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Photo by Alexander Schimmeck on Unsplash |
Inmarsat has published a new whitepaper that unpacks the new priorities and expectations of airline passengers, including the need for greater personalisation.
Titled ‘Breaking New Ground in Passenger Experience’, the insightful report is now available to download and examines opportunities that may have been overlooked by airlines wanting to customise their onboard experience, while also reaping the rewards of passenger loyalty and return on investment (ROI).
William Huot-Marchand, Inmarsat Aviation’s Senior Vice President of Inflight Connectivity, said: “By its very nature, aviation has always been a fast-moving industry. However, the pace of change has been unprecedented since the pandemic and its imperitive that airlines keep pace.
“Passengers returning to travel today have new behaviours, new priorities and new expectations for their journeys, many of which revolve around connectivity. Our new whitepaper not only explores these emerging trends, but also highlights the drivers of change in the onboard experience that has led Inmarsat to develop OneFi, our innovative new passenger experience platform. “
So, what are these new trends? What opportunities do they present for airlines? And how will OneFi ensure value for passengers? Key findings from the report include:
Inmarsat’s Breaking New Ground in Passenger Experience whitepaper can be downloaded here.
How Luxury Travel is Becoming More Sustainable
The new trend is more about having an exclusive experience, including the local cuisine, community, culture and customization of a travel location.
Taking part in this type of luxury travel itinerary can help reduce their carbon footprint and offer a unique experience they'll remember for a lifetime.
Shifting from a copious luxury travel style where "luxury" is more about paying for expensive items is timely, considering the adverse effects the climate crisis is having on the planet.
Flying different types of foods or other luxury items to a resort contributes to polluting the environment and breaking down the precious ozone layer. One of the most significant sources of carbon emissions related to the luxury travel industry is the transportation of food, furnishings and other extravagant items from one destination to another.
Staying in a luxury hotel where toiletries and bottled water are dispensed via plastic containers doesn't help the environment either if they end up in the ocean or are sent to a landfill. Replacing these single-use containers with handmade soaps or reusable ceramic jars has become a reality in some destinations.
Going on a dream vacation where money is no object has been reframed by many wealthy travellers. Adding sustainability into the mix is all about exclusivity and obtaining a high-end experience incorporated with protection for the environment.
Time to rest..... |
It’s been 25 years since the Kyoto Protocol was signed. Since that historic event, awareness of and scientific data on climate change have increased significantly.
The COVID-19 pandemic has a heightened focus on environmental damage. Many travellers have started to make plans that incorporate sustainability along with enriching adventures and experiences.
This shift towards taking longer trips where they can enjoy the local culture, community and geography is a win-win situation for the environment and these travellers.
Reconnecting with nature and the earth can be done by taking part in a secluded getaway to an isolated location where hotels have prioritized a solid commitment to social and environmental sustainability. These types of accommodations not only offer appealing surroundings and exclusivity but are making a commitment to sustainability.
Several examples show how travel providers are combining both luxury and sustainability. Doing so can also help their bottom line when making a significant financial investment, which is another benefit of shifting towards greener operations.
The Caribbean island of Aruba is an excellent example -- beautiful white-sand beaches and all-inclusive resorts offer a fantastic way to spend time relaxing.
Fitted with over 600 energy-saving solar panels, the Bucuti & Tara Beach Resort has achieved carbon neutrality due to its specialized laundry system and the measures taken to provide green energy to each room.
Consumers, jobs and innovation are at the heart of the government’s new strategy for building the aviation sector of tomorrow.
Launched by Aviation Minister Robert Courts during a visit to Heathrow Airport, Flightpath to the future aims to rebuild consumer confidence, build back sustainably from the pandemic, support jobs across the country and build a skilled and diverse workforce that’s fit for the future.
The delivery of the new 10-point plan will be supported by an all-new Aviation Council made up of airlines, airports and wider representatives from the aviation sector, as well as ministers and officials from both the UK government and devolved administrations.
The council will work to use the lessons learned from the pandemic to support recovery and make air travel better for passengers and better for the planet.
As outlined in the strategy, the government will launch a new aviation passenger charter later this year, a one-stop guide for consumers informing them of their rights and what they can reasonably expect of the aviation industry when flying.
The charter will be developed in partnership with industry and consumer groups to help rebuild consumer confidence in air travel following the pandemic.
Aviation Minister Robert Courts said: "The pandemic posed an existential threat to the aviation sector. Now recovery has started, we have a chance to build back better than ever before.
Through this new strategy, I’m setting out 10 priorities to ensure we build an industry that’s not only fit for the future but one that’s world-leading.
By working closely with the sector to focus on sustainable growth, powered by the latest innovations, we can ensure aviation creates jobs and opportunities across all 4 nations of the UK."
The past few months have been challenging for the sector as it returns to business as usual with a massive recruitment drive now underway to meet demand. As set out in ‘Flightpath to the future’, the government will work closely with industry and consumer groups to help the sector to provide the best service possible for consumers.
