When planning travel, you want to easily book, change or cancel your plans with peace of mind. That’s why we’ve extended our change fee waiver for all tickets purchased through the end of the year. Beyond 2020, we’ve eliminated change fees permanently for tickets purchased for travel within the U.S., with the exception of Basic Economy. Know that we’re always evaluating our policies to deliver the flexibility and superior experience you expect.
An elevated standard of care
From the moment you arrive at the airport to when you reach your destination, you want to know every detail has been considered. To hear about all the ways Delta employees are keeping your surfaces clean, giving you more space and offering safer service, please take a look at this video.
A focus on cleanliness when passing through security
You can rest assured that your belongings will be cleaner and safer than ever before as they pass through security at select Delta hub airports in new antimicrobial bins that prevent the growth of bacteria and other microorganisms. In partnership with the Transportation Security Administration, Delta is rolling out bins at automated screening lanes in Atlanta, Minneapolis/St. Paul, Los Angeles, New York-LaGuardia and New York-JFK starting this week and will continue to evaluate opportunities for expansion to other airports.
Clean air on board and on the ground
With the holiday travel season quickly approaching, know that Delta continues to lead the industry in blocking the selection of middle seats and limiting the number of customers per flight through at least Jan. 6, 2021. We’ve put more than 100 measures in place to ensure a safe experience for you and our employees, so you can feel confident when you’re ready to fly.
Sincerely,
Ed Bastian, CEO