AirAsia India has opened up reservations for travel to 21 destinations across its network. as domestic travel across the country starts to resume.
All AirAsia aircraft are fitted with HEPA (High-Efficiency Particulate Arresters) filtration systems which are said to filter around 99.99% of dust particles and airborne contaminants such as viruses and bacteria, ensuring the highest possible quality of cabin air. The airline says these HEPA filters offer a performance level similar to those used in hospital operating theatres, although it does depend on how well they are maintained and changed to their overall effectiveness. AirAsia India will also be introducing regular disinfection procedures, with agents using cleaning, sanitizing and disinfecting products approved by the Public Health Authority and aircraft manufacturer to keep the interiors clean.
Sunil Bhaskaran, MD & CEO, AirAsia India said: “We are appreciative of the government working collaboratively with all stakeholders to define the new protocols to help open up domestic flying in a calibrated manner keeping the health and safety of passengers and the airline crew in focus. The new SOPs and guidelines will pave the way for ensuring and instilling a sense of confidence amongst passengers. The precautions taken and preparedness displayed by the airlines and airport operators cohesively will reinstate air travel as the safest and fastest mode of transportation. As an airline, with its pillars standing firmly on the foundation of ‘Being Guest Obsessed’ and ‘Safety Always’, we will continue to incorporate measures on these underlying principles in all facets of our business.”
AirAsia India passengers must use web check-in, complete their self -declaration form and download the Aarogya Setu app, before they arrive at the airport. They will need to arrive and report at the aport at least two hours before departure in order to complete the new enhanced health and safety processes prior to flying.
At the boarding gate, passengers will be handed a safety kit by AirAsia India, which consists of a Mask, Face Shield and Sanitiser, for use during the entire flight duration.
At the airport, there are floor markers at queuing areas including check-in counters, aerobridges and coach connecting from the terminal building to the respective AirAsia flight, to assist with social distancing regulations. AirAsia India will follow a reverse zone boarding process starting from the rear of the aircraft. Only 1 cabin baggage and 1 check-in baggage will be allowed per passenger during their travel.
The airline says there will be no meals served onboard in the interest of minimising touchpoints. The crew will be operating with adequate Personal Protective Equipment including masks, face shields, protective gowns and gloves and have been trained to assist with and manage medical situations in-flight.
After arrival passengers will still need to follow social distancing norms and wear their Personal Protective Equipment during disembarkation and while collecting their bags and exiting the terminal.
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