Delta's dazzling Terminal C facility at New York’s LaGuardia Airport

Delta is celebrating its latest investment in New York as it prepares to open its new Terminal C at LaGuardia Airport to customers on June 4, a massive milestone in the $4 billion programme to transform and modernize one of the airline’s key hubs.

Delta CEO Ed Bastian, New York Gov. Kathy Hochul, the Port Authority of New York and New Jersey and other New York public officials celebrated the milestone by debuting a gleaming check-in, security and baggage claim facility and a new ten-gate Concourse E at an official ribbon-cutting ceremony on Wednesday 1st June.

“Today marks a new beginning for Delta customers and employees at our LaGuardia hub with the opening of this remarkable new terminal,” said Delta CEO Ed Bastian. “It’s been more than a decade since Delta committed to growing – and winning – in New York, and we’ve been unwavering in our efforts to become New York City’s No. 1 airline. It’s thanks to the 10,000 New York-based Delta people that we’ve been able to invest nearly $7 billion in New York airports since 2010, deliver the products and experiences our New York customers deserve, and become part of the fabric of the New York community that means so much to so many of us.”

Delta accelerated construction timelines during the pandemic to deliver this facility to New York customers even faster than anticipated. The airline will fully complete the entire four-concourse terminal by the end of 2024, almost two years earlier than originally planned.

Ultimately, Terminals C and D will consolidate into one state-of-the-art facility, spanning 1.3 million square feet and featuring 37 gates across four concourses. Delta continues to double down on its vision for the future of travel, building airports of the future that are comfortable, easy to navigate and part of an effortlessly connected journey, capable of absorbing and supporting new innovative experiences as technology evolves. Recently, Delta also revealed the completion of the first major phase of its $2.3B Sky Way at Los Angeles International Airport.

Terminal C is designed to deliver the efficiency and speed New York travellers often need, allowing them to navigate to and from their gates quickly and intuitively with the latest technologies such as hands-free bag drop, self-serve check-in and Digital ID screening capabilities.

Customers will have the option to check-in via a spacious, centralized lobby, complete with 36 full-service check-in counters and 49 self-service kiosks, or bypass it altogether and utilize the direct-to-security drop-off option to head directly to one of the 11 security checkpoints. Additionally, all five entry points offer baggage drop for easy bag check.

Digital art is another prominent design feature; with a massive digital art installation made of 34 lenticular panels, displayed overhead the security checkpoint, while a 238-foot digital backwall in the check-in lobby will feature TSA wait times, wayfinding in both English and Spanish as well as Sky Club volume and gate information.

Concourse E is the second of four new concourses to open, with ten new gates, nine of which will be operational on opening day, able to accommodate various narrowbody aircraft types as well as offer larger gate seating areas.

Longtime Delta partner OTG will bring to life a variety of restaurant options, including Bubby’s Diner, Chuko Ramen, Essex Burger, Poppy’s Bagel, and Starbucks. Airport retailer Stellar Partners collaborated with Delta to deliver specialty retail stores and news and gift outposts such as Beekman 1802, BuzzFeed News, Le Labo, MAC, Patricia Nash and True to New York.

In addition to a gleaming central headhouse and concourse, LGA will house the largest Delta Sky Club in the system, with architectural touches that evoke New York City from the turn of the 20th century, such as harlequin-patterned screens and rich warm metals. With seating for nearly 600 guests to relax and recharge over a sprawling 34,000 square feet (in its end state), the Club features a gourmet kitchen, premium bar, two food buffets and two hydration stations.

Curated artwork throughout reflects New York City’s dominance in the international art scene. Future additions to the Club include a year-round, all-weather Sky Deck, a second premium bar and a third hydration station.

Terminal C also offers a multi-sensory room, providing a calming, supportive environment for customers with sensory sensitivities and their families as they travel.

In support of Delta’s broader sustainability commitments, Terminal C will be LEED® Silver-certified with multiple sustainable elements incorporated throughout including:

LED lighting

Exterior glass that automatically tints based on the weather and time of day

Charging for electric ground support equipment

An ice-making plant that produces ice during off-hours to cool during the day, reducing power demand during peak periods

“In a word, the new Terminal C is magnificent – an architectural gem that dwarfs the facilities it replaces in size, style and functionality,” said Port Authority Executive Director Rick Cotton. “It represents 21st-century air travel that is world-class in every respect – which can now be said of the entire whole new LaGuardia airport, which six years ago was among the most reviled in the nation. I congratulate and thank Governor Hochul, the entire Delta team for their indefatigable efforts and the many employees of the Port Authority who collaborated to make this a reality. Today proves what our region can accomplish when we really put our collective will behind such an ambitious goal.”

