26 September, 2022

Qantas to improve vegetarian meal and snack options on domestic flights.....

Following a passenger backlash in recent weeks, the Australian carrier Qantas will up its game and provide vegetarian meals and snacks on all domestic services.

In the coming weeks, Qantas will carry vegetarian meals on all domestic flights under 3.5 hours. As an example, for evening meal service a zucchini and corn fritter could be carried onboard in addition to a Chicken and Leek pie. The airline also plans to reintroduce fresh fruit on board, which was paused during the pandemic and the airline says because of a lot of wastage. Qantas said it will now "monitor the take-up of these options and make any further adjustments to make sure we reflect customer preferences."

Qantas says it already offers a range of dietary meal options in all cabins on all International flights, domestic Business, and on domestic Economy cabins on flights more than 3.5 hours.

Qantas is the only domestic airline to offer complimentary food and beverages, baggage, and onboard WiFi on its domestic Boeing 737s and Airbus A330s, on all Economy fares.

Qantas Executive Manager of Product and Service, Phil Capps said:  “We’ve heard the message loud and clear about having vegetarian offerings on all of our flights and so we’re making that change as a priority.

We had to make a lot of alterations to our service during COVID and we’re still in the process of bringing things back and updating others. When we brought back complimentary beer and wine, we extended the times of day it was served by several hours and expanded it across all routes.

We’re in the middle of a broader menu refresh for our domestic network that will roll out from October, which includes new vegetarian options.

There’s a lot of work happening to get Qantas back to its best and that includes listening to the feedback from our customers as we keep investing in our product and service.”







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