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| Photo Southwest |
Awards are based on a full year of Tripadvisor reviews. Award winners are known for consistently receiving great flyer feedback, placing them among travelers' favorites around the globe.
Southwest Airlines was recognized as:
Best Airline North America,
Best Airline United States,
Best Economy North America, and
Best Low Cost Airline North America
"Awards such as these highlight our passion, which is to connect People to what's important in their lives with low fares, world-renowned Hospitality, and Customer-friendly policies," said Ryan Green, Senior Vice President and Chief Marketing Officer at Southwest Airlines. "We thank each and every Customer for flying with us and their positive ratings, and we thank our Employees for continuing to put Heart into Southwest travel."
"Winners of the 2020 Travelers' Choice Awards should be proud of this distinguished recognition," said Kanika Soni, Chief Commercial Officer at Tripadvisor. "Although it's been a challenging year for travel and hospitality, we want to celebrate our partners' achievements. Award winners are beloved for their exceptional service and quality. Not only are these winners well deserving, they are also a great source of inspiration for travelers as the world begins to venture out again."
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