Showing posts with label Korean Air. Show all posts
Showing posts with label Korean Air. Show all posts

Thursday 21 September 2023

Korean Air to fully transition to electronic air waybill

Korean Air will begin its full-scale digital transition to electronic air waybill (e-AWB) to replace conventional paper air cargo transport documents. The full transition will first apply to documents for general cargo departing from Korea bound for North America, Europe, Japan and other select markets.

e-AWB is a digital replacement for traditional paper air waybills. Whereas paper air waybills require in-person visits for documentation, printing, and submission, the digital transition will streamline the entire process from reservations to final delivery.

The transition will also enhance data quality and accuracy to allow the airline to share essential information more transparently. Simplifying processes and eliminating costs will also increase efficiency in the AWB framework. By going paperless, the airline will also be able to practice its ESG initiatives to make a sustainable impact.

To minimize operational disruptions, Korean Air held consultations and completed trial operations with all stakeholders, cargo clients and forwarders. The airline will mandate e-AWB for Korea-outbound cargo starting from January 2024, and plans to expand the digital transition for all Korean Air Cargo departing from all global stations in due course.

“Taking this digital step forward will bring an innovative paradigm to logistics, and we stand behind IATA’s effort to phase in e-AWB for air cargo digital transformation, ” said a Korean Air official. “We believe that Korean Air’s commitment to international industry initiatives will help raise Korea’s air cargo industry competitiveness.”

Wednesday 20 September 2023

Korean Air introduces sustainable aviation fuel program for its Cargo operation.

Korean Air will launch a program to use sustainable aviation fuel (SAF) for air cargo operations in cooperation with air cargo customers and forwarders.
Korean Air will launch a program to use sustainable aviation fuel (SAF) for air cargo operations in cooperation with air cargo customers and forwarders.

Customers can make customized contributions through the Korean Air Cargo SAF program and reduce their carbon footprint. Korean Air will use the contributions to purchase additional SAF and share with customers the amount of carbon emissions reduced by using SAF.

The airline’s initiative is a part of its ongoing effort to reduce carbon emissions and raise awareness in the air cargo sector to achieve net zero carbon emissions by 2050.

SAF is an environmentally-friendly aviation fuel derived from alternative raw materials that may be blended with existing conventional jet fuel. From production to consumption, sustainably-produced SAF may reduce carbon footprint up to 80% compared to existing fossil-derived aviation fuel. IATA expects SAF to account for 65% of the mitigation needed to achieve the industry’s net zero goals by 2050.

Korean Air has been at the forefront in paving the foundation for SAF usage in the Korean domestic aviation industry. The airline has actively participated in the Korean government’s “eco-friendly biofuel activation alliance” since last October, to introduce and promote new biofuel in Korea. The airline will continue to work with stakeholders in the government, private institutions, and refiners to review various domestic and international demonstration projects to increase SAF production and application.

“We're pleased to work together with our clients to reduce carbon emissions from cargo operations through the SAF program,” said Jaedong Eum, Senior Vice President and Head of Korean Air’s Cargo Business Division. “Korean Air is committed to sustainable development with our next generation in mind.”

Tuesday 16 May 2023

Korean Air releases upcycled name tags and golf ball marker from retired Boeing 777

Korean Air released upcycled name tags and golf ball markers, made from a retired Boeing 777-200ER aircraft.

This is the third time that the airline has released eco-friendly upcycled products using its retired aircraft. Korean Air previously launched name tags using scraps of a Boeing 777-200ER in January 2021, and name tags and golf ball markers using a Boeing 747-400 in September 2021. These products were immensely popular and quickly sold out.

The newly-released name tags and golf ball markers were made using the skin of a dismantled Boeing 777-200ER with the registration number HL7715. After operating 11,274 flights to 95 cities around the world, the aircraft retired with its last flight from San Francisco to Seoul Incheon in March 2020.

The upcycled name tags and golf ball markers are made from the surface of the aircraft fuselage, and the colour of the products varies depending on the part of the fuselage used. Both products have the aircraft model "BOEING 777-200ER" and the registration number “HL7715” engraved, and each product has a unique serial number making it even more special.

The name tags come in either a rectangle or irregular hexagon shape, and can be purchased according to one’s preference. The golf ball marker sets are made up of one circular and one semicircular ball marker.

