Bournemouth Airport owner Regional & City Airports (RCA) and Cranfield University are launching a pioneering 360-degree video experience to help passengers with additional requirements get ready to visit their airports.
While 360-degree technology has been around for several years, this is the first time it has been used for this purpose by the aviation industry. The pioneering initiative has the potential to improve the experience for millions of passengers who face accessibility challenges when travelling by air in the UK.
3.6 million disabled people face challenges with air travel
According to the Civil Aviation Authority, more than 3.6 million people with disabilities travelled by air in the UK in 2019. Air travel can be particularly daunting for these passengers, especially those who are first-time flyers or have little experience with airport security procedures. This can lead to heightened anxiety, feelings of uncertainty, and added stress.
Consequently, passengers with disabilities or other accessibility challenges often need to plan their airport visits well in advance.
360 video tour will help passengers prepare for travel
The pilot 360-video experience – launching at Bournemouth Airport – will provide departing passengers with the opportunity to view and orientate themselves within the airport in 360 degrees without having to leave home. The narrated tour guides passengers through the airport from the point of arrival, through to check-in, security and the boarding gate, showing and explaining what passengers can expect on their day of travel.
One of the first projects to emerge from Cranfield and RCA’s strategic partnership to promote the development, testing and deployment of innovation across the aviation industry, the 360-video experience has the potential to revolutionise the way passengers with additional requirements prepare for their visits to Bournemouth Airport.