Delta is LGA’s largest carrier, offering up to 255 daily flights to nearly 70 destinations this summer. The airline’s unique dual-hub position at LGA and JFK allows it to offer New York customers 465 total peak daily departures to more than 120 domestic and international destinations.

The second major phase of the Delta Sky Way at LGA is just one of several recent infrastructure milestones that Delta has unveiled as part of the airline’s decade-long, $12 billion investment to transform the travel experience on the ground and in the air.

Subject	Fact
Facility	Delta and the PANYNJ are jointly investing $4 billion at LGA that will consolidate Terminals C and D into a brand-new, state-of-the-art terminal facility. Spans 1.3 million square feet 36 full-service check-in counters 49 self-service kiosks 16 bag-drop counters including a bag drop option at every entry point. 11 security lanes opening day, with capacity to add up to five additional lanes in the future Nine lanes with fully automated technology 37 gates across four concourses (in its end state) Five spacious baggage claim carousels
Concourse E	Concourse E: The second of four, new concourses to open at the same time as the headhouse. Ten new gates (nine of them operational on June 4) that will be able to accommodate Delta’s full domestic fleet of narrowbody aircraft
Sky Club	Terminal C at LGA will be home to the newest and largest Delta Sky Club in the system (at end state), featuring architectural touches that evoke New York City at the turn of the 20th century, such as harlequin-patterned screens and rich warm metals. Curated artwork throughout the Club reflects New York City’s dominance in the international art scene. The Club will boast over 34,000 square feet (at end state) to relax and recharge, with seating for nearly 600 guests upon opening. The Club features a gourmet kitchen, premium bar, two food buffets and three beverage bars. A future addition to the Club will see the completion of a year-round Sky Deck featuring exceptional outdoor views.
Restaurants	In partnership with longtime partner OTG, Concourse E features a variety of premier restaurant options, including: Bubby’s Diner Chuko Ramen Eggy Weggy Essex Burger Poppy’s Bagel Starbucks Sunday Supper Trattoria
Retail	Airport retailer Stellar Partners collaborated with Delta to deliver specialty retail stores and news and gift outposts such as: Beekman 1802 Briggs & Riley BuzzFeed News Le Labo MAC Patricia Nash True to New York
Sustainable Facility	Terminal C will be LEED® Silver-certified with multiple sustainable elements incorporated throughout including: LED lighting Exterior glass that automatically tints based on the weather and time of day Charging for electric ground support equipment An ice-making plant that produces ice during off-hours to cool during the day, reducing power demand during peak periods
Art, Design & Digital Elements	A world-class art program in partnership with the Queens Museum, showcasing custom pieces from six local artists that share a compelling story of New York’s immigrant history, its people and the importance of the city’s diversity. Digital art; a massive digital art installation made of 34 lenticular panels is displayed overhead the security checkpoint while scenes from the five boroughs greet customers at the baggage claim vestibules. A 238-foot digital backwall in the check-in lobby will feature gate information in addition to TSA wait times and Sky Club volume Digital signage provides customers with clear and simple wayfinding that includes walk times between gates.
Multi-Sensory Room	Located through security is a multi-sensory room, providing a calming, supportive environment for customers with sensory sensitivities and their families as they travel.
Cargo DASH Office	Cargo customers can now drop off small parcels to the new DASH office, conveniently located on the check-in floor (floor three). Additionally, there are five DASH-designated parking spots on the mezzanine level, just a 90-second walk to the drop-off location, for same day DASH and DASH Critical shipments.
Network	Delta is LGA’s largest carrier, offering 255 daily flights to nearly 70 destinations this summer. With more than 465 total daily departures to over 120 domestic and international destinations between our LaGuardia Airport (LGA) and John F. Kennedy International Airport (JFK) hubs, Delta offers nonstop service to all of New York’s 40 most popular domestic markets

All photos from Delta Air Lines

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