The material used for these products is Duralumin, a lightweight yet sturdy alloy used in aircraft. A limited quantity of 5,000 name tags and 2,000 sets of golf ball markers have been produced, increasing their value as collectables.

The new upcycled name tags and golf ball markers are available for purchase on Korean Air’s e-skyshop. A name tag engraving service of one’s name and contact information is available as an option for the first 2,000 customers.

As a part of its ESG activities, Korean Air has carried out various eco-friendly initiatives. In December 2022, the airline donated hot water bottle covers made with recycled inflight blankets to neighbours in need. Also in February, the airline released upcycled cosmetic pouches using retired cabin life vests and the proceeds will be donated to a global environmental organization.

Korean Air introducing inflight Wi-Fi service on international flights from next month.....

From the 1st of June, the Seoul-based Korean Air has confirmed it will introduce inflight Wi-Fi services on international routes that are operated by the carrier's Boeing 737 MAX 8 jets. 

According to the airline, the new service will first be made available on short-haul routes including Gimpo-Osaka, Incheon-Fukuoka and Incheon-Osaka routes, which are currently served by the 737 - MAX fleet, and will expand to all international routes.

The airline will classify its Wi-Fi service into “Internet” and “Messaging” categories, and pricing is further structured by flight distance and service usage time so that customers are able to choose a product that suits their needs.

The inflight Wi-Fi service may be purchased through a website accessible onboard the aircraft after boarding, except for during takeoff and landing.

To celebrate the launch, Korean Air will provide free messaging service to all passengers from June to August.

① Long-haul routes: Americas, Oceania, Europe, the Middle East/Africa (incl. Maldives, Tokyo Narita-Honolulu)
② Medium-haul routes: Southeast Asia (incl. Delhi, Mumbai, Colombo, Guam) / Central Asia (Tashkent)
③ Short-haul routes: Japan/China and Northeast Asia (incl. Hong Kong, Taipei, Vladivostok, Irkutsk, Ulaanbaatar, Colombo-Maldives)

Korean Air has earned the highest 5-star airline rating from Skytrax, one of the world’s most prestigious air transport rating organizations, for the second consecutive time.

Monday 15 May 2023

Korean Air awarded Skytrax 5-star airline rating for the second time

Korean Air has earned the highest 5-star airline rating from Skytrax, one of the world’s most prestigious air transport rating organizations, for the second consecutive time.

Established in London in 1989, Skytrax has been evaluating the service quality of airlines around the world every year, assigning ratings from 1 to 5, with the highest level being a 5-star rating.

Skytrax auditors travelled on Korean Air flights for two weeks as mystery shoppers and conducted a comprehensive evaluation of all services including airport check-in, lounges, transfer procedures, inflight meals, amenities and cabin crew services.

Korean Air’s 5-star rating is a reflection of the airline’s excellent services including upgrades to its inflight meals, wine selection, and inflight entertainment; continuous addition of next-generation aircraft; and strengthening of customer services.

In March this year, Korean Air began providing a Korean-style vegan meal option, and began rolling out its new selection of 52 wines, curated in collaboration with the world-renowned sommelier Marc Almert. Starting from January, Korean Air also introduced an inflight meal pre-order service for Prestige class passengers on international flights departing from Korea, allowing passengers a wider selection of meal options.

On the airline’s recently introduced A321neos, Korean Air offers passengers fully lie-flat business seats, making it the first Korean airline to offer this feature on a narrowbody aircraft. The airline continuously seeks to provide its customers with the most pleasurable inflight experience and has updated its inflight entertainment selection with more than 300 movies including popular Korean dramas, entertainment shows and K-pop.

Wednesday 25 January 2023

Korean Air will resume services to four major destinations in Europe starting from March.

Korean Air will resume services to four major destinations in Europe starting from March. After a 3-year hiatus due to the pandemic, the airline will restart the Prague and Zurich routes from the end of March, followed by the resumption of the Istanbul and Madrid routes at the end of April.

Starting from March 27, the airline will resume its operations to Prague three times a week on Mondays, Wednesdays and Fridays. The flights will depart from Incheon at 12:45 pm and arrive in Prague at 4:55 pm. The returning flights will depart from Prague at 6:50 pm and arrive in Incheon at 11:50 am on the following day.

