On the Eurowings Holidays website (German only), interested parties can now find tailor-made holidays that take special requests such as food preferences, sporting activities, excursion ideas or physical limitations into account right from the start. The more the digital travel consultant learns about their customers' wishes, the lower the risk of being disappointed on holiday. The technology finds exactly the travel package that best suits the preferences entered. The Eurowings Holidays AI travel advisor also takes, for example, hotel reviews into account, and immediately checks whether suitable adventure excursions or car hire offers are available.
Faster to the right destination with artificial intelligence
The AI travel advisor “Holly” has been developed by the Hamburg-based start-up Honeepot. “The technology used ensures that customer data is fully protected and never passed on,” emphasises Honeepot CEO Torsten Ostmeier.
Eurowings already sells around 1,000 package holidays per day at peak times via its rapidly growing online tour operator Eurowings Holidays. The Cologne-based company has set itself the goal of making Eurowings Holidays one of the ten largest tour operator brands in Germany over the next few years, particularly with the help of digital innovations. Germany's largest leisure airline is working closely with Karlheinz Kรถgel's HLX Group, which can look back on 35 years of experience in travel sales and is considered a pioneer of “dynamic packaging”, the dynamic combination of different travel services.
“Thanks to AI, airlines and hotels can break completely new ground and revolutionise the package tour market to a certain extent,” says HLX chief Kรถgel. The entrepreneur from Baden-Baden has been developing and expanding Eurowings Holidays together with Eurowings since 2019. In this constellation, Eurowings Holidays is now a technological pioneer and “is able to combine affordable flights and affordable hotels into attractive package holidays like hardly any other tourism company.”
