Wednesday, 21 July 2021

British Airways puts a map on its site.

British Airways has introduced a new tool to its site that allows customers to check the travel restrictions and entry requirements of any destination the airline flies to.   

The new page is in partnership with global tech company Sherpa, which has developed an online tool that provides travellers with the latest travel rules for inbound and outbound destinations. This tool brings together the latest information for over 100 countries, providing thousands of sources, and using millions of data points to stay up to date. The map, that the airline plans to further integrate into ba.com, will also help customers understand what is needed for their return to the UK.

Visitors to the page will be able to explore the globe to see what travel restrictions each country has in place before booking a trip, searching visually by traffic light colour or by typing in their choice of destination. There is also a tab which allows customers to indicate whether or not they are vaccinated, which will adjust the results.

Jack Smith, British Airways’ Head of Digital said: “We know that travel in this new Covid era can feel overwhelming for our customers, and our job is to make their lives as straightforward as possible. This new tool, which has been tried and is trusted by our joint business partner, American Airlines, will help people navigate the differing entry requirements, to allow for a smooth booking and travel experience.”

On announcing the partnership, Max Tremaine, CEO Sherpa said, “Supporting the return to travel, we’re honoured to be working with the team at British Airways. Together, we are providing their customers with the information they need to make informed booking decisions and travel confidently again.”

British Airways’ existing online Covid hub includes information on flexible bookings, testing, how to use a voucher and what the British Airways flying experience looks like for those that haven’t travelled for some time.






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