Showing posts with label Loyalty. Show all posts
Showing posts with label Loyalty. Show all posts

22 November, 2022

Aeroplan gets top award in Rewards Canada 2022 Canada's Choice Travel Loyalty Awards

Air Canada's Aeroplan loyalty program had a strong showing at this year's Canada's Choice travel rewards, where Canadians are invited to name their favourite loyalty programs and credit cards in Canada. Aeroplan and its credit card partners were eligible for five of the competition's ten categories and won in each, including for Top Airline Loyalty Program.

"Thanks to our members for voting Aeroplan as their top choice – it means everything to us," said Scott O'Leary, Vice President, Loyalty and Product at Air Canada. "We're so proud to share these honours with our team, our partners, and our employees who deliver on the promise of Aeroplan every day."

In the 2022 Canada's Choice competition, Aeroplan and its partners won in the following categories

Top Airline Loyalty Program (Aeroplan)
Top Overall Travel Rewards Credit Card (TD Aeroplan Visa Infinite card)
Top No Annual Fee Travel Rewards Credit Card (CIBC Aeroplan Visa)
Top Airline Credit Card (TD Aeroplan Visa Infinite card)
Top Ultra Premium Credit Card (TD Aeroplan Visa Infinite Privilege Card)
Rewards Canada said the response to this year's awards was its best ever with more than 21,000 people voting for their favourites. In the Top Airline Loyalty Program category, Aeroplan took an unprecedented 88 per cent of the vote while Aeroplan's credit cards took the top three spots in the Top Airline Credit Card category, with over 87 per cent of the vote.
Since relaunching in 2020, Aeroplan has continued to deliver world-class partnerships for its members. On top of its industry-leading, 46 airline partners for flight rewards, the program has expanded to retail partners like Starbucks and Ontario's LCBO, and additional travel partners like Uber. It also recently launched HotelSavers, through which Aeroplan makes available over 7,000 points hotels around the world to choose from, giving members more ways than ever to redeem their Aeroplan points.

07 November, 2022

British Airways partners with Uber to offer Avios on every journey.....

Photo British Airways
Uber users will soon be able to collect Avios on every journey they take by car, coach or train booked via the Uber app, by simply linking their British Airways Executive Club and Uber accounts.

From later this month, Members of the airline’s loyalty programme will be eligible to collect 1 Avios for every £1 spent on any ride, whether that be by car, coach or train, booked on the Uber app in the UK. These can then be put towards worldwide flights, upgrades and extras.

To celebrate the new partnership, Members who link their Executive Club and Uber accounts via the Uber app will receive 250 bonus Avios.

Avios is a global loyalty currency used by airlines including British Airways, Iberia, Aer Lingus, Vueling and Qatar Airways. It can be collected by flying worldwide and through everyday spending, with Uber becoming the latest addition to the British Airways Executive Club to help boost travellers’ balances.

Users simply need to link their Executive Club and Uber accounts, by entering their details into the Uber app in the settings section. To sign up to the British Airways Executive Club, visit The Avios will then automatically appear in each Member’s account after every Uber ride.

Avios can be used as part-payment towards Reward Flights, with British Airways guaranteeing a minimum of 14 Reward Seats on every long-haul flight, and 12 on every short-haul flight, to and from London Heathrow and London Gatwick. Members can fly from as little as £1 and 18,500 Avios, which is enough for an off-peak economy return flight to more than 40 destinations in Europe.

Andrew Brem, General Manager at Uber UK said: “We’re thrilled to be able to help Uber users collect Avios on every single journey they take. So everyday trips, such as going to work or to the shops is helping you to get somewhere a little more exotic with British Airways”.

Ian Romanis, Head of Retail and Customer Relationship Management at British Airways said: “Avios helps to open up the world, wherever our customers wish to travel. From beach holidays in the Indian Ocean, to city breaks in Europe and beyond, it’s such a valuable currency that is so easy to collect - our Members can do this easily as part of their everyday lives. We’re thrilled to welcome Uber on board in helping to bring our customers travel plans to life.”

All British Airways Executive Club Members will be able to collect Avios through the Uber App by the end of the month.

