Thursday, 18 July 2019

A disruptive passenger faces a £85,000 bill

A disruptive woman who was, according to UK budget holiday carrier, Jet2, responsible for Dalaman bound flight to divert back to London Stansted on 22nd June has been handed a bill of £85,000.

The 25-year-old woman from Maidenhead in Berkshire was arrested on suspicion of common assault, criminal damage and endangering an aircraft by police at the airport. The airline reports that during the flight the woman had attempted to open the aircraft doors, became aggressive and abusive to other passengers and staff and was so out of control she had to be restrained by cabin crew and passengers. 

Steve Heapy, chief executive of Jet2, said her behaviour had been "one of the most serious cases" the airline had experienced. She has now been banned for life for flying with them and billed for £85,000.

Heapy said: "She must now face up to the consequences of her actions, and we will vigorously pursue to recover the costs that we incurred as a result of this divert, as we do with all disruptive passengers."

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