Thursday, 2 July 2020

United adding almost 25,000 flights in August - but still only 40% of pre-covid levels

United triples the schedule size compared to June 2020 - but still scheduled to only fly 40% of August 2019 levels

United Airlines announced this week that it is tripling the size of its August schedule compared to its June 2020 schedule, adding nearly 25,000 domestic and international flights compared to July 2020, and plans to fly 40% of its overall schedule in August, as compared to August 2019. While travel demand remains a fraction of what it was at the end of 2019, customers are slowly returning to flying with a preference for leisure destinations, trips to reunite with friends and family, and getaways to places that encourage social distancing. According to TSA, more than 600,000 passengers passed through airport security checkpoints on Monday, June 29, the first time since March 19 that those numbers exceeded 25% of pre-COVID levels.

United extends change fee waiver for new bookings through July 31

United has overhauled its cleaning and safety procedures under United CleanPlus and is giving customers more flexibility when booking by extending its waiver of change fees and award redeposit fees for reservations through July 31.   

United plans to add more than 350 daily flights from its U.S. hubs in August, including doubling the number of flights from New York/Newark compared to July. This increase includes more flights to mountain and national park destinations like Aspen, Colorado; Bangor, Maine; Bozeman, Montana; and Jackson Hole, Wyoming. Internationally, United's August schedule will include a return to Tahiti and additional flights to Hawaii, the Caribbean and Mexico. Across the Atlantic, United will add more flights and options to Brussels, Frankfurt, London, Munich, Paris and Zurich.

"We're taking the same data-driven, realistic approach to growing our schedule as we did in drawing it down at the start of the pandemic," said Ankit Gupta, United's vice president of Domestic Network Planning. "Demand is coming back slowly and we're building in enough capacity to stay ahead of the number of people travelling. And we're adding in flights to places we know customers want to travel to, like outdoor recreation destinations where social distancing is easier but doing so in a way that's flexible and allows us to adjust should that demand change."

U.S. Domestic
Domestically, United plans to fly 48% of its 2019 schedule in August compared to 2019 levels, up from 30% in July. Travellers in search of more socially distant vacation options like beach, mountain and national park destinations will see more opportunities for leisure travel in United's August schedule. Highlights include:
  • Adding more than 600 daily flights to more than 200 airports across the United States, including the resumption of 50 routes from July to August.
  • Expanding flights at 147 airports across the United States.
  • Increasing connectivity in United's mid-continental hubs, including Chicago, Denver and Houston.
  • Doubling the number of flights from New York/Newark
  • Returning around 90 aircraft back into service, including adding more CRJ-550 service between New York/Newark and St. Louis; Indianapolis; Richmond, Virginia; Cincinnati; Norfolk, Virginia; and Columbus, Ohio.
  • Increasing service between Hawaii and its hubs in Chicago, Denver, Houston, Los Angeles and San Francisco
  • Resuming service to more Hawaiian destinations, including Lihue from San Francisco and Hilo from Los Angeles.
International
"United's international schedule continues to be guided by customer demand as we add back capacity in regions with relative strength," said Patrick Quayle, United's vice president of International Network and Alliances. "For August, we've seen increasing demand for leisure travel and have added options to places like Cancun and reinstated service to Tahiti. Additionally, we are further building out service to partner hubs like Frankfurt and Zurich, where customers can connect on to a wide array of destinations."

Atlantic
Internationally, United is scheduled to fly 25% of its schedule in August, up from 16% in July. Across the Atlantic, United plans to offer customers more opportunities to get to Europe and beyond, with more flying from Chicago, New York/Newark and San Francisco. Highlights include:
  • Resuming service between Chicago and Brussels and Frankfurt.
  • Resuming service between New York/Newark and Brussels, Munich and Zurich.
  • Resuming service between San Francisco and London.
Upon government approval, United will restart daily service between Delhi and San Francisco and New York/Newark.