Flights between Incheon and Zurich will begin from March 28 and operate three times a week, on Tuesdays, Thursdays and Saturdays. Flights will depart from Incheon at 12:20 pm and arrive in Zurich at 5:30 pm. Returning flights will leave from Zurich at 7:30 pm and arrive in Incheon the following day at 1:35 pm.

From April 24, flights to Istanbul will resume operation three times a week, on Mondays, Wednesdays and Fridays. Flights will depart from Incheon at 1:40 pm and land in Istanbul at 7:40 pm, while the returning flights will leave Istanbul at 9:20 pm and arrive at Incheon at 1:25 pm the next day .

The Incheon-Madrid route will resume from April 25 with services three times a week on Tuesdays, Thursdays and Sundays. Flights will leave Incheon at 11:35 am and arrive in Madrid at 6:00 pm, while flights departing from Madrid will depart at 8:00 pm and arrive in Incheon the following day at 3:55 pm.

Prague, Zurich, Istanbul and Madrid are all very popular tourist destinations loved by Koreans for their rich history and culture.

Prague, one of the most popular travel destinations in Eastern Europe, is home to many UNESCO world heritage sites, where travellers can experience medieval times at the historic towns and villages.

Friday 13 January 2023

Korean Air celebrates the Year of the Black Rabbit with traditional decorations

Korean Air exhibits traditional good luck charms for the Lunar New Year.......

To celebrate the Lunar New Year, Korean Air will display Bokjori, a decoration of good fortune, at various company sites in Korea from January 16 to 27.

Hanging Bokjori is a traditional Korean custom to bring and share good luck and fortune for the year. Bokjori is a strainer made of woven bamboo, and was traditionally used to wash rice before cooking.

Since 2008, Korean Air has displayed Bokjoris every Lunar New Year to wish its customers good health and blessings in the new year, while preserving and promoting this Korean traditional custom. The Bokjoris will be displayed at various locations, from the airline’s domestic airport check-in counters and lounges to its headquarters, and downtown offices. 

Korean Air continues its efforts to promote Korean culture. The airline has recently added new Korean inflight meal options such as spicy pork lettuce wraps, bulgogi rice with acorn jelly in cold broth, and has also expanded its selection of inflight entertainment with more Korean dramas, TV programs and K-pop.

 Get ready for the aviation industry’s comeback

In his New Year’s address to the Korean Air team, Korean Air’s Chairman and CEO, Walter Cho, emphasized the importance of gaining a competitive edge as the aviation industry normalizes post-COVID. Cho also confirmed the company’s plans to successfully complete the acquisition of Asiana Airlines in 2023.

“We’ve seen a glimpse of normalization and the airports are beginning to bustle with passengers we have missed dearly. We also found hope and pleasure in returning to work to see our colleagues,” shared Walter Cho in his New Year’s message that was posted on the company’s employee site on January 2.

Cho urged the team to more fully understand customers' needs and keep up with the market demands. “We need to identify in advance our customers’ preferred destinations and services, and analyze when and where to add operations as well as which services to enhance.”

Amidst growing economic uncertainties, Cho assured that the airline is confident and ready to move forward. “There have been numerous challenges on our way, but we’ve always overcome and leveraged them to create new opportunities. We’re armed with more than half a century of experience and will use this insight to address our future.”

Cho reiterated, “2023 is a pivotal year for completing the huge task of closing our acquisition of Asiana Airlines. We are in the last stage with the remaining overseas competition authorities reviewing the merger.” He thanked the Korean Air team for their patience and asked them to do their part going forward as one family.

Cho also emphasized Korean Air’s environment, social and governance (ESG) duties as a responsible member of society. “ESG management is no longer a choice, but mandatory to the survival of our future,” he said. “We’ve always been committed to the well-being of our society. Introducing eco-friendly aircraft, reducing waste through increased in-cabin recycling, and operating an ESG committee to improve governance are all part of our efforts to support our social responsibility. We will not stop here, but continue to make Korean Air a responsible company that fulfills its corporate responsibilities and is beloved by its customers.”

