The UK arm of the European holiday giant TUI is to start using Ryanair as part of its dynamic package holiday business for the first time. This landmark deal will see the holiday firm sell more than a million packages using the low-fare-high-fees carrier’s flights. It's a move that will no doubt surprise a lot of people in the travel and aviation industries who wouldn't have thought these two entities were likely bedfellows. But, in recent times, Ryanair has been trying to forge a way forward with holiday companies and recently signed a deal with other holiday firms.
David Schelp, CEO Markets & Airlines, at TUI Group, said: “More hotels, more flight connections, more excursions, and activities while travelling and at home – we are creating even more choice for our guests. The agreement we have now reached will create more travel options for our guests than ever before. In the UK in particular, our guests will be able to choose from an even wider range of flights in future – and furthermore to a strong program with TUI Airline’s own flights.”
Ryanair’s Dara Brady said: “We are pleased to announce this partnership with TUI, which will enable TUI customers to now book Ryanair flights, seats, and bags as part of their holiday package with the guarantee that they will have full price transparency of Ryanair products, and that they will receive any information regarding their flight directly from Ryanair as well as having direct access to their booking through their myRyanair account."
It is unknown if TUI UK has taken on more customer service agents to cope with the expected increase in the number of complaints, however, a number of recently recruited cabin crew have expressed concern that their jobs are no longer secure.
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