border air travel, offering travelers more options and opportunities to explore the rich cultures and destinations of both nations. 

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12 April, 2024

Delta Sky Club levels up in Miami with major lounge expansion

On April 9, Delta Sky Club raised the curtain on its newly expanded Miami lounge. With the addition of nearly 4,000 square feet and 100-plus seats to the Club—a capacity increase of more than 50%— the Club now stands at just over 12,000 total square feet, ready to welcome around 300 guests.

“Miami is an important global transport hub, with increasing prominence in the Delta network,” said Claude Roussel, Vice President – Sky Clubs and Lounge Experience. “The expansion and renovation of the MIA Club helps us support the growth in this market and elevates the lounge experience to one suited to the profile of this vibrant city.”

The expansion’s design takes inspiration from Miami’s bright colors and sunny beaches. A new mosaic pays homage to the city’s classic Art Deco architecture, while the overall color palette reflects the nearby turquoise waters, blue sky, and white and gold accents seen in south Florida designs.

The Club expansion features a new service buffet and additional beverage station to support that higher guest volume. Seating in the expansion is tailored to the needs of the business traveler, with single-seat dining tables, a communal table with a charging source in the center, and power outlets at almost every seat. Throughout the Club, seating has been refurbished to match the elevated look of the newly added space.

The Miami expansion kicks off a year of growth for Delta lounges, with two new Delta Sky Clubs coming to Charlotte and Seattle and three highly anticipated Delta One Lounges opening in JFK, LAX and BOS. See the full list of openings here.

11 April, 2024

Delta Air Lines releases its March Quarter financial results

Delta Air Lines has reported financial results for the March quarter and provided its outlook for the June quarter.  

"Thanks to the extraordinary work of our 100,000 people, Delta is delivering the best operational reliability in our history, and we have widened the gap to our competitors.  We were thrilled to recognize their efforts with $1.4 billion in profit sharing payouts during the quarter," said Ed Bastian, Delta's chief executive officer.

"For the March quarter, we delivered record revenue on outstanding operational performance, enabling strong earnings growth.  We anticipate continued strong momentum for our business, and in the June quarter, we expect to deliver record revenue, a mid-teens operating margin and earnings of $2.20 to $2.50 per share.  We remain confident in our full year targets for earnings of $6 to $7 per share and free cash flow of $3 to $4 billion."

March Quarter 2024 GAAP Financial Results

  • Operating revenue of $13.7 billion
  • Operating income of $614 million with an operating margin of 4.5 percent
  • Pre-tax income of $122 million with a pre-tax margin of 0.9 percent
  • Earnings per share of $0.06
  • Operating cash flow of $2.4 billion
  • Payments on debt and finance lease obligations of $712 million
  • Total debt and finance lease obligations of $19.4 billion at quarter end

March Quarter 2024 Adjusted Financial Results

  • Operating revenue of $12.6 billion, 6 percent higher than the March quarter 2023
  • Operating income of $640 million with an operating margin of 5.1 percent
  • Pre-tax income of $380 million with a pre-tax margin of 3.0 percent
  • Earnings per share of $0.45
  • Operating cash flow of $2.5 billion
  • Free cash flow of $1.4 billion
  • Adjusted debt to EBITDAR of 2.9x, down from 3.0x at the end of 2023
  • Return on invested capital of 13.8 percent on a trailing five quarter average, up 2.8 points over prior year

Financial Guidance

FY 2024 Forecast

Earnings Per Share

$6 - $7

Free Cash Flow ($B)

$3 - $4

Adjusted Debt to EBITDAR

2x - 3x

2Q24 Forecast

Total Revenue YoY

Up 5% - 7%

Operating Margin

14% - 15%

Earnings Per Share

$2.20 - $2.50

1Non-GAAP measures; Refer to Non-GAAP reconciliations for historical comparison figures

Additional metrics for financial modelling can be found in the Supplemental Information section under Quarterly Results on

15 March, 2024

Delta puts New York-JFK - Tel Aviv flights back on the schedule from 7th June

Airbus A330 jets to fly the route.
Delta has decided it is safe enough to restart flights from New York's JFK airport to Tel Aviv from 7th June after pausing the service back in October last year. 

