Southwest Airlines Co. launches its annual corporate citizenship reports, the One Report and the Diversity, Equity, and Inclusion (DEI) Report, highlighting the carrier's work across its corporate citizenship initiatives. The integrated reports provide a snapshot of financial; corporate social responsibility (CSR); environmental, social, and corporate governance (ESG) reporting; and DEI priorities at Southwest Airlines®.
Highlights from the annual reports include:
- The Nonstop to Net Zero sustainability strategy and updated environmental sustainability goals.
- Details on the launch of Southwest Airlines Renewable Ventures.
- Information about the transport of a record 137 million revenue passengers in 2023.
- How the carrier creates an environment of Belonging while investing in its People.
- Overview of the investments in Customer Experience improvements, such as upgraded WiFi fleet-wide1, digital bag tracking, larger bins, in-seat power, free same-day standby2, and enhancements to Southwest's Rapid Rewards program which make it easier for customers to achieve Tier Status3.