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| Photo British Airways |
This morning, Monday 17th May 2021, British Airways flight BA492 from Heathrow to Gibraltar took off at 07:10am, the airline’s first flight to a ‘green list’ destination.
BA is operating a number of flights throughout the day to other destinations on the UK’s ‘green list’ including a flight to Lisbon, three flights to Faro in Portugal and one flight to Funchal on the island of Madeira.
This morning British Airways and Heathrow Airport Limited hosted a virtual conference from British Airways’ home at Terminal 5 with its CEOs, Sean Doyle and John Holland-Kaye. Doyle said: “Today, the first day of a return to international travel, is a special day for many people, because for so long now families have been separated, business has suffered, and we know that our customers haven’t been able to take the breaks abroad that they’ve wanted. After more than a year of limited flying, we’re pleased to be back in the skies – albeit with a very small number of flights.”
The airline says that customers travelling with the carrier can do so with peace of mind, as the airline has introduced a range of safety measures to make the travel experience simple and safe during and after the pandemic. Such things include a frictionless experience, trials of travel apps to upload documentation and a virtual queuing system, as well as the introduction of pre-flight food ordering for Euro traveller customers and delivery of menu items in the lounges to seats by QR code. Full details of the new safety measures in place are available on BA's website.
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| Photo British Airways |
The airline has just embarked on a multi-million-pound advertising campaign to encourage more people to fly with them. The campaign is said to be putting its people and its customers at the centre of the story about its return to the skies, although some have said the running involved and the total lack of covid protections employed during filming seems to offer a different narrative. BA says that over the coming months those flying with the airline will receive a special welcome back with personalised boarding announcements, cards and maybe even chocolates.
On May 17 in 2019, the airline operated hundreds of flights, compared to just 70 departures from London Airports that it plans to operate today, highlighting the devastating impact that the Covid-19 pandemic has had on the airline industry.
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