The U.S. mega-carrier will operate the route on an Airbus A330-900neo aircraft that will provide customers with nearly 2,000 weekly seats from New York to Israel. It said it had made the decision following an extensive security risk assessment and was working in conjunction with government and private-sector partners. 

In recent months, Delta has strengthened its presence in Israel through a codeshare arrangement with EL AL Israel Airlines. Delta customers have access to EL AL’s direct services to Tel Aviv from major U.S. cities like New York-JFK, New York-Newark, Boston, Los Angeles, Miami and Fort Lauderdale.

The carrier had initially hoped to bring the route back on 1st May this year, customers currently booked on flights prior to 7th June restart will be proactively notified by the airline and reaccommodated accordingly.

13 March, 2024

Delta named as official airline of the ‘ACEA Run Rome the Marathon 2024’

Delta is the Official Airline of the Acea Run Rome The Marathon 2024, the first time Delta will showcase the brand at this iconic event in one of the world’s most historic cities.  

In the run-up to the March 17 marathon, Delta will set up a dedicated “Walk in Stand” at the Expo Village in the Palazzo dei Congressi from March 15-16, where the airline will be showcasing its Delta One cabin and onboard amenities, as well as its partnership with Spotify. As part of the activation, passers-by can add their favorite song to a marathon “Run to the Beat” playlist, which will be part of participating runners’ digital kit and be available on Spotify.

"Delta is proud to sponsor the Rome Marathon for the first time. It’s an iconic event in the annual marathon calendar where runners have the opportunity to step where Roman Emperors and gladiators have stepped before and run with the backdrop of the wondrous attractions of the Eternal City,” said Matteo Curcio, Delta’s Senior Vice President-EMEAI.

Delta heading back to Venice.....

The U.S. mega-carrier Delta has confirmed it is restarting its nonstop flights between New York-JFK and Venice Marco Polo Airport. The airline will fly daily using a Boeing 767-300 aircraft with 216 seats.

Delta says it will also offer two flights from Venice to Atlanta – resuming its nonstop service later this month and adding a second service throughout the summer. In total, Delta will operate 17 weekly flights between Venice and the U.S. during peak season.

The airline seeks to capitalize on the growing demand following recent news that large cruise ship visits to Venise are going to be restricted and the city barring entry to tourists on certain peak weekends and ket dates.   

05 March, 2024

Delta pilot more than twice over legal alcohol limit before New York bound flight.

A Delta Air Lines pilot was remanded in custody at Edinburgh Sheriff Court today after pleading guilty to reporting for duty as a pilot while being impaired through drink or drugs, it has been reported by the BBC.

Lawrence Russell, 63, failed a breath test at the airport on 16th June last year after he turned up to fly a Boeing 767 to New York.  His blood sample later showed the alcohol level was "not less than 49mg of alcohol in 100ml of blood". The legal limit is just 20mg of alcohol in 100ml of blood.  

According to reports, Russell's belongings were searched by airport security officers on the morning of 16th June and he was found to have two bottles of Jägermeister in his luggage - one of which was half full.

Sheriff Alison Stirling deferred the sentence to later this month for the preparation of reports.

Following Russell's arrest last June, the flight to New York had to be cancelled leaving customers' travel plans in chaos and the airline facing a hefty bill to reaccommmodate passengers and crew. 

Delta has refused to comment on the case at this stage. 

Your travel planning isn’t complete without learning the language—or at least some essential phrases. Fully immerse yourself in the language, or use Phrasebook to learn travel essentials—the choice is yours!