05 October, 2022

Aeroplan launches HotelSavers, raising the bar for travel rewards yet again

Photo Aeroplan

Aeroplan, Canada's leading travel loyalty program, today launched HotelSavers, allowing members to book stays with Aeroplan points at preferential rates at a broad range of acclaimed hotels worldwide.

Members can use points to book top hotel brands worldwide with up to 30% fewer points
39 hotel brands across 11 chains to participate at launch
Another global first for Aeroplan, helping to cement its position as Canada's go-to travel rewards program for travellers—both frequent and occasional

"When Canadians want to fly on points, they can already count on Aeroplan as Aeroplan credit card holders can redeem for Air Canada flight rewards for an average of 30% fewer points than if they used points for non-Aeroplan Canadian bank-based travel programs. However, no one has focused on delivering Canadians a great hotel rewards program – that changes today. With HotelSavers, we're now offering Aeroplan members great options to book hotels using their points – without compromising the excellent value they've come to expect. HotelSavers is yet another way we're investing to solidify Aeroplan as the go-to rewards choice for all Canadians who travel," said Scott O'Leary, Vice President, Loyalty and Product at Air Canada.

Members get great value for their points with HotelSavers, thanks to Aeroplan's direct partnerships with hotels and exclusively negotiated redemption rates: savings in points are up to 30% versus non-HotelSavers hotels available on the member-exclusive reservation platform. A simple rewards grid makes it easy to know how many points you need for stays at one of eight reward categories, ranging from economy to luxury. There are stays to suit every budget, from as few as 10,000 points per night for a standard room with no restrictions on room availability.

Taxes are always included and all Aeroplan HotelSavers properties offer an option to book a refundable rate. Some HotelSavers properties also offer non-refundable options for even fewer points. Additionally, members have the option to redeem 50/50 (points plus cash) to pay for their stays.

HotelSavers is launching with 39 world-class hotel brands for redemption, including some of the world's most coveted hotels and unique properties, including:

26 September, 2022

IAG Loyalty To Launch Online Wine Business As Everyday Avios Collection & Redemption Offering Expands

 IAG Loyalty has today announced it is launching an online wine delivery business – The Wine Flyer – enhancing the value of its global currency, Avios, and helping loyalty programme members get that bit closer to their next rewarding experience. 


The Wine Flyer, which will operate under a newly formed subsidiary of IAG Loyalty, is the first move in a new retail venture for the business and builds on expertise from across the International Airlines Group (IAG) in the wine category.

IAG Loyalty to provide award-winning wines to members of one of the UK’s leading loyalty programmes, the British Airways Executive Club

The new venture broadens IAG Loyalty’s services and products, enabling members to collect and redeem Avios that can be used for future rewarding experiences.

World-class wines, including those enjoyed across British Airways flights and lounges, will be delivered to members’ doors.


From early October, British Airways Executive Club members can collect Avios on their favourite vintages, followed by the ability to order their bottles of choice on subscription as is convenient to them. With a monthly subscription, members could earn enough to fly to short-haul destinations like Paris, Barcelona or Naples in just 6 months. 


Redeeming Avios will become available shortly after, giving members unparalleled choice with the ability to: use their Avios to obtain wine at lower prices, redeem on rewarding getaways and enjoy high-quality wine as and when they want to.


The Wine Flyer will focus on a curated edit of wines, beers, spirits, and non-alcoholic drinks as well as providing access to products served on British Airways’ flights, such as the Teusner’s 'The Riebke' Shiraz, which has been served in premium cabins, exclusive British Airways products like BrewDog Jetstream and many well-known brands like Moet and Penfolds. 


CEO of IAG Loyalty, Adam Daniels, said: “Today’s announcement is a powerful reminder of our commitment to make Avios a valuable tool across everyday spending that can help lead to those once-in-a-lifetime trips and rewarding experiences. It is also a major step forward in enhancing the British Airways Executive Club proposition for members who want a range of options to collect and redeem their Avios.”

20 September, 2022

American Airlines and Citi Celebrate 35 years of Partnership with Events, Promotions and Sweepstakes to Reward Customers’ Loyalty

American Airlines and Citi Celebrate 35 years of Partnership with Events, Promotions and Sweepstakes to Reward Customers’ Loyalty

American Airlines and Citi Celebrate 35 years of Partnership with Events, Promotions and Sweepstakes to Reward Customers’ Loyalty

One of the travel industry’s first co-branded credit cards is turning 35, and to celebrate this important milestone, American Airlines and Citi are rewarding the loyalty of millions of Citi/AAdvantage® cardmembers with a series of exclusive events and promotions to fulfil their travel dreams.

