18 January, 2022

Sylvia Olafsdottir named as Icelandair's new Chief Customer Officer and Rakel Ottarsdottir appointed as Chief Digital Officer


Sylvia Olafsdottir has been appointed Chief Customer Officer and Rakel Ottarsdottir has been appointed Chief Digital Officer of Icelandair Group. They will both take seats on the Executive Committee and will start in the first quarter of the year.


New routes to Nice, Rome and Alicante for Summer.

These new appointments are part of aligning the Company’s organizational structure to execute its ambitious strategy of sustainable growth, digital transformation and central focus on customer experience.

Sylvia rejoins Icelandair Group from the technology company Origo where she has served as Managing Director of Business Development and Marketing for the past year. Sylvia first joined Icelandair in 2018 and served as Director of Operations Support and later as Director of Network Planning & Scheduling. She worked at the energy company Landsvirkjun from 2015 as the Head of its Geothermal Department. Prior to that, Sylvia worked for Amazon in Europe for five years, first in operations and planning and then in the company's Kindle department where she was in charge of business intelligence, marketing and product development. Sylvia holds an M.Sc. degree in operational research from the London School of Economics and a B.Sc. degree in industrial engineering from the University of Iceland. Sylvía is Chairman of the board of IS Funds Ltd.

Rakel has served as Chief Information Officer (CIO) of the pharmaceutical company Alvotech for the past year. Before that she was CIO and VP of Global Program Management Office at the international orthopedics company Össur. Prior to that, Rakel worked for 14 years at Arion Bank where she served as Managing Director of Corporate Development and Marketing from 2011 and was CIO from 2016 where she led the successful digital transformation of the bank. Rakel has an MBA from Duke University in the US and a B.Sc. degree in computer science from the University of Iceland.

December Traffic


The total number of passengers on international and domestic flights in December 2021 was around 169,000 compared to around 25,000 in December 2020 and 285,000 in December 2019. Thereof, the total number of passengers on international flights was around 149,000. The number of passengers to Iceland was around 60,000 and from Iceland around 35,000. Via passengers were around 55,000. On-time performance was 75%.

The load factor on international flights was 71% compared to 40% in December 2020 and 81% in December 2019.

The number of passengers on domestic flights was around 19,000 compared to around 10,000 in December 2020 and 17,000 in December 2019. The domestic operation is recovering well and the number of domestic passengers in 2021 increased by 88% compared to December 2020 and exceeded the number of passengers in December 2019.

Sold block hours in charter flights increased by 15% compared to December 2020. Freight measured in Freight Tonne Kilometres increased by 23% compared to December 2020 and has increased by 24% in 2021 compared to 2020.

The total number of passengers in 2021 was around 1.46 million, an increase of 64% compared to 2020. The number of passengers to Iceland was around 670 thousand in 2021, an increase of 54% compared to the year before. Passengers from Iceland were around 157 thousand, an increase of 33% from 2020. The number of via passengers was 341 thousand in 2021, three times more than 2020.

Longer term booking status is healthy while the omicron variant has affected booking in the short term. Icelandair’s international flight schedule for January and February has been adapted to changing demand and currently stands at around 60% of 2019 capacity for January and around 65% of 2019 capacity for February.

       
PASSENGER FLIGHTS TOTALDEC 21DEC 20CHG (%)YTD 21YTD 20CHG (%)
Number of Passengers168,58124,622585%1,461,446890,90564%
Load Factor71.2%41.5%29.6 ppt65.3%67.2%-1.9 ppt
Available Seat KM (ASK´000,000)660.686671%5,9633,19187%
Revenue Passenger KM (RPK´000,000)470.2361220%3,8952,14482%
       
INTERNATIONAL FLIGHTSDEC 21DEC 20CHG (%)YTD 21YTD 20CHG (%)
  To market (passengers)60,0196,905769%687,113446,05454%
  From market (passengers)34,6876,861406%207,841156,60433%
  Via market (passengers)54,7937167553%341,071161,981111%
Number of Passengers149,49914,482932%1,236,025764,63962%
Load Factor71.2%40.4%30.8 ppt65.2%67.2%-2.0 ppt
Available Seat KM (ASK´000,000)652.780.8707%5,866.03,136.087%
Revenue Passenger KM (RPK´000,000)464.632.61323%3,826.32,107.182%
Stage length (KM)3,0862,31433%3,1102,75713%
On-Time-Performance (Arrivals)75.0%86.0%-11.0 ppt84.0%85.0%-1.0 ppt
       
DOMESTIC FLIGHTSDEC 21DEC 20CHG (%)YTD 21YTD 20CHG (%)
Number of Passengers19,08210,14088%225,421126,26679%
Load Factor70.2%60.5%9.7 ppt70.4%67.9%2.5 ppt
Available Seat KM (ASK´000,000)7.94.961%97.054.678%
       
CHARTER AND CARGO FLIGHTSDEC 21DEC 20CHG (%)YTD 21YTD 20CHG (%)
Sold Block Hours - Charter96883915%13,49214,180-5%
Freight Tonne KM (FTK´000)12,92110,47423%142,713114,95624%

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