"We regret to inform that due to operational reasons, Go First flights scheduled till 19th May 2023 have been cancelled. We apologise for the inconvenience caused by the flight cancellations.A full refund will be issued to the original mode of payment shortly.We acknowledge the flight cancellations might have disrupted your travel plans and we are committed to providing all the assistance we can.As you are aware, the company has filed an application for immediate resolution and revival of operations. We will be able to resume bookings shortly.We thank you for your patience.Kindly contact our Customer Care Centre on 1800 2100 999 or write to us at feedback@flygofirst.com to let us know how we can help you."
The airline has a fleet of some 59 aircraft, of which 54 aircraft are Airbus A320 NEO aircraft, and 5 are Airbus A320 CEO models. Go First was incorporated on April 29, 2004, and commenced flight operations in November 2005 with its inaugural flight from Mumbai to Ahmedabad. The carrier had built up a good reputation for on-time performance, for 15 consecutive months between September 2018 and November 2019, and had the least flight cancellations for the fiscal year of 2021 and as of January 31, 2021. It has the second-highest load factor of 88.9% during fiscal 2020, with one of the lowest customer complaints in the industry in fiscal 2021 for the period up to January 31, 2021. It operated to 34 destinations – 27 domestic and 7 international. The airline’s network is spread across cities in India and abroad.
Go First filed for bankruptcy protection last week and blamed its demise firmly on Pratt and Whitney engine issues that saw 25 of its aircraft grounded. It has started legal proceedings against the manufacturer over various shortcomings, contract failures and issues.