Thursday, 28 June 2018

Air Canada offers preferential treatment to families with young children

Photo Air Canada
Air Canada is giving preferential treatment to passengers with young children, including dedicated check-in counters at major hubs, complimentary seat selection for proximity seating, and a range of other services designed to meet the needs of travelling families.

Anyone flying Air Canada, Air Canada Rouge or Air Canada Express with young children will be able to take advantage of the special treatment, at the expense of the rest of the passengers.  


 "Summer is the time of family travel and Air Canada is pleased to offer special new services to make each trip easy and memorable for customers with young children. With Air Canada Family Summer Travel Services, we are introducing airport and onboard programs that will simplify all aspects of the travel experience for families during their summer holiday travels. Parents will be able to enjoy peace of mind so they can share in their children's delight in the magic of flying and freedom of summer," said Benjamin Smith, President Airlines and Chief Operating Officer at Air Canada.

Air Canada will not be employing more staff to man the new dedicated 'family check-in desks', staff will be deployed from the normal complement of personnel, so, therefore, longer delays for other passengers can be expected. Plus, those adult passengers - who have paid the full fare - will also have to pay for allocated seating together unlike the new offering for families. The 'young children'  getting the preferential treatment with their families are the ones aged between 2 and 11, or the industry standard ages for child fares!  

More benefits for families with young kids!
Dedicated family check-in lines for families travelling with young children at Air Canada's main hubs at Toronto-Pearson, Montreal and Vancouver1;
Complimentary, standard seat selection within each cabin of the aircraft for proximity seating for family members;
Pre-boarding between zones 2 and 3 for families travelling with young children;
Complimentary Air Canada Skyrider activity book for children up to age 11;
Priority rebooking in event of schedule changes.

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