Finally, Cho said, “While the future demands more wisdom from us than ever, we will continue on our path as we always have. We are the country’s top aviation experts and know how to give our customers around the globe the ultimate travel experience.”

Monday 24 October 2022

Investigation started into Korean Air A330 runway excursion at Cebu.

Photo AP
An investigation has begun into the events surrounding a Korean Air Airbus A330 which overshot the runway at Mactan-Cebu International Airport in the Philippines, on what appears to have been the crew's third attempt at landing.

All 173 crew and passengers were evacuated safely from the stricken jet that was operating flight KE361 from Seoul to Cebu at the time of the crash.  According to a statement from the airline "Passengers have been escorted to three local hotels and an alternative flight is being arranged. We are currently identifying the cause of the incident."

Keehong Woo the Korean Air President issued the following statement -  "I would like to extend my sincere sentiments regarding the Korean Air Flight KE631 incident at Mactan-Cebu International Airport on October 23, 2022.

A thorough investigation will be performed together with the local aviation authorities and Korean authorities to determine the cause(s) of this event.

We always prioritize safety in all of our operations, and we truly regret the stress and inconvenience brought to our passengers.

We remain committed to standing behind our promise of safe operations and will do our very best to institute measures to prevent any recurrence. Our overall goal is for our valued guests to trust that Korean Air will treat them well, and honour us with the opportunity to welcome them once again."

The pilot had tried to land the Airbus aircraft twice in what appeared to be very poor weather, with thunderstorms in the local area reported at the time of the excursion from the runway.  The jet was delivered to the carrier in 1998 and had no reported issues or technical malfunctions.   

A number of things are being investigated, initially by Philippean air crash investigators with input from counterparts in Korea, including why the crew decided to make a third attempt to land after aborting two earlier ones when conditions hadn't improved.

Cebu Airport Corporation has indicated that runway operations shall temporarily open for departures only today, from 4:00 p.m. to 6:00 p.m.  Airlines for departures shall be in touch with their passengers for the necessary pre-departure and check-in procedures. All passengers are advised to monitor their flights before proceeding to the airport and coordinate with their respective airlines for the status of their flights.

Monday 10 October 2022

Korean Air partners with Airbus Helicopters on vertical unmanned aerial systems

Korean Air and Airbus Helicopters signed a memorandum of agreement (MOA) earlier this month to develop vertical unmanned aerial systems (VUAS) for the Republic of Korea Armed Forces.

Jung-woo Park, head of Korean Air’s Aerospace Business Division, and Bruno Even, CEO of Airbus Helicopters, attended the signing ceremony in Seoul.

As highlighted in the MOA, Korean Air and Airbus Helicopters will develop unmanned aerial systems (UAS) for the ROK Navy: a ship-borne reconnaissance UAS and a UAS to surveil Korea’s northwest islands. Korean Air will combine its experience and know-how in UAS development with Airbus Helicopters’ expertise in UAS design and manufacturing, and knowledge gained from their in-house VSR700 UAS program.

Korean Air is leading the Korean unmanned aerial system market with its 20 years of experience and expertise. Through this partnership, Korean Air plans to strengthen its position in the global VUAS market.

In June, Korean Air established a next-generation stealth drone R&D centre, and in August, the company was also selected as the preferred bidder for the Korean Agency for Defense Development’s (ADD) “stealth UAV squadron development.”

As a leading company in the development of the Korean aerospace and defence sector, Korean Air will continue to represent and serve the national aerospace and defence industry.

WestJet and Korean Air enhance codeshare agreement with the addition of WestJet codeshare on flights to Seoul, South Korea


WestJet and Korean Air enhance codeshare agreement with the addition of WestJet codeshare on flights to Seoul, South Korea

WestJet and Korean Air have expanded their long-standing codeshare agreement with the placement of WestJet's codeshare on Korean's flights between both Toronto Pearson (YYZ) and Vancouver International (YVR) in Canada and Incheon International Airport (ICN) in Seoul, South Korea.

This is WestJet's first reciprocal codeshare with an Asian partner.  With WestJet's "WS" code now active for sale on Korean's flights to Seoul, guests have more opportunities than ever before to combine WestJet and Korean flights to meet their trans-Pacific travel needs.

