“Our flight attendants have a unique opportunity to make a profound, lasting impact on the 200 million customers we serve every year,” said Jennifer Martin, Managing Director – IFS CX, Learning and Hiring. “We can’t wait to grow our team of highly skilled, safety-focused professionals who bring the Delta spirit to life on every flight.”
Interested candidates can apply starting today. If you have a passion for people, adventure, and creating memories, this is the opportunity for you! Note that candidates who previously applied but were not selected to advance must wait three months from the time of disqualification to reapply.
Applicants must have a high school degree or GED, the ability to work in the U.S., speak English fluently and be at least 21 years of age by the date of application submission. Prior to their training start date, all new-hire flight attendants must be fully vaccinated. Fully vaccinated is two weeks after the second dose of the Pfizer or Moderna vaccine or two weeks after one dose of the J&J vaccine.
Delta flights operate daily, overnight year-round; therefore, flight attendants must be flexible and willing to fly both international and domestic routes. With a global network spanning over 300 destinations, Delta is also seeking language of destination applicants who have fluency in English and one of the following languages: Danish, Dutch, French, Italian, Greek, German, Japanese, Korean, Portuguese, Spanish, Czech, Swedish and Hebrew.
The top priority for every Delta flight attendant is to ensure the safety and comfort of all customers while providing exceptional service. See the 2023 Hiring Process Guide for an overview of the flight attendant role, application steps and answers to some frequently asked questions.
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements. Supporting medical or religious documentation will be required where applicable.
Flight Attendant - -
What You Need to Know:
Since Delta Air Lines' flights operate day and night and all year-round, Flight Attendants must work flexible hours, including nights, weekends, holidays, and extended hours when needed.
Delta's compensation package is competitive and our benefits program includes health and insurance coverage, 401(k) with a company match, a profit-sharing program, and worldwide travel privileges.
Prior to beginning work in the Flight Attendant role, new hires must successfully complete six weeks of training located at our World Headquarters in Atlanta, GA. During this time, participants receive a training wage and some meals, as well as lodging for those who do not live within 2 hours from the training facility.
Once training is complete, Flight Attendants will report to their base to join their 25,000+ colleagues in In-Flight Service. Delta Flight Attendants operate out of 14 bases across the United States including Atlanta, Boston, Cincinnati, Detroit, Fort Lauderdale/Miami, Honolulu, Los Angeles, Orlando, Minneapolis, New York, Portland, Seattle, San Francisco, and Salt Lake City.
Key Responsibilities:
- Ensure the safety and comfort of our passengers while providing exceptional customer service, at an altitude of at least 8,000 feet
- Provide assistance lifting and stowing luggage into overhead bins and soliciting assistance when needed
- Demonstrate the use of safety and emergency equipment and ensure safety requirements are met
- Prepare, serve, and sell beverages (including alcohol) and meals (which may include beef, pork, seafood, peanuts, etc.)
- Answer questions and assist passengers when necessary, particularly those with special needs
- Actively seek to ensure the safety and comfort of customers when an aircraft experiences delays or hits turbulence
- Administer and coordinate emergency procedures or provide emergency care (e.g., performing CPR and basic first aid) when needed
- Respond to and provide clear and accurate directions (verbally or non-verbally) to passengers in the event of an emergency
- Make decisions to address issues keeping in line with Delta policies, procedures, and core values
- Work both independently and as part of a team to accomplish work tasks
- Meet deadlines and manage unexpected changes in a time-sensitive and stressful environment
- Practice safety conscious behaviors in all operational processes and procedures
WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)
- Eligibility to work in the U.S.
- Be at least 21 years of age at time of application
- Have a high school diploma or GED
- Ability to speak, read, write, and understand English fluently
- Ability to acquire and keep current a passport and travel documents to freely enter and exit places where Delta flies prior to training start
- Complete a pre-employment Department of Transportation (DOT) drug test, and comprehensive background check, including government-required fingerprint-based criminal history record check
- This is a physically demanding role that requires frequent standing, walking, bending, stooping, pushing, pulling, reaching, and lifting (i.e., pushing/pulling beverage or food carts and lifting and opening emergency aircraft doors)
- Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened
- Ability to open emergency exits and close aircraft doors weighing up to 60 pounds and use of a food/beverage cart requiring 32lbs of force when pushing or pulling
- Demonstrates that privacy is a priority when handling personal data
- Embraces a diverse set of people, thinking and styles
- Consistently makes safety and security, of self and others, the priority
- Ability to work flexible hours, including nights, weekends, holidays, and extended hours when needed
- Ability to work in a physically demanding role which requires frequent standing, walking, bending, stooping, pushing, pulling, reaching, and lifting (i.e., pushing/pulling beverage or food carts and lifting and opening emergency aircraft doors)
- Ability to retrieve and store items in the overhead bins which can be as high as 74" from the floor
- Willingness to accept assignment to any Flight Attendant base after graduation from training, as dictated by the needs of the operation
- Flexibility to relocate or commute (i.e. standby travel) to and from your assigned base location and able to fly both International and Domestic routes
- Must be willing to change and adapt to meet the demands of the job, including dealing with scheduling changes on short-notice
- Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.