The co-branded Citi/AAdvantage Mastercard credit card was introduced in 1987, shortly after the AAdvantage program was launched, giving customers the first opportunity to earn AAdvantage miles through a credit card and setting a new standard in travel rewards partnerships.

One cardmember will win a trip valued up to $35,000 plus 350,000 AAdvantage miles as part of a social media sweepstakes available from Sept. 26 to Oct. 23
Cardmembers will have access to an exclusive concert featuring a Grammy Award-winning artist
Additional appreciation events will be held in Boston, Miami, Chicago, and New York City

“For 35 years, American and Citi have been delivering first-class products and outstanding customer service to millions of AAdvantage members who have earned valuable benefits through these innovative programs,” said American’s CEO Robert Isom. “We are proud of this partnership and look forward to delivering even more opportunities for our loyal customers for many more years to come.”

“For more than three decades, the Citi/AAdvantage card has been a case study in what can be achieved when two companies from different industries come together to create value for their customers,” said Citi CEO Jane Fraser. “In this time, more than 12 million cardmembers have turned daily purchases into over 2 trillion miles. We are as excited as ever about the potential ahead and to continue to lead the market forward, together.”

26 August, 2022

IAG Loyalty and Bilt Rewards Partner to Help U.S. Renters Earn Avios for Travel on British Airways, Aer Lingus, and Iberia Airlines - Just by Paying Rent

IAG Loyalty and Bilt Rewards Partner to Help U.S. Renters Earn Avios for Travel on British Airways, Aer Lingus, and Iberia Airlines - Just by Paying Rent

Through the new joint partnership, renters across the U.S. will be able to turn their largest monthly expense into international travel to thousands of destinations with some of Europe’s top airlines

IAG Loyalty today announces a partnership with Bilt Rewards, the first loyalty program for renters to earn points on rent, enabling members to transfer their Bilt Points 1:1 to Avios.  

Beginning today, members of Bilt Rewards will now be able to take their points earned on rent, new leases, and more, instantly transferring them at a 1:1 ratio into the Avios currency through the British Airways Executive Club, with transfers to Aer Lingus AerClub and Iberia Plus coming this September. 

This marks the first time that travellers will be able to earn Avios from rent payments, in addition to everyday spend, making it easier than ever to access travel to the thousands of destinations available through British Airways, Iberia and Aer Lingus’ global networks. 

IAG Loyalty’s global loyalty business serves over 35,000,000 members worldwide. Of the partnership, Rob McDonald, IAG Loyalty’s Chief Commercial Officer, says, “We are thrilled to give collectors a new way to earn Avios, and to reach a new audience of loyalty members through Bilt Rewards. IAG Loyalty and Bilt share a mission to make life more rewarding for our members, and we are excited about the value that we can bring to the market with a brand as innovative as Bilt Rewards.” 

05 August, 2022

Hawaiian Airlines to award double Hawaiian Miles to Mahalo Members for every neighbour Island flights until the end of this year.....

As a mahalo to its loyal members, Hawaiian Airlines today announced that guests travelling between the islands through the end of the year will earn double the miles on every flight – making a trip to see friends and relatives or vacation on Kaua‘i, O‘ahu, Maui or the Island of Hawai‘i even more rewarding.

As a mahalo to its loyal members, Hawaiian Airlines announced that guests travelling between the islands through the end of the year will earn double the miles on every flight – making a trip to see friends and relatives or vacation on Kaua‘i, O‘ahu, Maui or the Island of Hawai‘i even more rewarding.

“Each member of our HawaiianMiles program is an extension of our ‘ohana, and we are grateful for their support whether they are a longtime member or a guest who just took their very first Hawaiian flight,” said Avi Mannis, chief marketing and communications officer at Hawaiian Airlines. “We hope that earning double miles that never expire on their next Neighbor Island trip will allow our members to connect even more with family and friends across the state.”