"It's incredibly exciting for WestJet to codeshare on flights across the Pacific to Asia for the first time.  We've had a strong codeshare with Korean since 2012 and we're very pleased to be taking this important step with a world-class partner like Korean," said John Weatherill, WestJet Chief Commercial Officer.  "We're looking forward to the new opportunities our now reciprocal codeshare will bring to consumers travelling between Canada and Asia." 

Monday 3 October 2022

Korean Air to use Shell’s sustainable aviation fuel from 2026

Photo Korean Air
Photo Korean Air
Korean Air has recently signed a memorandum of understanding (MOU) with global energy company Shell to purchase their sustainable aviation fuel (SAF).

The MOU explores the supply and purchase of SAF from Shell at major airports in Asia Pacific and the Middle East from 2026 for five years.

SAF is non-conventional aviation fuel derived from alternative raw materials such as cooking oil waste, household waste, and industrial waste gas. From production to consumption, sustainably-produced SAF may reduce carbon footprint up to 80% compared to existing fossil-derived aviation fuel.

SAF has surfaced as an important carbon reduction tool in the aviation industry to cope with global climate change, and efforts to boost SAF production and distribution has gained momentum from targeted investment and policy support in the U.S. and the EU. However, with shortage of production facilities, and high costs, supply falls short of expected demand.

Monday 5 September 2022

Korean Air to resume “transit exclusive domestic flights” between Busan and Seoul

Korean Air will resume “transit exclusive domestic flights” between Busan Gimhae International Airport and Seoul Incheon International Airport from September 30 after being suspended for two and half years due to the pandemic.

The airline will use Boeing 737 MAX-8s on two daily flights (KE1402, KE1408) that will depart from Busan at 7:00 am and 3:25 pm. The returning flights (KE1401, KE1407) will take off from Seoul Incheon at 9:30 am and 6:45 pm.

The transit-exclusive domestic flights are only available for passengers departing from or returning to Busan with international flights to/from Seoul Incheon. These flights differ from other domestic flights as they are operated as international flights.

Passengers of international flights heading to Busan via Seoul Incheon will go through immigration, customs and retrieve their checked baggage at Busan. When taking an international flight from Busan via Seoul Incheon, all boarding procedures such as immigration and baggage checks are completed at Busan.

Korean Air expects the resumption of the transit exclusive domestic flights to improve passenger convenience for passengers flying international flights to/from Busan and Gyeongnam Province. The airline will continue to improve customer convenience by facilitating the use of international flights through Incheon International Airport.

Air Models have a range of aircraft models, including some special 737 MAX models, including this one in the colours of flydubai.  

Other airlines featured include Air ChinaXiamen Air and China Southern 

Tuesday 19 April 2022

Korean Air Celebrates Its 50th Anniversary Serving the Americas

On this date 50 years ago, a Korean Air Boeing 707 took off from Seoul Gimpo Airport, making stops in Tokyo and Honolulu before landing in Los Angeles. Korean Air’s inaugural passenger flight from Seoul to Los Angeles marked the beginning of the central role the airline would play in fostering economic and cultural relations between Korea and the U.S.

50 years of contribution to the transpacific market

Since the launch of its first U.S. route, Korean Air has grown into one of the largest transpacific airlines.

The airline began by serving only two cities in the U.S. – Honolulu and Los Angeles. It now flies out of 13 gateways across North America with its Americas headquarters in downtown Los Angeles. While the airline carried about 43,800 passengers between the U.S. and Seoul in 1972, it flew over 3 million passengers between the U.S. and Korea in 2019 (pre-COVID).

The flying time has also been reduced to 11 hours from 17 hours on its nonstop flight. The airline initially used a 171-seater Boeing 707 on its first route to the U.S, and it now operates the Boeing 787 and Boeing 777 on the Americas routes.

Supporting the U.S. economy for 50 years

For the past 50 years, Korean Air has contributed greatly to the U.S. economy by propelling economic, social and cultural exchange between the two countries through both its passenger and cargo network.

Approximately 11,000 direct and indirect jobs have been created in related businesses in the 13 cities served by the airline, adding about USD 110 million per year in added value through labor market and consumption.

Pre-COVID, approximately 1.11 million Koreans traveled on Korean Air flights to the U.S. annually, and they are estimated to have spent about USD 4 billion during their stay.