Airport Operators Association Chief Executive, Karen Dee, said: "Airports provide the vital aviation links businesses across the UK need to trade within the UK and abroad. Post-pandemic, it is vital government and airports work together to rebuild and grow those links to support jobs and create new economic opportunities across all regions of the UK.
Airports look forward to working through the new Aviation Council with government ensure effective delivery of our shared ambitions to support levelling-up while also enabling people to take well-earned breaks abroad and reconnect with family and friends in other countries."
With the sector on the cusp of a green flying revolution, the government will work with it to develop the right skills and workforce to accommodate new technologies from drones, flying taxis and electric planes.
Richard Moriarty, Chief Executive of the UK Civil Aviation Authority, said: "As aviation recovers, we share the government’s ambitions for the sector to build back to become cleaner, greener, more innovative and to continue prioritising safety and delivering for its consumers.
The established and emerging aviation and aerospace sectors and their stakeholders will need to work together to deliver this and I’m looking forward to the Civil Aviation Authority being part of that collective effort."
The plans form a key part of the government’s levelling-up agenda, focusing on attracting and retaining the skills the sector needs as it recovers, unleashing the potential of the next generation and supporting a diverse workforce across the 4 nations of the UK that is fit for the future.
Ian Wilson, CEO DHL Express UK, said: "Air freight accounts for 40% of UK imports and exports and is vital for the UK economy, enabling international trade and supporting UK businesses.
As we look to the future, aviation will continue to play an important role in delivering on the UK’s freight ambitions, particularly when it comes to decarbonisation of the supply chain.
As a global business, DHL Express is making significant investments in zero and low emission innovations such as sustainable aviation fuel and electric cargo planes and we look forward to working alongside the government as the UK becomes a leading market for these clean technologies."
The plans set out today (26 May 2022) will also deliver benefits for communities across the whole country through new jobs and better connectivity by becoming one of the first countries in the world to routinely use new aircraft to provide new and improved low carbon transport for goods, people and trade.
We can also benefit from new regulatory freedoms outside the EU, for example, to support further growth of general aviation.
The government will also later this year publish its jet zero strategy and set out its vision for how the aviation sector can reach net zero by 2050.
UK ingenuity is already developing zero-emission aircraft and sustainable aviation fuels and combined with improvements to airport and airspace efficiency, we will deliver net-zero flying for everyone.
Today’s publication follows the Transport Secretary’s historic challenge to the industry to deliver the first-ever net-zero transatlantic flight by the end of 2023, powered purely by sustainable aviation fuel (SAF) – made from waste products, including household cooking oil and black bin rubbish.
Announced earlier this month, the pioneering test flight will be supported by up to £1 million of competition funding and will increase understanding of commercial flights powered by these fuels.
This strategic framework highlights the government’s continued commitment to the sustainable growth of the aviation sector, recognising the vital importance of aviation to the UK. From supporting economic growth, to creating jobs across the UK, aviation adds huge value to our nation.
Report here... Flightpath to the future (publishing.service.gov.uk)
It also has an essential role to play in the personal value it provides to individuals and businesses, providing connections all around the world.
The aviation sector has faced unprecedented challenges during the COVID-19 pandemic and recovery is an essential part of our plan for the future.
In March, the UK became the first major economy in the world to remove all COVID-19 related travel measures and restrictions for all passengers entering the UK. This is a really important milestone and marks a turning point for aviation in our journey back to pre-pandemic normality.
The publication of ‘Flightpath to the future’ recognises the importance of looking ahead for aviation. It takes into account the importance of supporting sector recovery, whilst also recognising the range of opportunities and challenges facing aviation over the medium term.
From making the most of Brexit and trade opportunities, to embracing new technologies and decarbonising the sector, the next 10 years will play a defining role in the future of UK aviation.
‘Flightpath to the future’ sets out the government’s key priorities, including a 10-point plan for delivery. The 10-point plan focuses on how we can achieve our ambition of creating a modern, innovative and efficient sector that is fit for the future.
The government is committed to working closely with the aviation sector to build back better and greener than ever before, with an ambition of retaining our position as one of the strongest aviation sectors in the world.
An essential aspect of this will be close engagement between the government and the sector, building on positive engagement that has been fundamental during the pandemic.
Alongside publishing ‘Flightpath to the future’, the government is therefore also launching an Aviation Council, focused on supporting the implementation of the commitments established through this strategic framework.
The council will be jointly chaired by the Minister for Aviation and an industry representative, and will include representatives from across the whole sector, a range of government departments and the devolved administrations.
Enhancing global impact for sustainable recovery
1. Recover, learn lessons from the pandemic and sustainably grow the sector.
2. Enhance the UK’s global aviation impact and leadership.
3. Support growth in airport capacity where it is justified, ensuring that capacity is used in a way that delivers for the UK.
