Air101: IT failure causing check-in delays at Manchester Airport

22 June, 2019

IT failure causing check-in delays at Manchester Airport

A major IT failure is causing delays and frustrations for passengers at the UK's Manchester Airport, with some travellers complaining that had been waiting to check-in for more than three hours, and long queues have built up.

The IT meltdown is affecting passengers in all three of the airport's terminals and causing headaches for staff and airlines as some are resorting to checking passengers in manually.

The airport said, "We are investigating an IT issue that is currently affecting check-in and our teams are working hard to rectify the problem. We apologise to passengers for any inconvenience caused and will provide an update as soon as possible."

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Jason Shaw

Editor in Chief. Jason's many years within the media and aviation industries have seen him working for airlines, tour operators, travel agents, radio stations, magazines and media consultancy operations. He loves to travel, often more for the journey than arriving at the destination. Strolling along a beach at dusk, red wine, reading and cheesecake are some of his favourite things.

Meet the team

Jason Shaw.

Jason Shaw's love of the aviation industry started at a young age when he used to watch the whirlybirds of Bristow Helicopters coming and going from the garden of his Surrey childhood home. Since those days he's worked in a number of key areas within the aviation industry from airlines, travel agents, holiday companies and product selection to reporting on it for local radio and making video travel brochures.

Jason is also an experienced broadcaster, having presented on radio, television, corporate videos and video travel brochures.

He's an avid reader and has also written a number of books, articles, features and reports.

Jason loves to travel, eat cheesecake and his favourite destinations include Port Douglas, Singapore and Copenhagen.

Joshua Jordan.

Josh loves to travel and has a passionate interest in the airline industry. He's worked in both travel and the media for a number of years. His voice can often be heard on Internet-based radio stations as well and the odd commercial! The destination he calls his favourite is - New York.

Adam Shaw

Adam is the youngest member of the team, no relation to Jason and like the rest of the team, he has a keen interest in airlines, aircraft and aviation. His favourite destination is Prague and has just started taking flying lessons.

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22 June, 2019

IT failure causing check-in delays at Manchester Airport

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