Star Alliance member Lufthansa Group brings in biometrics

Frankfurt and Munich Airport Collaborate to Enhance the Travel Experience
 
Lufthansa and SWISS Miles & More Members First to Receive Enrolment Capability

Star Alliance, the world’s largest airline alliance, has completed development of an interoperable biometric identity and identification platform that will significantly improve the travel experience for frequent flyer programme customers of Star Alliance member airlines.

The Star Alliance Biometrics platform advances the vision of Star Alliance member airlines of delivering a seamless customer journey, while strengthening loyalty value proposition within its travel ecosystem.

Lufthansa Group (LHG) airlines, Lufthansa (a founding member of Star Alliance) and SWISS will be the first to use Star Alliance Biometrics for selected flights starting in November. Specific infrastructure is being installed at hub airports Frankfurt and Munich, reaping operational benefits at both locations.

The Star Alliance Lounge Los Angeles received the accolade as North America's Leading Airport Lounge in this year’s World Travel Awards.

The Star Alliance Lounge Los  Angeles received the accolade as North America's Leading Airport Lounge in this year’s World Travel Awards. 

Photo Star Alliance/Google

The annual distinction is based on a worldwide poll of qualified executives working within travel and tourism and the consumer travel buyer. 

Recognition of the Star Alliance branded lounge at Los Angeles’ Tom Bradley  International Terminal is becoming a regular occurrence, with the Air New  Zealand operated facility having won continuous awards as World’s Best  Airline Alliance Lounge as well. 

World’s airline alliances join together to call on international governments to act quickly to adopt testing protocols and digital health pass technology to reopen borders

World’s airline alliances join together to call on international governments to act quickly to adopt testing protocols 

and digital health pass technology to reopen borders

 

The three global airline alliances, oneworld, SkyTeam and Star Alliance, are in full support of the International Civil Aviation Organization’s (ICAO) second-phase Council on Aviation Recovery Task Force (CART) report released on 10 November. Together, they urge governments to implement the report guidelines for passenger testing protocols, as well as the adoption of digital health pass technology, so air travel may safely resume.

Government-imposed travel and entry restrictions continue to significantly impact global travel demand. Meanwhile, COVID-19 testing has emerged as an important part of an end-to-end solution to enable the safe restart of international travel by potentially reducing the reliance on the blunt instrument of blanket quarantines.

 

“We welcome the publication of the updated CART report which, among other things, calls for the serious consideration of screening and testing as a means for easing travel and border restrictions, and reviving the travel and tourism industry and the global economy,” said Star Alliance CEO Jeffrey Goh. “A robust protocol for testing will also provide further evidence to demonstrate that air travel is not a material cause for infections and will pave the way for a framework of trust to be established between countries.”

 

Making travel more rewarding..... Star Alliance.

Five airlines created Star Alliance as the first global aviation alliance back in 1997. And, its still there, still dedicated to innovation and excellent customer service, with a track record of success. Today, Star Alliance has 26 member airlines, each with its own distinctive culture and style of service. Alliance members come together to offer smooth connections across a vast global network. A project company based in Frankfurt, Germany, coordinates Star Alliance activities. These include co-locations at airports, infrastructure, communication initiatives and other services to improve your travel experience.

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Star Alliance and NEC Corporation Sign Partnership Agreement to Enhance Passenger Experience through Biometric Data Recognition Technology

Star Alliance, the world’s largest airline alliance, and NEC Corporation, global leader in IT, network and biometric technologies, signed a partnership agreement to develop a biometric data-based identification platform that will significantly improve the travel experience for frequent flyer programme customers of Star Alliance member airlines. 

The interoperable platform advances the Star Alliance and NEC strategic vision of delivering a seamless customer journey while strengthening loyalty value proposition within the travel ecosystem.

Once implemented, Star Alliance customers who opt-in to biometrics will have a seamless and handsfree passenger experience, allowing them to pass through curb-to-gate touchpoints within airports, such as check-in kiosks, bag-drop, lounges, and boarding gates, which traditionally require both a passport and boarding pass, by using a secure identity management solution featuring facial recognition technology.

Star Alliance Named Best Airline Alliance at Skytrax World Airline Awards for 4th Consecutive Year

Star Alliance Los Angeles Lounge

Retains Best Alliance Lounge Award 

15 Member Carriers Claim a Total of 46 Awards

For the fourth year running, Star Alliance has claimed the Best Airline Alliance title at the Skytrax World Airline Awards, with the Alliance's prestigious Los Angeles Lounge retaining the Best Airline Alliance Lounge Award for the fifth year in a row.

Upon accepting the honour at the 53rd Paris Air Show, Star Alliance CEO Jeffrey Goh, said: "This award would not have been possible without the trust and loyalty of the many hundreds of millions of customers that fly the Star Alliance network each year. To them, I take this opportunity to express our thanks. It is their confidence in what we have to offer that has made us the World's Best Airline Alliance for the fourth consecutive year and an affirmation of our efforts and innovation to further improve their journey."