Billy Bishop Airport ranked one of the top airports in North America by Airports Council International (ACI) for third consecutive year

Earlier this week, Billy Bishop Toronto City Airport was named one of the best Airports in North America for the third consecutive year in the Airports Council International's (ACI) 2017 Airport Service Quality Awards. Billy Bishop Airport tied for second place for Best Airport in North America (over 2 million passengers per year).

The 2017 ACI Awards are based on the passenger-driven results of ACI's Airport Service Quality Survey, which saw more than 600,000 in-depth passenger surveys conducted at more than 300 airports across 85 countries worldwide. The survey methodology is predicated on at least 1,200 surveys being conducted at each airport by ACI over the course of a year. The survey gathers information relating to passenger satisfaction across a number of key performance indicators for airport service including airport access, check-in, security screening, courtesy of staff and comfort of waiting areas. Billy Bishop Airport participated in the Airport Service Quality Survey – considered to be the world's benchmark measure of airport excellence – for the first time in 2015 when it received a third place ranking as one of the top North American airports.