Air Canada once again named a Five Star Global Airline at the APEX 2024 Awards

Air Canada has once again been awarded Five Star Global Airline at the Airline Passenger Experience Association (APEX) 2024 Awards ceremony which was held last night in Long Beach, California. It is the fifth time in six years the airline has been awarded an APEX Five Star rating which is based on customer feedback.

"On behalf of the more than 36,000 employees at Air Canada, we thank our customers and APEX for recognizing us with a Five Star Global Airline award. We have made significant investments in our digital, lounge and in-flight products and services, and we are delighted to welcome our customers onboard with an elevated level of comfort and convenience as they connect with families and friends, explore new cultures or continue to build businesses across Canada and our global network," said Mark Nasr, Air Canada's Executive Vice President, Marketing & Digital and President of Aeroplan.

Ethiopian Airlines collects Best Overall in Africa Award at the 2023 APEX Passenger Choice Awards

Ethiopian Airlines has collected the Best Overall in Africa award at the 2023 APEX Passenger Choice Awards, at a ceremony held in Dublin, Ireland on 25 May 2023. As ‘Best Overall in Africa’ winner, Ethiopian has taken the accolade for ‘Best Cabin Service’, ‘Best Entertainment’, ‘Best Food and Beverage’, ‘Best Seat Comfort’ and ‘Best Wi-Fi’ in Africa.

Regarding the award, Ethiopian Airlines Group CEO Mr Mesfin Tasew said, “We are thrilled by the prestigious award we have won today. This award is special to us as our beloved customers voted for us. I would like to thank them for their vote of confidence in our services. We will continue exceeding expectations in delivering the highest quality and consistent services to our esteemed customers. This is a testimony to the hard work our employees have exerted to make sure our customers receive the quality services and care they deserve. I am indebted to all my Ethiopian colleagues who have shown their higher level of dedication and commitment to the satisfaction and safety of our customers. Congratulations to all Ethiopian families!” 

“As the 2023 APEX Best Airline in Africa, Ethiopian Airlines has soared above the competition with its unparalleled commitment to customer satisfaction, innovative services, and its state-of-the-art fleet.” APEX CEO Dr. Joe Leader on his part stated, “Watching Ethiopian Airlines’ incredible growth as the largest airline in all of Africa underlines the airline’s philosophy in being the new spirit of Africa with comfortable seats, delectable cuisine, and outstanding in-flight entertainment delivering an unforgettable journey to every passenger.”