Dedicated cargo terminals in Los Angeles and at New York’s John F. Kennedy International Airport support cargo operations for both Korean Air and other airlines, serving as hubs in both the Eastern and Western United States.

The airline is estimated to have created 100,000 jobs, and to have generated an economic effect of USD 17 billion over the past half century.

As a global leading airline

Since the launch of its first U.S. route, Korean Air has grown into a major global airline serving 120 cities in 43 countries. The airline not only co-founded the SkyTeam Alliance together with Delta Air Lines, Aeroméxico and Air France in 2000, but also launched a transpacific joint venture with Delta Air Lines in 2018, connecting customers to more than 290 cities in the US and 80 points in Asia. Its transpacific joint venture is considered the industry’s most comprehensive.

“As a proud joint venture partner, we want to congratulate Korean Air on the significant milestone of connecting the U.S. and Korea for a half-century,” said Matteo Curcio, Vice President – Asia Pacific, Delta Air Lines. “We look forward to working together to seamlessly connect even more customers between the Americas and Asia via our Incheon hub for years to come.”

Korean Air continued to serve the U.S. throughout the pandemic, and the airline delivered thousands of tons of cargo such as e-commerce products, semiconductor parts, medical supplies and COVID test kits, fruits and vegetables, and K-pop-related items. The airline also launched two new gateways in the US – Rickenbacker International Airport (Columbus, Ohio) and Chicago Rockford International Airport (Rockford, Illinois) – that have strengthened the airline’s cargo transpacific network and helped alleviate some of US supply chain issues.

Want me in your inbox? Follow here for email updates Air101 here.

Monday 11 October 2021

Korean Air Extends Support Agreement With Rimini Street to Cover Entire Oracle Software Portfolio

Rimini Street, a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, today announced that global air carrier Korean Airlines Co., Ltd. has extended its support agreement with Rimini Street to cover the airlines’ entire Oracle enterprise software portfolio. 

Korean Airlines originally switched from vendor support to Rimini Street Support for its Oracle Siebel software in 2019. Based on the success of this support move with Rimini Street’s track record of delivering high quality, ultra-responsive support services, Korean Air elected to consolidate support for its remaining Oracle software portfolio, including Oracle E-Business Suite, Fusion Middleware and Database, with Rimini Street. By switching to Rimini Street Support, Korean Air has been able to slash its Oracle software maintenance costs, enjoy more responsive and efficient support, maximize the investments made in its Oracle enterprise software and redeploy its liberated resources to strategic business and infrastructure initiatives.

Airline Reevaluates ERP Vendor Maintenance, Optimizes Costs

Established in 1969 with eight aeroplanes, today Seoul-based Korean Air is the largest passenger air carrier in Korea and a leading global airline, operating 13 domestic routes and, as a founding member of SkyTeam – the world’s second-largest airline alliance with an annual passenger count of more than 600 million – runs international flights to 107 cities in 42 countries.

Rimini Street Supports Cloud Migration

Rimini Street has been providing its award-winning annual support services for Oracle Siebel CRM to Korean Air for nearly two years. In April 2021, the airline migrated its Siebel production servers to Amazon Web Services and extended its agreement with Rimini Street to provide the same ultra-responsive annual support for their AWS-hosted environment as the company had come to rely on for their internally deployed software.

Wednesday 2 June 2021

Korean Air’s acquisition of Asiana Airlines making progress

Korean Air continues to make progress obtaining necessary business combination approvals to acquire Asiana Airlines.

Korean Air has announced that Thailand’s Office of Trade Competition Commission (OTCC) recently completed its review of the business combination with Asiana, and stated that the submission of a prerequisite business combination report was not necessary.

In February, the airline received approval from the Turkish Competition Authority for its business combination with Asiana. The competition commission of the Philippines, where reporting is arbitrary, also approved of the business combination in May.

The remaining regulatory bodies from which Korean Air requires a business combination approval include the competition comissions of Korea, the United States, the European Union, China and Japan. The airline is actively cooperating with the respective commissions and providing additional documents upon request in order to finalize the acquisition process as early as possible.

More top stories you might be interested in.....

Follow this site here.

