There is no doubt that unruly airline passenger incidents are
on the increase and pose a continuous problem for the aviation industry - specifically for the flight attendants who have the responsibility of managing cabin safety, but also for other passengers who have to witness such incidents or are in other ways affected by them.
An example of this unruly behaviour occurred on a Glasgow to Tenerife in early April this year that saw the
UK's third largest airline Jet2, ban passenger Eric Forrest, 55, from Beith for life from flying with the airline for life over a catalogue of disgraceful behaviour on the flight, week, which included urinating in the cabin and intimidating other passengers including children. Jet2 is also billing Forrest for all the costs associated with the delays and diversion his actions caused.
There are a multitude of events which appear in both aviation and the mass media, and an even greater number of unreported incidents, which plague the industry and impact crewmembers, and the travelling public, around the globe. DISPAX World 2023 returns this year in a post-pandemic environment, yet at a time of geopolitical turmoil, to explore best practices for mitigating the ever-evolving challenges posed to the aviation industry by passenger behaviour.
DISPAX WORLD 2023, Czech Republic, 11 - 12 October 2023
DISPAX World 2023 is the 4th international conference on unruly passenger management and restraint. Its overall aim is to increase awareness and knowledge regarding the causal factors of disruptive behaviour, share best practice between carriers, and to provide a forum in which industry professionals can discuss innovative techniques for the improvement of the quality of training afforded crew to both prevent incidents escalating in the first place and, should that fail, to ensure they have the skillsets to manage aggression and violence in the skies.
The fourth edition of the conference – being the first in the post-pandemic era - will be addressing:
Best practice in aircrew security training;
Quashing myths associated with the causes of unruly behaviour;
Responsibility of airlines to address forseeable risk;
Airport best practice in unruly pax management;
Xenophobia and extremism in the aircraft cabin;
Biomechinical considerations in physical interventions;
Faked disruptive behaviour to disguise other criminal acts;
Sexually abusive behaviour towards crew and fellow passengers; and,
Demonstrations of restraint kits
DISPAX World 2023 will take place at Prague Airport’s Congress Hall.
The Programme...
The programme, chaired by Philip Baum (Managing Director, Green Light and Visiting Professor, Aviation Security, at Coventry University) includes presentations from the International Air Transport Association (IATA), the European Union Aviation Safety Agency (EASA), the European Transport Workers Federation, academics and representatives of a broad range of airlines keen to demonstrate their approach to unruly airline passenger management and restraint.
To see the continually updated programme online, do visit us at:
Organiser
Green Light Ltd. is a London-based security training and consultancy company which specialises in aviation security and, in particular, the delivery of training courses on Inflight Security and Unruly Passenger Management and Restraint.
Green Light organised DISPAX World conferences in 2009 (Istanbul), in 2014 (London) and in 2019 (London). Other events organised by Green Light have included: Body Search 2015 (London); Inflight Emergency Response 2016 (Riga); Behavioural Analysis 2018 (Principality Stadium, Cardiff, Wales), Behavioural Analysis 2019 (Mall of America, Minneapolis, USA), Behavioural Analysis Week Online 2020 (Online, Global) and Behavioural Analysis 2022 (University of Northampton, UK) and Behavioural Analysis 2023 (Prague Airport, Czech Republic)
You can read more about the organiser at:-
You can read more about previous DISPAX World conferences at:-