Hawai‘i’s hometown airline for 93 years, Hawaiian offers the most comprehensive and convenient schedule of flights connecting Lฤซhu‘e, Honolulu, Kahului, Kona and Hilo. Last year, to provide its guests greater value and flexibility to earn, save and redeem HawaiianMiles, the airline eliminated mileage expiration. To become a HawaiianMiles member, please click here.

01 August, 2022

Emirates Skywards, is giving members even more reasons to explore the world this summer with exclusive bonus Miles offerings.......

Emirates Skywards, the award-winning loyalty programme of Emirates and flydubai, is giving members even more reasons to explore the world this summer with exclusive bonus Miles offerings. Enjoy splurging and rack up Miles this August on flights, hotel stays, car rentals, lifestyle partners and much more.

Earn up to 15,000 Miles on hotel stays*

  • Emirates Skywards Hotels: Earn up to 15,000 Miles per night with more than 400,000 hotels, in more than 900 destinations worldwide.
  •  Atlantis The Palm, Dubai: Earn up to 10,000 bonus Miles for a three-night stay.
  • IHG Hotels & Resorts: Earn 1,000 bonus Miles per stay at any of the Intercontinental Hotels worldwide.
  •  Jumeirah Hotels & Resorts: Earn double Miles per stay at any of the Jumeirah Hotels & Resorts worldwide.

Earn up to 6,000 bonus Miles on car rentals*

  • Avis: Earn 6,000 bonus Miles per rental worldwide.
  • Hertz: Earn up to triple Miles on car rentals worldwide.
  •  SIXT: Earn up to 3,000 bonus Miles per rental worldwide.

Earn thousands of Miles on shopping*

  • The Bicester Collection: Earn thousands of Miles this summer at the popular luxury shopping destinations within The Bicester Collection. Members can earn double Miles on all spends and triple Miles based on achieving the minimum spend criteria.
  • utu: Get a chance to win a whopping 100,000 bonus Skywards as well as earn up to 1,750 bonus Miles with utu Tax-Free. Continue to earn Skywards Miles on Tax refunds in 50 countries across Europe, Asia and the Middle East with utu Tax-Free app.

03 May, 2022

Aeroplan recognized with Best Redemption Ability & Top Trending in the latest Freddie Awards

Air Canada’s Aeroplan loyalty program has been recognized for Best Redemption Ability and, for a third time, as the top trending program in delivering value to members in the Americas in a survey of global frequent fliers by the Freddie Awards, which celebrate the world’s leading loyalty programs.

“We’re thrilled to be recognized by our members for the unbeatable value we offer,” said Scott O’Leary, Vice President, Loyalty and Product at Air Canada. “With flight rewards starting at just 6,000 points and more airline partners than any other airline program in the world, Aeroplan truly enables you to travel more and travel better.”

The transformed Aeroplan program was launched in November 2020. It is designed to put the member experience first and to offer exceptional value. As part of its improved value on flight rewards, Aeroplan offers flight rewards to thousands of destinations worldwide on Air Canada and 45 partner airlines. The program offers predictable pricing, with access to every seat available on Air Canada flights and no cash surcharges, plus the option to pay with Points + Cash. Members also have an integrated booking experience, with the ability to search and redeem for flight rewards at or on the Air Canada app which includes the ability to add a stopover to an international itinerary for just 5,000 points.

In addition to flight rewards, Aeroplan Members can also redeem points for other notable items including:

Extra travel perks such as upgrades and in-flight Wi-Fi for as low as 1,000 points;
More than 1,200 merchandise items at the Aeroplan eStore where you can find the latest electronics, gift cards and ecards, housewares, and much more;
More than 300,000 hotels and 11,000 car rentals worldwide;
Booking a scenic rail journey with Rocky Mountaineer or when booking a vacation with Air Canada Vacations;
A brand-new capability for members to convert Aeroplan points to Starbucks Stars to redeem for Starbucks coffee, food items and more, starting at 1,000 Aeroplan points for 200 Starbucks Rewards stars

At a ceremony for the Freddie Awards in New Orleans, Air Canada’s Aeroplan was presented with the Best Redemption Ability and the 210 Award for the airline in the Americas whose program value vote rating was trending higher. The awards this year were based on 2.5 million ballots submitted by frequent travellers from across the globe. Known as the “Voice of the Frequent Flyer”, the Freddie Awards are the most prestigious member-generated awards in the travel loyalty industry and were established in 1988 and are named for Freddie Laker, who revolutionized the global travel industry in the 1970s. 