Embracing innovation for a sustainable future
4. Put the sector on course to achieve jet zero by 2050.
5. Capture the potential of new technology and its uses.
Realising benefits for the UK
6. Unlock local benefits and level up.
7. Unleash the potential of the next generation of aviation professionals.
8. Make the UK the best place in the world for general aviation.
Delivering for users
9. Improve the consumer experience.
10. Retain our world-leading record on security and safety with a world-leading regulator.
Implementing the 10-point plan will play an important role in meeting government and sector ambitions for the future of aviation. The government recognises that the sector is currently in the early stages of recovery and there are a number of challenges ahead.
We will work hand in hand with the whole aviation sector to implement the commitments set out in ‘Flightpath to the future’ and ensure a bright future for UK aviation.
We have a real opportunity to not only see passenger demand return and the sector to flourish again but also to modernise and create a greener, more sustainable sector for the future. A sector that leads the way internationally on key issues, be that learning lessons from the pandemic, delivering jet zero or embracing the opportunities presented by aviation innovation.
The UK will continue to have one of the strongest aviation sectors internationally, including always putting consumers first and having the safest and most secure sector in the world.
Flightpath to the future (publishing.service.gov.uk)
The book to bill ratios across industry OEMs have been improving across segments for the OEMs, including, light jets as well while fleet utilization across the board continues to soar, thereby, bolstering MRO activity and service revenues for the industry.
However, the industry faces modest headwinds in form of continued challenges from the COVID-19 pandemic and the Russia-Ukraine war marked by supply chain disruptions & bottlenecks, shortage of semi-conductors and rising material costs, especially for typical aerospace materials like Aluminum & Titanium, have been troubling OEMs while surging demand & fleet utilization have been putting strain on the industry value chain for replacement parts. Surging crude oil prices globally, too, are likely to impact profitability across operators.
The Aviation industry also continues to make steady progress towards the development of a range of sustainable technologies geared towards de-carbonization over the long term with focus on increasing the usage of sustainable aviation fuels (SAFs) over the near term along with other mechanisms, like carbon offsets under CORSIA, while taking steady steps towards the transition to electric and hydrogen-based propulsion systems over the long term.
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Browse in-depth TOC on "Urban Air Mobility Market"
202 - Pages
126 – Tables
37 – Figures
Global Urban Air Mobility Market Overview
With the number of on-road passenger vehicles increasing every year, traffic congestion problems are growing, especially at certain peak hours, the increasing amount of traffic on the roads significantly increased the commuter's time to travel by roads. The existing road systems in most countries are unable to handle the peak-hour loads, that too without forcing the commuters to wait in line. This is not only wasting the time of citizens and challenging the governments. In addition, growing on-road passenger vehicle volumes, which help in burning fossil fuels, are polluting the environment considerably. With traffic congestion and urban road mobility posing a great challenge, government and technology companies, are starting to look at UAM as a viable option for passenger and other cargo transport.
As the UAM is a safe and efficient air transportation system where the passenger-carrying air taxis are operating above populated areas, there is a significant time-saving. Political, economic, social, technological, and legal factors are the main challenges that all countries adopting urban air mobility need to be resolved. UAM operations are economically scaled to meet high-demand operations with minimal fixed costs. There are significant investments from research institutes, industries, academia, and governments. The main work of urban air mobility is to facilitate intracity transportation to reduce the strain on existing urban mobility solutions.
Currently, with the limited availability of high-powered, lightweight lithium-ion batteries and the infrastructure required for the setting up of charging points for these batteries, many autonomous aircraft manufacturers are still in the research & development phase, leaving only a handful of players to deploy their autonomous aircraft for intracity transportation. Lilium (Germany) company has developed the Lilium Jet, an electric vertical take-off and landing jet with a cruising speed of 300 km per hour and a range of 300 km. The company plans to deploy this jet for intracity transportation initially, and intercity transportation shortly. Other aircraft players like Pipistrel, Bell, Hyundai Motors, Volocopter, and EHang are planning to further develop autonomous aircraft for intracity transportation.
Component sourcing: it’s more than
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Sourcing and delivering component parts for aircraft takes skill and organisation. Aircraft maintenance engineers know only too well how time-consuming it can be to find the right part, in the right place, at the right time while dealing with the complexities of managing numerous parts providers.
While having access to a basic fly-away kit onboard is important, appointing a component supply specialist has long been the most sensible option for cost-effectively managing and storing inventory and organising repairs efficiently.
Here, Jim Scott, founder of component solution specialists Artemis Aerospace, explains what to look out for in your component supplies company and how aircraft maintenance engineers can avoid unnecessary delays and frustrations.
Time is critical Commercial airline flight schedules have little room for flexibility - delays and cancellations cause frustration for passengers and affect airline revenue. Whether you have a critical deadline or an AOG, finding a solution fast is essential to avoiding the cost implications that come with an aircraft that is out of action.
A component supply company that offers global knowledge and proactively finds solutions is therefore essential. While many providers of component parts will stock inventory and are happy to arrange delivery, if parts aren’t available and the supplier is unable or unwilling to help, then it can be frustrating and time-consuming tracking parts down.
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