A new digital journey for Korean Air passengers thanks to Quantum Metric

Quantum Metric, a SaaS platform that helps organizations build better digital products faster, has announced a new partnership with Korean Air to help the beleaguered airline to get ahead of the competition and provide the best possible digital booking experience for travellers. 

Korean Air has experienced massive growth in app usage, leading the company to aim for an online customer experience that can rival face-to-face interactions. As part of this initiative, the company has partnered with Quantum Metric to help gain visibility and deep understanding of where customers are experiencing friction digitally, and prioritise product development. 

Throughout the pandemic, Korean Air managed to stay agile, continuing with many of its internal flights safely while many other airlines kept plans grounded worldwide. The company successfully shifted its international business away from passenger transport to PPE and corporate freight, however this was only a temporary solution. 

Monday 25 January 2021

SkyCell and Korean Air partner to promote stable and sustainable cold container supply management in growing Korean market

 SkyCell, one of the leading manufacturer of data-driven temperature-controlled containers for the pharmaceutical industry, has partnered with Korean Air Cargo as it focuses on business development in Korea. The partnership follows SkyCell’s recent launch of a service centre in Seoul and the appointment of Charlie Cho as Business Development Director for Korea as of January 1st. 

The partnership comes at a crucial point with the increase in demand for COVID-19 vaccines and treatments this year. Cold-chain maintenance for vaccine transportation is a significant challenge for the global logistics industry, and together SkyCell and Korean Air ensure these lifesaving medicines reach patients timely and in pristine condition. 

Tuesday 24 March 2020

Korean Air further cuts services

Due to the novel coronavirus (COVID-19) outbreak, Korean Air has reduced or suspended some of its routes.  

Suspended or Reduced Routes

(All routes are between Incheon unless otherwise noted)

Americas Honolulu, San Francisco, Boston, New York, Chicago, Washington, Dallas, Atlanta, Las Vegas, Los Angeles, Seattle, Vancouver, Toronto

Europe Tel Aviv, Milan, Barcelona, Madrid, Vienna, Zagreb, Istanbul, Zurich, London, Prague, Frankfurt, Rome, Paris, Amsterdam

Middle East Dubai

Tuesday 10 March 2020

Korean Air cutting flights as it battles for survival

The Coronavirus is being strongly felt in the Asia Pacific region,  particularly hard hit is South Korea with at least 7,513 confirmed cases.  The national airline Korean Air has had to take drastic measures and has axed around 80% of its international flights over the next few weeks, now the CEO Woo Kee-hong has issued a stark warning to staff that the airline may not survive.

In a letter to employees he said, the airline couldn't predict how long the crisis would last, "But if the situation continues for a longer period, we may reach the threshold where we cannot guarantee the company's survival," in the message to staff memo Woo Kee-hong also stated "We have gone through numerous difficulties for the past 51 years, and I'm confident that we will overcome this crisis together,"

In a press statement, the airline said the memo was designed to express to staff the severity of the situation and to encourage more understanding of the cuts in capacity. 

Full list of cancelled flights. 

Wednesday 6 November 2019

IBS help Korean Air Cargo improve profitability

 IBS Software's iCargo platform has overhauled Korean Air cargo pricing model by deploying an integrated revenue management system, to improve yields and boost profitability. An industry first, the solution provides intelligent, intuitive analysis and algorithms, fully integrated to the core sales and booking system that delivers unrivalled insight into critical commercial operations – allowing Korean Air to determine the selling price of capacity and ensure maximum profitability per shipment carried.

NOH SAM SUG, Head of Cargo & Senior Vice President, Korean Air cargo, said, "I am very pleased to announce the successful go-live of IBS' iCargo Revenue Management solution at Korean Air Cargo. I also take this opportunity to thank the teams from IBS and Korean Air who worked together to develop the integrated revenue management solution that will help Korean Air to better match the cargo supply and demand while improving profitability. Korean Air looks forward to partner with IBS Software in future opportunities related to cargo and other core airline business systems as well".

"At IBS we're thrilled to have such a progressive partner in Korean Air, a dominant player in the air cargo industry who is leaving no stone unturned in their quest to modernise their operations to boost profitability and deliver exceptional customer service," said Ashok Rajan, SVP & Head of Airline Cargo Services, IBS Software. 

Recommended for you...