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21 April, 2022

Air Canada is donating 100 million Aeroplan points to support the Canadian government's initiative to bring Ukrainians to Canada.

Air Canada is donating 100 million Aeroplan points to support the Canadian government's initiative to bring Ukrainians to Canada. The points will contribute towards facilitating transportation and can be used on flights operated by Air Canada and its Star Alliance partners including Lufthansa, LOT Polish Airlines, SWISS, United Airlines and other carriers.  The Shapiro Foundation is also contributing to this effort and Miles4Migrants, a non-profit charity will manage and facilitate the flight bookings.

"Together with our employees, we are ready and prepared to assist and support the Canadian Government's plans to bring Ukrainian people to Canada. With our 100 million Aeroplan points donation, we offer our global network and the strength of our Star Alliance partnerships, in facilitating travel to Canada. We are proud to work with other organizations and international programs to contribute towards a goal to enable up to 10,000 people to travel to Canada as quickly as possible," said Michael Rousseau, President and Chief Executive Officer of Air Canada.

"Our vision at Miles4Migrants is a world where displaced persons of all backgrounds can find safety and community in new homes. As we have been seeing Ukrainians become displaced, our community of donors has once again responded, donating to support flights for Ukrainian families to reach safety over the past weeks," said Diane Padilla, Executive Director of Miles4Migrants.

"We are honoured and ready to join the Government of Canada, The Shapiro Foundation, and Air Canada to expand our impact and help fly thousands of Ukrainians to their new homes. We are confident that the Canadian public and private sector will join us in our effort to fund their flights."

"We are humbled to be able to play a part in assisting Ukrainian families who are being so warmly welcomed by Canadians. We know that access to flights is a critical need and we are proud to partner with Air Canada. We will double Aeroplan member donations towards Ukrainian travel, and donate the equivalent of up to 50 million Aeroplan points to help more people travel to Canada," said Ed Shapiro, trustee for The Shapiro Foundation.

Aeroplan members may elect to contribute towards this initiative facilitating Ukrainians travelling to Canada by donating Aeroplan points at Ukrainian Relief Fund.  From April 20 2022 until July 2022, members who donate Aeroplan Points to the Ukrainian Relief Fund or to Miles4Migrants will double the impact of their contribution as the value of the points donated will be matched, by a donation equal to up to 50,000,000 points, by the Shapiro Foundation.

Air Canada's support for Ukrainian relief aid to date includes:

An Air Canada donation of $10 per booking made on its website starting March 22 for a total donation of $250,000 to Ukraine relief aid;
Air Canada employees and the Air Canada Foundation donated $170,000 to support Ukraine relief;
On March 9 Air Canada operated a humanitarian special cargo flight on behalf of Airlink and other aid partners transport hospital beds, humanitarian and medical supplies to Warsaw, Poland and medicines destined for Lviv, Ukraine;
Ongoing transportation of medical supplies to Europe with a final destination in the Ukraine;
Transportation of rapid response teams to scale up operations in Europe to help arriving Ukrainian families.

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26 March, 2022

Chase and IHG® Hotels & Resorts Launch New Business Mastercard and Enhanced Benefits Across the Chase IHG® Rewards Consumer Mastercard Portfolio

This week, Chase, the largest co-brand card issuer in the U.S., and IHG® Hotels & Resorts announced the launch of the new IHG® Rewards Premier Business Mastercard®, with Mastercard as the exclusive payments network, designed to help small business owners turn everyday expenses into meaningful travel rewards. In tandem with this news, Chase and IHG also activated new and enhanced benefits across the IHG® Rewards Traveler and Premier Consumer Mastercard® products.

All three cards feature benefits allowing cardmembers to earn points faster than ever before, as well as simplified pathways to IHG Rewards’ new Elite tiers and optimized ways to use points. This includes the new industry-leading ability for Premier and Premier Business cardmembers to add unlimited points to Anniversary Free Night certificates, increasing the flexibility of where the Anniversary Free Night certificates can be used across IHG Hotels & Resorts’ growing global portfolio of 17 brands and 6,000 destinations. These updates to the card portfolio align with IHG® Hotels & Resorts’ new vision for the IHG Rewards loyalty program, beginning with new tiers launching in April 2022.