Delta Sync seatback brings more to SkyMiles members

Delta Sync seatback brings more to SkyMiles members
How many cutting-edge advancements does it take to bring customers a best-in-class entertainment experience at 30,000 feet? Let’s crunch the numbers: as Delta’s in-flight connectivity overhaul continues, the latest data tell a story of commitment to SkyMiles members – from fast, free Wi-Fi presented by T-Mobile to a new seatback experience that enhances the day-of travel experience and beyond with new smart TV features and live notifications about gate changes, bag tracking and more.

Delta Sync seatback is now available on 185 aircraft and is expanding to three additional fleet types.

Delta leads the industry with over 161,000 seatback screens across more than 850 aircraft, underscoring the airline’s dedication to the in-flight entertainment experience. In service of that dedication, Delta is expanding Delta Sync seatback this spring. Now available on all Airbus A321ceo and Boeing 757-200 (75D) aircraft, the airline plans to bring the new seatback screen product to Airbus A319s and A320s, as well as Boeing 737-800 aircraft, by the end of the summer.

First announced at CES 2023 and tested onboard select aircraft throughout the end of last year, Delta Sync seatback is a milestone update to the airline’s industry-leading seatback screens that make them feel more like smart TVs while offering a host of day-of-travel tools for SkyMiles members designed to streamline their travel journey1.

“Customers are loving our new personalized Delta Sync seatback screens – and they especially appreciate how easy it is to log in to the screen using the Fly Delta app,” said Ranjan Goswami, Senior Vice President-Customer Experience Design. “Just by being a SkyMiles member, customers can log in to a seatback screen that recognizes them, knows their preferences and helps effortlessly guide them throughout their travel day. This level of personalization and convenience is one way we’re redefining loyalty and what it means to be a SkyMiles member – and it unlocks the minute you join.”

The new My Flight category includes details tailored to each logged-in user about their connecting flights, including terminal and gate locations as well as scheduled connection times. SkyMiles members who log in to Delta Sync seatback will also receive real-time notifications delivered directly to their seatback screen about any adjustments to their connecting flight’s schedule or other pertinent trip details.

650+      More than 650 aircraft are in service today with fast, free Delta Sync Wi-Fi presented by T-Mobile.

26 February, 2024

Delta adds second eclipse path-of-totality flight

After selling out its first path-of-totality flight, Delta is adding a second option, which will depart from Dallas-Fort Worth and arrive in Detroit together with the other path-of-totality flight.
After selling out its first special flight in under 24 hours, the U.S. mega-carrier has added a second special flight to enjoy or experience a sky view of the eclipse in the path of totality, this time out of Dallas-Fort Worth (DFW) on April 8.  

Delta flight 1010 will depart from DFW at 12:30 p.m. CT and arrive in Detroit together with the other path-of-totality flight (DL 1218 from AUS to DTW) at 4:20 p.m. ET*.  

Following the first flight announcement flight, searches for flights from AUS-DTW on Delta channels spiked by more than 1,500%**.  

DL 1010 will be operated on an A321neo — a larger plane than the AUS-DTW A220-300 — to allow more customers to experience the eclipse path of totality. The A321neo is Delta’s most fuel-efficient aircraft featuring 20 domestic First Class seats, 42 Delta Comfort+ seats and 132 Main Cabin seats, all with memory foam cushioning for improved comfort.  

For booking information, visit  

*While Delta flight plans have been designed to maximize time within the path of totality, this is subject to change due to factors outside of Delta’s control such as weather and air traffic control that could impact timing and aircraft.  

**Searches on Tues., Feb. 20, as compared to the average search volume between Feb. 1-18.

Your travel planning isn’t complete without learning the language—or at least some essential phrases. Fully immerse yourself in the language, or use Phrasebook to learn travel essentials—the choice is yours!

20 February, 2024

Eclipse viewing at 30,000 feet: Delta to offer path-of-totality flight

If you’ve ever wanted to experience a total solar eclipse from the sky, Delta has you covered this April.

The airline is offering a special flight from Austin to Detroit on April 8, 2024, specifically for umbraphiles to be able to spend as much time as possible directly within the path of totality.

