12 February, 2022

Growing load factor and strong U.S. ticket sales announces Iceland's PLAY

Growing load factor and strong U.S. ticket sales




PLAY carried 13,488 passengers in January with a load factor of 55.7% an increase from 53.2% in December. A surge in COVID-19 cases in the past months caused hesitation amongst passengers to book their travel, and PLAY adjusted its schedule and reduced capacity in January to reflect this. However, we are seeing very strong booking trends for the coming months, and it is obvious that consumers’ confidence has started to return as the effects of COVID-19 dissipates. People’s attitude towards the pandemic is clearly changing and many are prepared to travel again. As an indication of strong booking trends in January, the daily booking numbers were approximately three times higher than in December. This uptick in bookings for spring and summer travel makes us optimistic and the outlook for 2022 is bright. Nevertheless, we are prepared to weather the uncertainty associated with the pandemic with flexible operations, a solid financial position, and a strong cash balance.

88.5% of PLAY’s flights in January arrived on schedule despite very challenging winter operations.



New aircraft brings PLAY’s fleet to six in 2022


PLAY has signed a Letter of Intent for one A321neo aircraft. The aircraft is scheduled to arrive in April in time for PLAY‘s services to North America in spring 2022.

PLAY has now secured the first ten aircraft in the fleet, five A321neos and five A320neos. PLAY has not changed its fleet plan as laid out in the company’s business plan and will operate six aircraft this summer increasing to ten in spring 2023.  

New low-cost route between Europe and New York


On February 1, PLAY launched ticket sales to New York. PLAY´s first flight to New York will be on June 9, and flights will be operated daily. PLAY will fly to New York Stewart International Airport and will be the first airline to operate international flights from the airport for a number of years. This will be a major benefit for the millions of people living in the area and the local tourism industry. This is PLAY´s third destination in the United States as flights to Baltimore/Washington, D.C. will begin in April, and to Boston in May. The cost of operating at New York Stewart Airport is significantly lower than other airports in New York, making it possible for PLAY to offer the lowest fares between New York and Europe. Because of less traffic at the airport, PLAY´s aircraft will spend less time in holding patterns and taxiing on the ground, saving fuel, operating expenses, and reducing carbon emissions. This aligns well with PLAY´s strategy of offering the lowest prices and comfortable and relaxed services in an environmentally-friendly manner. The reception after the launch was very good, and we immediately saw a healthy flow of bookings coming from the U.S., Europe and Iceland.


“January is traditionally a challenging month in aviation and even more so in pandemic times. We are therefore quite pleased to see our load factor growing from December as in a normal year this would not be the case. It’s also very encouraging to see that our new destinations and network expansion are receiving a very positive commercial reception in our focus markets. In spring, we will increase our capacity significantly with the addition of new aircraft, new European destinations, and of course the launch of our hub-and-spoke transatlantic service. Looking at the many positive developments in our business environment, the declining disruption of COVID-19, and the rapidly growing demand, I am confident that we are increasing our capacity and expanding our network at precisely the right point in time,” says Birgir Jónsson, CEO. 



Anna Fríða Gísladóttir has been hired as Director of Marketing at PLAY. She will lead PLAY’s marketing strategy and continue building awareness of the company that has been on a steep rise these past few months. Indicative of that is the fact that PLAY was third in an annual survey conducted by MMR regarding brands that were regarded exceptionally well marketed in 2021.

Anna Fríða will assume the position of Director, previously held by Steinar Þór Ólafsson. PLAY thanks Steinar for his great work at the airline and wishes him good fortune in his upcoming projects.

Anna Fríða joins PLAY from BIOEFFECT where she worked as Brand & Campaign Manager internationally as well as overseeing marketing efforts in Iceland. Previous positions include Marketing Director for Domino´s in Iceland for 7 years as well as sitting on the company’s board of directors. Anna Fríða is on the board of ÍMARK, the Icelandic Marketing Association, where she also oversees a weekly social media segment highlighting the biggest marketing news in Iceland.


Anna Fríða Gísladóttir

“We are really happy to have Anna Fríða join us at PLAY. She has done brilliant work at BIOEFFECT and Domino´s and her experience in marketing on an international level will come in handy while promoting PLAY in our markets abroad. We’re really excited for the coming months here at PLAY with this latest addition and reinforcement to our team,” says Georg Haraldsson, Chief Commercial Officer at PLAY.

“I am really looking forward to being a part of the exciting development of PLAY, that has already had such a strong entrance to the airline industry. The company has had a professional and ambitious marketing strategy and we will have so much fun continuing that progress,” says Anna Fríða.







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