“With the addition of the new IHG® Premier Business Mastercard and updates to the Premier and Traveler cards, we’re excited about what our strong cards offer those who love traveling,” said Ed Olebe, President of Chase Co-Brand Cards. “The cards complement IHG’s reimagined loyalty program, providing an accelerated way to earn points and benefits that will help create more memorable travel experiences for our cardmembers.”

“We set out to offer our members reimagined benefits to meet their needs for today’s environment and are really proud of what we have delivered with our new consumer and business cards,” said Heather Balsley, Senior Vice President of Global Loyalty and Partnerships, IHG Hotels & Resorts. “By offering the fastest way to earn rewards, including new benefits like 5X points on purchases at gas stations, up to $50 United® TravelBank Cash each calendar year, we’re helping turn everyday expenses for consumers and small business alike into meaningful travel rewards that can be applied at our more than 6,000 destinations across the world, including leading global brands such as InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants and Holiday Inn Express®.”

“Mastercard is thrilled to continue the partnership with Chase and IHG Hotels & Resorts, to support the product travelers choose for rewards that help fuel their passions, and now the product small business owners can rely on for benefits that are meaningful to them as well,” said John Levitsky, Executive Vice President, Mastercard. “People are looking for card benefits that match their lifestyle and through our Chase and IHG Hotels & Resorts portfolio, we’re creating propositions that they find truly rewarding and that are accessible simply by going about their every day or operating their business.”

On the IHG® Rewards Traveler Mastercard (no fee), updates and enhanced benefits include:

23 March, 2022

American Airlines and JetBlue bring in more perks for loyalty status members

Starting today, AAdvantage status members and TrueBlue Mosaic members will have access to complimentary Main Cabin Extra or Even More Space seats when checking in for a flight on American Airlines or JetBlue.
Select status members can also request a same-day confirmed flight change when traveling on either carrier.
Admirals Club members can access Admirals Club lounges when flying on JetBlue.
American Airlines and JetBlue have announced they will be adding a whole host of new perks for its most loyal travellers - AAdvantage status and TrueBlue Mosaic status members.

Starting today, when checking in for an American or JetBlue flight, AAdvantage status members and TrueBlue Mosaic members can choose complimentary Main Cabin Extra or Even More Space seats when available. American’s Main Cabin Extra and JetBlue’s Even More Space amenities include extra legroom, early boarding and dedicated overhead bin space.

 Northeast Alliance

“American and JetBlue are committed to delivering a seamless travel experience to customers through our Northeast Alliance,” said Alison Taylor, American’s Chief Customer Officer. “Part of that dedication includes making travel even more enjoyable for our loyal members, who inspired this opportunity. We look forward to their feedback about this chance to elevate their travel across American and JetBlue.”

AAdvantage Executive Platinum and Platinum Pro members and TrueBlue Mosaic members are also eligible for same-day confirmed flight changes when travelling on either carrier.

“We know our most loyal customers love the added perks and flexibility that come with being a TrueBlue Mosaic member, which is why, together with American, we’re extending more great benefits to our travelers when they are flying on American-operated flights,” said Don Uselmann, Vice President Loyalty & Personalization, JetBlue. “At the same time, we continue to add value to our Northeast Alliance by also extending additional perks and flexibility to American’s status members when they fly JetBlue. It’s another win as we continue to add value to our loyalty programs.”

These new customer benefits are in addition to the priority check-in, priority baggage, priority security and priority boarding benefits that were implemented last fall. AAdvantage status members receive up to two complimentary checked bags when travelling on JetBlue and TrueBlue Mosaic members can also now check two complimentary checked bags at American Airlines kiosks when arriving at the airport.

Also starting in April, Admirals Club members travelling on JetBlue will be able to access Admirals Club lounges, including the newly opened lounge space at LaGuardia Airport (LGA). American’s Admirals Club lounges are membership-based lounges that feature complimentary amenities like food and beverages, Wi-Fi, business centres, and kids’ rooms.