Delta flight 1218 will be specifically operated on an A220-300, which will offer especially premium viewing due to the aircraft’s extra-large windows. The flight will depart from Austin at 12:15 p.m. CT and land in Detroit at 4:20 p.m. ET — timed to give those on board the best chance of viewing the solar eclipse at its peak.*

“This flight is the result of significant collaboration and exemplifies the close teamwork Delta is known for — from selecting an aircraft with larger windows to determining the exact departure time from Austin and the experiences at the gate and in the air,” said Eric Beck, Managing Director of Domestic Network Planning. “Thanks to teams across the company, the idea of viewing a total eclipse from the air will become a reality for our customers.”

Even if you aren’t on this special flight, Delta travellers will also have prime eclipse-viewing opportunities on five additional routes on April 8, so don’t forget your protective viewing glasses if you’re on these flights:

DL 5699, DTW-HPN, 2:59 pm EST departure, ERJ-175
DL 924, LAX-DFW, 8:40 am PST departure, A320
DL 2869, LAX-SAT, 9:00 am PST departure, A319
DL 1001, SLC-SAT, 10:08 am MST departure, A220-300
DL 1683, SLC-AUS, 9:55 am MST departure, A320

And for those who would rather catch the solar event from the ground, Delta flies to many destinations that are within the path of totality, including AUS, San Antonio (SAT), and Little Rock, Ark. (LIT).

“The April 8 eclipse is the last total eclipse we’ll see over North America until 2044,” said Warren Weston, Delta Air Lines Lead Meteorologist. “This eclipse will last more than twice as long as the one that occurred in 2017, and the path is nearly twice as wide.”

*While Delta flight plans have been designed to maximize time within the path of totality, this is subject to change due to factors outside of Delta’s control such as weather and air traffic control that could impact timing and aircraft.

Your travel planning isn’t complete without learning the language—or at least some essential phrases. Fully immerse yourself in the language, or use Phrasebook to learn travel essentials—the choice is yours!

15 February, 2024

Delta's Ed Bastian on the importance of financial well-being

Ed Bastian has authored an open letter
As CEO of Delta Air Lines, Ed Bastian leads 100,000 global professionals who are building the world’s premier international airline, powered by a people-driven, customer-focused culture and spirit of innovation.  

Ed Bastian has authored an open letter to business, government and community leaders on the importance of financial well-being and solving the problem of financial insecurity.

This week, Delta Air Lines is doing something extraordinary – paying $1.4 billion in profits directly to our employees, a profit-sharing arrangement for frontline workers unmatched in its scope and impact. Every eligible Delta employee will receive a check that, this year, totals more than 10% of their annual salary. It’s something we do every year on Valentine’s Day to demonstrate our gratitude and love for our people, who serve our customers and ensure their safety and comfort every day.

This year’s payment is no anomaly. Over the past 10 years, Delta has shared more than $1 billion in annual profits with our employees seven times. All told, since we began our profit-sharing program in 2007, the company has paid our employees $11 billion. We are unaware of any major company in our country with a comparable level of success sharing.

Rewarding our people is fundamental to Delta’s values-centered business model. But writing well-earned checks isn’t always enough. Recent data indicates more than 50% of Americans don’t have access to $1,000 in savings in case of a financial emergency. That creates an enormous amount of stress and uncertainty for families across our nation. While we can’t solve the problem for everyone, we wanted to help Delta employees achieve a level of financial security by boosting their savings and financial wellness.

That’s why last year, we launched the Emergency Savings Program, in partnership with Operation HOPE and Fidelity Investments. Participating employees can earn $1,000 from Delta to fund a rainy day account, along with individualized coaching and a host of tools from Operation HOPE and Fidelity to enhance their financial literacy and well-being.

The results have been remarkable. Since the start of the program, more than 35,000 Delta employees have begun contributing towards an emergency savings account. Over 21,000 have completed the program, earning a $1,000 safety net contribution from Delta – and 94% of that group have kept money in their accounts, allowing it to accumulate interest until it’s truly needed for an emergency. Most participating employees are actively growing that safety net with their own earnings, on average saving $74 from every paycheck via payroll deduction.

