The budget carrier Ryanair has confirmed that customers will not be refunded for flights in November after the UK government has put in a ban on all but essential travel.
The airlines bombastic boss Michael O'Leary said if a flight was operating, passengers who cancel would not get a single penny in refunds, they could, however, change to a later date. Whilst the airline claims there isn't a charge for the change, many passengers who have tried to change departure dates have taken to social media to vent frustrations at being charged higher prices.
The low-fare-high-fee airline advised that only 17.1 million people flew on its planes in the six months to September this year, compared with 85.7 million for the same period last year.
The carrier reported a €196.5million that's around £174 million loss compared to €1.15billion profit last year.
O'Leary claims the airline has caught up with a massive refunds backlog, saying "We have refunded every single customer who has requested a refund… from March, April, May, June and July.
Every customer who has requested a cash refund from Ryanair has now received it.
Even if you apply for a refund today you'll receive now in the next three to four days."
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