First Canadian operator to receive the award
Air Canada Cargo was recognized for its digital transformation as a key pillar of its commercial strategy, including a customer-centric digital environment that provides valuable self-serve scheduling and booking tools. Air Canada Cargo has also moved customer accounts to a cloud-based system, reducing the need for paper air waybills.
"We are extremely honoured to be recognized by ATW as Cargo Operator of the Year for 2024. I thank the thousands of dedicated employees at Air Canada Cargo who work tirelessly to ensure the unique needs of all of our customers are met and that essential goods keep moving around the globe. We have continued to invest in technology that allows us to find efficiencies and provide our customers with the best service possible. As a true global combination carrier, we have been able to provide consistent capacity worldwide through the flexibility our freighter fleet and expansive passenger widebody network provides," said Mark Galardo, Executive Vice President, Revenue and Network Planning.
The ATW Airline Industry Achievement Awards are presented by Aviation Week Network's Air Transport World and recognize excellence across airline operations. They are selected by a panel of editors and analysts at ATW, Routes, Aviation Week and CAPA.
Air Canada Cargo is an award-winning provider of air cargo services. It is Canada's largest air cargo provider as measured by cargo capacity, with a presence in over 50 countries and self-handled hubs in Montreal, Toronto, Vancouver, Chicago, London, and Frankfurt. As the dedicated air freight division of Air Canada, Air Canada Cargo offers reliable air freight lift and connectivity across six continents using Air Canada's domestic and international passenger and freighter flights, and trucking services.