In summer 2022, the NEA will offer nearly 500 daily departures from New York’s three major airports and 200 daily departures from Boston. As part of the growth related to the NEA, American plans to launch a new nonstop service between John F. Kennedy International Airport (JFK) and Hamad International Airport (DOH) in Doha, Qatar, in June, becoming the only U.S.-based carrier to serve the Middle East destination. Separately, JetBlue will launch its first-ever Canadian route with a new nonstop service between JFK and Vancouver, Canada (YVR), in June. For more information about the NEA, visit

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10 March, 2022

Qantas Frequent Flyers going green.......

Qantas Frequent Flyers can now start earning rewards for making sustainable choices at home and when they travel as Qantas switches on its new Green membership tier.

Qantas was the first airline in the world to announce that it would recognise and reward frequent flyers for taking sustainable actions on the ground as well as in the air.

The Green tier will sit alongside existing flying tiers – Bronze, Silver, Gold, Platinum and Platinum One – to encourage and reward the airline’s 13 million frequent flyers for everything from offsetting their flights, to staying in eco-accredited hotels, purchasing sustainable wine and supporting environmental initiatives.

Members who achieve Green tier status by completing at least five sustainable activities across six areas in their membership year, can choose to receive either 10,000 Qantas Points, 50 Status Credits or have three tonnes of carbon offsets purchased by Qantas on their behalf, as well as a range of other exclusive benefits. These rewards are in addition to benefits members get under their existing flying status or as part of Points Club. Qantas will also recognise certain sustainable actions taken by members since the program was first announced in November.

The six Green tier activity areas are:

  • Travelling: Book an eco-accredited hotel through Qantas Hotels in Australia.
  • Flying: Offset the emissions of flights through our Fly Carbon Neutral Program, with Qantas matching contributions dollar for dollar.
  • Sustainable purchases: Choose from more than 200 sustainable wines through Qantas Wine, or make deliveries from both Qantas Wine and the Qantas Rewards Store climate positive for just $1.
  • Lifestyle: Install solar panels or help support high quality and verified carbon offset projects in Australia and around the world when offsetting home and car emissions.
  • Reducing impact: Complete the sustainability quiz in the Qantas Wellbeing App which is designed to help members understand how they can better reduce their impact, with plans to add more actions to the app in the future.
  • Giving back: Make a contribution towards organisations and projects committed to sustainability, including protecting the Great Barrier Reef and supporting sustainable initiatives developed by charity partners OzHarvest, UNICEF and Kimberley Land Council.

The program will continue to evolve and offer members more ways to be rewarded for other environmentally friendly activities like walking or cycling to work and choosing sustainable aviation fuel when they travel.

Qantas Loyalty CEO Olivia Wirth said frequent flyers have said they would welcome support and rewards for being more sustainable.

“This program makes it easier for frequent flyers to make more sustainable choices, at home and when they travel, and rewards them when they do,” Ms Wirth said.

“We know that points influence behaviour, we’ve seen that when we’ve provided points for walking and sleeping through the Wellbeing App as well as to reward those who got vaccinated. We also know that small changes by many, can have a big impact.

“Like many Australians, our frequent flyers are concerned about climate change, as are we. As a business, we are working towards net zero emissions by 2050 and later this month, we will be releasing more details on our interim 2030 emissions target and the steps we are taking to get there.”

The Qantas Group is committed to achieving net zero carbon emissions by 2050 and was the second airline in the world to make that commitment. The airline will reach this target through four main actions: the use of sustainable aviation fuel, reducing fuel burn through operational improvements, utilising new, low emission technology and carbon offsetting.

Benefits of Green tier status

As well as choosing either points, Status Credits or carbon offsets for reaching Green tier status, members will also unlock additional bonus points. These include earning 150 points for every night they stay at an eco-accredited hotel booked via Qantas Hotels, and 250 bonus points for every case of six eco-wines purchased through Qantas Wine.

Other benefits include invitations to exclusive events and a green digital Qantas Frequent Flyer card within the Qantas app.

Eco-accredited hotel examples

More than 30 hotels have been selected based on their commitment to sustainability against seven criteria including water and waste management, design innovation, conservation, ethical food, clean energy and community engagement.

