04 July, 2017

Air Namibia is Second Best Regional African Airline

According to Skytrax, Air Namibia is the second-best regional airline in Africa. 

The Skytrax World Airline Awards are very prestigious and highly regarded in the airline industry. They are often referred to as “the Oscars of the aviation industry,” and are a global benchmark of airline excellence. Travellers across the globe take part each year in the world's airline passenger satisfaction survey to decide the winners.

Air Namibia's general manager for commercial services, Xavier Masule, was ecstatic upon receiving the news.

“It is an honour to receive recognition from our clients via a world-renowned independent survey. This acknowledgement encourages us to do more by improving our operations. As Air Namibia, our main area of focus is to ensure that we meet and exceed our customers' expectations. This award is an indication that we are on the right track. Being the runner-up in this competition for regional airlines in Africa is great, but we won't rest until we are awarded the top spot” he noted.

Masule further thanked travellers for choosing Air Namibia as their carrier of choice.

“We would like to express our sincere gratitude to the travellers who participated in the survey, and encourage more travellers to fly with Air Namibia. We pledge to continue improving our service standards to ensure that clients get quality and value for their money.”

The Skytrax world airline awards are a global benchmark of airline excellence. The Skytrax survey and awards methodology is fully transparent, and the processes remain 100% independent with no payment by any airline or other outside organisation for any aspect of the customer survey or awards presentation event. The world's best regional airline award is most important, reflecting global quality distinction for airlines. Regional airlines are defined as full-service carriers which primarily operate domestic, regional and/or international flights up to approximately 6 hours non-stop.