14 February, 2024

Delta and LATAM to launch route between Santiago and Orlando

Launching June 16 and operating until Sep. 28, 2024, this seasonal route will have two weekly frequencies between the Chilean capital and one of Florida’s most popular, family-friendly destinations, recognized for its theme parks and tourist attractions.

Delta and LATAM to launch route between Santiago and Orlando

With two flights a week on Thursdays and Sundays, Delta and the LATAM group will reactivate the direct route between Santiago, Chile, and Orlando, Florida. The route will be available from June 16 to Sept. 28, 2024, summer season in the Northern Hemisphere, providing a direct and convenient option for Chileans seeking an escape from the Southern Hemisphere winter to Central Florida’s array of all-ages theme parks and attractions.

The seasonal route - which the LATAM Group is resuming after a pause in 2018 - marks a new step in the Joint Venture between Delta and LATAM after they’ve already launched six new routes directly connecting South America with the United States.

With this new route, Delta and LATAM plan to fly approximately 12,800 customers during the summer season in the United States. Aside from customers from Chile, the route will also make it easier for travellers from Brazil to access Orlando during the peak travel season.

Starting June 16, flights from the Chilean capital to Orlando will take off every Thursday and Sunday at 11:15 a.m. (local time) and arrive at 8:15 p.m. (local time). From Orlando, the flight departures will be every Thursday and Sunday at 10:25 p.m. (local time), arriving in Santiago at 7 a.m. (local time) the next day. From July onwards, Sunday flights will be operated on Saturdays on the same itinerary.

Your travel planning isn’t complete without learning the language—or at least some essential phrases. Fully immerse yourself in the language, or use Phrasebook to learn travel essentials—the choice is yours!

09 February, 2024

Delta to introduce more premium lounges in 2024

2023 saw major upgrades and additions to the Delta Sky Club network, with five new Clubs and two expanded or reopened locations. And 2024 is shaping up to be even more eventful, as Delta’s long-awaited premium lounge experience brings a new, heightened level of service and hospitality to customers in JFK, LAX and BOS.  

JFK will host the inaugural premium lounge, a sweeping 38,000-square-foot space that will feature both a full-service brasserie and a casual, chef-assisted market with open kitchens, dedicated wellness areas and more. Just like Delta Sky Clubs, no two premium lounges will be alike; each location will include elements inspired by and unique to its host city.  

While access guidelines for the premium lounge are still being finalized, Claude Roussel’s (Vice President – Sky Club and Lounge Experience) vision for the customer is clear. “We want each of our guests to receive a highly personalized and dedicated level of service,” he said. “It’s not enough to have beautiful spaces and exceptional offerings. Premium lounge customers should feel welcomed and known when they walk in the door, just as they would at their favorite hotel or restaurant. We look forward to providing that warm welcome and making ‘premium’ feel personal for each guest.”

Delta will open five new lounges in 2024, adding more than 2,700 seats to its lounge network between 2023 and this year. Here’s a closer look at what eligible customers can look forward to.  

New clubs and expansions.

LGA: An expansion of the Terminal C Club will add a Sky Deck and more than 100 seats to the Club. Early summer 2024 

MIA: Following an expansion of the Club at Miami International Airport, the location will top 12,000 square feet with planned seating for 320 guests. Q2 2024  

JFK: The much-anticipated premium lounge will make its debut early summer 2024. At 38,000 feet (including a year-round terrace), JFK’s premium lounge will be the largest in the Delta network. June 2024 

CLT: A new market for Delta Sky Club, the first-ever Charlotte location will seat over 250 people and measure nearly 15,000 square feet. Q4 2024 

SEA: Delta Sky Club will open a 21,000-plus-square-foot location on Seattle-Tacoma International Airport’s Terminal A, its second Club at the airport. Q4 2024