Wednesday, 13 March 2019

Norwegian to bill Boeing for costs inqured over the grounding of the 737 Max aircraft

The boss of the low-cost airline Norwegian says he will bill Boeing for the extra costs the airline has to pay following the grounding of the manufactures 737 Max 8 aircraft.

Bjørn Kjos issues a video message today in which he confirms that he will send the bill covering for all the grounded 737 max aircraft to Boeing.  He also said that the firms "first priority is to look after our customers in the best possible way. Our colleagues in Norwegian are working tirelessly to find solutions for passengers who have been affected."

Also as a direct result of the grounding of the Max 8's, Norwegian would temporarily deploy a Boeing 787-9 Dreamliner to operate US flights from Dublin Airport to support affected customers.

Norwegian is continuing to minimise inconvenience caused by the temporary grounding of the Boeing 737 MAX by providing customers with SMS and web updates and care and assistance while re-routing passengers within its network.

Customers booked on affected transatlantic routes to and from Ireland serviced by the 737 MAX will be rebooked onto flights using the 787-9 Dreamliner. The 787 Dreamliner, registered G-CKWF with Charles Lindbergh on the aircraft tail, will operate the Dublin-New York Stewart (SWF) route daily.

The first flight will be operated today on flight D81763 from Dublin Airport to New York Stewart International Airport (SWF) at 15:20 local time. Arrangements are being made to accommodate passengers booked to travel from Dublin to Stewart and Providence on the new Dreamliner service with plans to bus passengers to Providence upon arrival in New York.

Norwegian will position the 787-9 Dreamliner aircraft and crew from London Gatwick to Dublin.  This aircraft is configured with a Premium cabin offering 56 seats and 282 seats in economy.