Saturday, 28 September 2019

Delta accused or dirty tricks over LATAM purchase

Many in the US aviation industry have accused the US mega-carrier of dirty tricks following the recent announcement of 20% buyout of LATAM Airlines and demanding it cut ties with American Airlines.

In a recently press release issued by Delta, it stated it knew of LATAM passengers who had purchased tickets under their former partnership with American were being denied travel.  It said it would now accommodate those passengers and would allow routing changes to get those passengers to their final destination. 

Yet,  American isn't cancelling those tickets, "American is not aware of any customers of American or LATAM who are being denied travel. We are accepting customers and baggage of ticketed LATAM customers who are scheduled to fly on American, and LATAM continues to accept our customers per our current agreements that are still intact."

There are currently no changes to LATAM or American frequent flyer agreements or reciprocal club access for eligible customers. "Over the next few months, as we wind down our agreements with LATAM that are still intact today, American will work with LATAM to ensure all of our customers are taken care of. American has suspended new codeshare bookings only. American remains the largest U.S. carrier to both Latin and South America and we look forward to competing and growing in this region of the world."

As a condition of the $1.9 billion investment from Delta was LATAM's resignation from the Oneworld alliance, which came as a quite a shock to the alliance. LATAM only advised them on the same day Delta announced it was buying 20% of the Latin American carrier. "We are disappointed, but we respect their decision. They have been a valued long-term member of the alliance, and we wish them well." onewold said in a statement. 


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