Thursday, 26 March 2020

More reductions to Air New Zealand's schedule

Air New Zealand is continuing to make capacity adjustments to selected services through to the end of June as a result of the continuing impact of coronavirus COVID-19 on customer demand and travel restrictions in many countries.

Service between Auckland and the following destinations are suspended:

Denpasar, Taipei, Narita (Tokyo), and Seoul until 30 June 2020.

Shanghai are suspended until 01 May 2020.

Hong Kong - some flights are cancelled - see here for more details of the latest cancellations. 

Singapore - some flights are cancelled - see here for more details of the latest cancellation. 

Australia -  a number of flights to various destinations have been cancelled - see here for more details of the latest cancellations. 



Buenos Aires - on hold from the end of March until 30 June 2020.

North America - some flights are cancelled - see here for more details of the latest cancellations.

Pacific Islands - some flights are cancelled - see here for more details of the latest cancellations.

The airline has also closed its London cabin crew base ahead of schedule because of the current crisis. The last flight for London based staff took place on 20 March,  the carrier had planned to close the cabin crew base with its withdrawal from the route in October 2020.

Air New Zealand General Manager Cabin Crew Leeanne Langridge says these are unprecedented times for the airline and the past few weeks have presented an unsettling period for many staff. "The increasing travel restrictions due to COVID-19 are having a significant impact on bookings and flight cancellations. While this is a tough decision, it's important we take action now to responsibly manage Air New Zealand through this difficult period to maintain a national airline that is fit for the future.

"Our London-based cabin crew have always gone above and beyond. They consistently provide exemplary service to our customers and we remain incredibly proud of the base. Our priority now is supporting our people and we'll be working closely with them and their union."


Like some other airlines,  to help with the latest social distancing advice the airline will try to allocate window seats first with the sear next to it free on its regional ATR or Q300 aircraft. For its jet's on domestic flights, they will try to keep the middle seat free - except for families travelling on the same booking.  


Advice from Air New Zealand's chief medical officer....



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