American Airlines continues to monitor Hurricane Zeta, which is expected to make landfall tonight on the U.S. Gulf Coast as a Category 1 or 2 storm, hitting several communities the airline serves, including airports in Alabama, Florida, Louisiana and Mississippi. The safety of customers and team members are the airline’s number one priority, and the team will remain in contact with those impacted by this devastating storm.
American has issued a travel alert for nine coastal airports, allowing customers whose travel plans are impacted by Hurricane Zeta to rebook without change fees. Customers can reschedule their travel on aa.com or by contacting Reservations at 800-433-7300 in the U.S. or Canada. If a customer chooses not to fly to/from an airport covered by the current waiver, American will waive change fees for future travel. Customers are also encouraged to check the status of their flight on aa.com.
If an American flight has been canceled or excessively delayed, customers may cancel their itinerary and request a refund by visiting our website. Customers who booked through a travel agent should contact their travel agency directly.
In order to assist customers who have chosen to evacuate via air, American added reduced, last-minute fares for the cities coastal cities that are expected to be impacted by this storm.
