Wednesday, 13 October 2021

American Airlines and Jetblue's northeast alliance continues to enhance passenger benefits.


Starting today, members of American Airlines AAdvantage and JetBlue’s TrueBlue Mosaic members will receive their elite benefits, including priority check-in, priority baggage, priority security, and priority boarding when travelling on either airline.

And in November, as AAdvantage members plan their holiday travel, they will be able to redeem miles to book flights on JetBlue online at aa.com or by calling Reservations. AAdvantage is the only loyalty program that allows earning opportunities when flying across three U.S. carriers — American, JetBlue and Alaska Airlines.

“The Northeast Alliance (NEA) is moving ahead, implementing more consumer benefits that demonstrate our appreciation for our most loyal customers,” said Alison Taylor, American’s Chief Customer Officer. “Additional benefits such as preferred seats will be delivered in the coming months as our partnership with JetBlue continues to make good on our promise to provide more choices to travelers in the Northeast.”

Starting today, AAdvantage elite members will also receive up to two free checked bags when travelling on JetBlue with check-in at JetBlue kiosks, ticket counters or via the JetBlue mobile app. TrueBlue Mosaic members will receive up to two free checked bags when travelling on American with check-in at the ticket counter and, soon, through all check-in channels.

Starting today, AAdvantage® and TrueBlue Mosaic members will receive their elite benefits including priority check-in, priority baggage, priority security and priority boarding when traveling on both airlines.
In November, AAdvantage members will be able to redeem miles to book flights on JetBlue.
Preferred seats will be implemented in the coming months.

The loyalty benefits are part of the NEA, a strategic partnership between both airlines formed in 2020 to offer more choices, more routes and an enhanced travel experience for customers across American and JetBlue’s complimentary domestic and international networks.

“We’re always looking for ways to make our customer experience consistently more seamless and enjoyable, which is why we’re extending some of our most loyal customers’ favorite perks to the experience when they travel on flights operated by our partner American,” said Don Uselmann, JetBlue’s Vice President of Loyalty and Personalization. “And with even more benefits coming online in the months ahead, we’re continuing to bring more value and versatility to both our Mosaic members and our TrueBlue flyers, further enhancing the overall TrueBlue program.”

Today, JetBlue also informed customers about receiving their elite benefits while traveling on American. More details can be found on JetBlue.com.

Since January, the NEA has brought more service to customers in New York and Boston, including 58 new routes, increased frequencies on more than 130 routes and codesharing on 175 routes. The alliance is connecting the Northeast to almost 150 worldwide destinations, including 10 new international routes on American. These routes, made possible by the Northeast Alliance, include new services from New York John F. Kennedy International Airport (JFK) to Tel Aviv, Israel (TLV), which launched in May; Athens, Greece (ATH), which launched in June; and Delhi, India (DEL), which will launch Oct. 31, 2021.

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