  • Alto on Bourke, Melbourne: First hotel in Australia to receive the coveted EarthCheck Gold Certification and first city hotel in Australia to offset all calculated carbon output to become carbon neutral – 1 night from $410.
  • Daintree Wilderness Lodge, Daintree: Committed to sustainable and regenerative travel; from conservation and community initiatives, to integrating green technology and sustainability into every aspect of operations – 1 night from $345.
  • Crystalbrook Byron: Focussed on sustainable luxury, from the restaurant to the in-room amenities, the hotel is dedicated to using locally sourced items and produce – 1 night from $505. (pictured above)

Prices based on two people, with a check-in date of 18 May 2022 and a check out date of 19 May 2022. Prices are correct as at 25 February 2022.

Eco-wine examples

To help members choose wines with strong eco-credentials, Qantas Wine is working with Sustainable Winegrowing Australia who annually measure, monitor and report members’ carbon footprint and sustainability practices in six key areas: land and soil, waste, energy, water, biodiversity, people and business.

When purchasing eco-wines through Qantas Wine, frequent flyers are choosing wines from certified wine businesses exhibiting excellence in sustainability practices as verified by an independent audit against Australian wine industry standards.

  • Tahbilk Marsanne 2020
  • Penfolds Bin 28 Shiraz 2019
  • Leeuwin Estate Art Series Chardonnay 2018

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22 February, 2022

Qatar Airways Privilege Club adopts Avios as its new rewards currency from late March

Ground-breaking new partnership will open a new world of reward opportunities for Privilege Club members, in addition to their current redemption options

Qatar Airways has today announced that it will be adopting Avios as the reward currency for all members worldwide from late March 2022.

Qatar Airways has today announced that it will be adopting Avios as the reward currency for all members worldwide from late March 2022. All Privilege Club members will experience a seamless transition into the loyalty programme's new reward currency, Avios, with their existing Qmiles balances changing automatically to Avios on a 1:1 ratio basis.

Privilege Club members will be provided even greater opportunities to accumulate rewards and leverage exciting new innovations in managing and spending with the change to Avios. In addition, members will retain their well-earned rewards balance and will be able to continue enjoying the redemption opportunities they currently have. Further details are available on and more will be announced by Qatar Airways Privilege Club next month.

Qatar Airways Group Chief Executive His Excellency Mr. Akbar Al Baker, stated: "The transition from Qmiles to Avios marks a ground-breaking new era for Privilege Club, enabling our loyal members to participate in the most compelling loyalty network and the largest portfolio of partners in the industry.

"As the World's Best Airline, Qatar Airways continues to redefine loyalty through the adoption of exciting digital innovations to create unique world-class experiences for our members. We look forward to revealing more details of this exciting change over the coming weeks, as we explore even more ways to reward our valued members both on and off the ground."

IAG Loyalty owns and manages the Avios currency. CEO of IAG Loyalty, Mr. Adam Daniels, said: "Qatar Airways have recognised the power of Avios. By adopting Avios they will be able to offer their customers a wider range of benefits and support their business development ambitions. It's an exciting step for IAG Loyalty as we extend our leadership in loyalty, increase Avios' global reach, and build out our partnership strategy even further."

Avios is the global loyalty currency used by British Airways Executive Club, AerClub, Iberia Plus and Vueling Club, and will soon be the new Qatar Airways Privilege Club currency. Through its existing programmes, Avios can be collected across a wide mix of consumer sectors, including aviation, travel, leisure, shopping and financial services. IAG Loyalty currently partners with over 200 leading global brands such as American Express, Nectar, Avis Budget Group and Marriott. Further information is available at

IAG Loyalty and Qatar Airways are working to introduce new customer benefits from the partnership, as well as more ways to earn and collect Avios around the world in the coming months.

Privilege Club has recently honoured the loyalty of its valued members by extending their tier status. This initiative benefits all Silver, Gold and Platinum members whose tier status is due for renewal between December 2021 and December 2022. The tier validity of these members would be automatically extended to 31 December 2022.

Additionally, the airline's loyalty programme has launched multiple partnerships over the past year to provide members with increased opportunities of earning Avios. Privilege Club members can earn Avios when flying with Qatar Airways, oneworld® airline partners, and other airline partners, as well as with a number of financial and lifestyle partners. Avios can be used towards a range of rewards including award flights, cabin upgrades, extra baggage and much more.

Qatar Airways Privilege Club is the Official Frequent Flyer Programme of the FIFA World Cup Qatar 2022™, and has recently commenced the one-year countdown to the highly-anticipated tournament with rewarding opportunities for members.

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