Pacific
Across the Pacific in August, United is scheduled to restart three-times-weekly service connecting the mainland United States and Tahiti. In July, United made several changes to its Asia Pacific schedule. Highlights of United's service include:
  • Starting new service, five times weekly, between Chicago and Tokyo's Haneda Airport. United will continue operating daily service to Tokyo Narita from New York/Newark and San Francisco.
  • Resuming service between Hong Kong and San Francisco five days a week, with service continuing to Singapore.
  • Resuming service to Seoul, South Korea three days a week.
  • Resuming service to Shanghai from San Francisco two days a week.
Latin America/Caribbean
Throughout Latin America and the Caribbean, United is expanding across each region with a total of 35 new routes for August. Highlights of United's schedule include:
  • Resuming service between Houston and Lima.
  • Resuming service between New York/Newark and Sao Paulo.
  • Resuming service between Mexico City and Chicago, New York/Newark and San Francisco.
  • Adding more ways to get to Cancun from Chicago, Denver, Los Angeles, New York/Newark and San Francisco.
  • Resuming service to San Salvador and Guatemala City from Houston, New York/Newark, Los Angeles and Washington, D.C.
  • Increasing the number of flights between Houston and Mexico City, Cancun, Guadalajara and Leon in Mexico; Panama City, Panama.
  • Increasing the number of flights between New York/Newark and Punta Cana, Santiago and Santo Domingo in the Dominican Republic.
Committed to Ensuring a Safe Journey
United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlus program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind, including:
  • Requiring all travellers – including crew members – to wear face coverings and potentially revoking travel privileges for customers who do not follow these requirements, as underscored in a recent video from United CEO, Scott Kirby.
  • Using state-of-the-art high-efficiency (HEPA) filters on United aircraft to circulate air and remove up to 99.97% of airborne particles.
  • Using electrostatic spraying on all mainline aircraft before departure for enhanced cabin sanitation.
  • Adding a step to the check-in process, based on a recommendation from the Cleveland Clinic, requiring customers to acknowledge they do not have symptoms for COVID-19 and agree to follow our policies, including wearing a mask on board.
  • Offering customers a touchless baggage check-in experience at more than 200 airports across the United States; United is the first and only U.S. airline to make this technology available.
Domestic U.S., Canada – August

Chicago O'Hare (ORD)
City
Frequency
August 3
Albuquerque, NM (ABQ)
Daily
August 3
Bangor, ME (BGR)
Daily
August 3
Colorado Springs, CO (COS)
Daily
August 3
El Paso, TX (ELP)
Daily
August 3
Honolulu, HI (HNL)
Daily*
August 3
Quebec, QC (YQB)
Daily
August 3-August 15
Missoula, MT (MSO)
Daily
*Service increases to Daily August 3

Denver (DEN)
City
Frequency
August 1
Everett, WA (PAE)
Daily
August 3
Calgary, AB (YYC)
Daily
August 3
Charlotte-Douglas, NC (CLT)
Daily
August 3
Detroit, MI (DTW)
Daily
August 3
El Paso, TX (ELP)
2x daily
August 3
Fort Lauderdale, FL (FLL)
Daily
August 3
Hartford, CT (BDL)
Daily
August 3
Honolulu/Oahu, HI (HNL)
Daily
August 3
Kahului/Maui, HI (OGG)
Daily
August 3
Kona, HI (KOA)
4x weekly
August 3
Little Rock, AR (LIT)
Daily
August 3
Louisville (SDF)
Daily
August 3
Lubbock, TX (LBB)
5x weekly
August 3
Monterey, CA (MRY)
Daily
August 3
Richmond, VA (RIC)
Daily
August 3
Riverton, WY (RIW)
Daily
August 3
Traverse City, MI (TVC)
Daily
August 3
Vancouver, BC (YVR)
Daily
August 4
Lihue, HI (LIH)
3x weekly
August 8
Destin-Ft Walton Beach, FL (VPS)
1x weekly
August 8
Greenville/Spartanburg, SC (GSP)
1x weekly
August 22
Jacksonville, FL (JAX)
12 Ops

Houston (IAH)
City
Frequency
August 3
Calgary, AL (YYC)
Daily
August 3
Amarillo, TX (AMA)
Daily
August 3
Honolulu, HI (HNL)
Daily
August 3
Ontario, CA (ONT)
Daily
August 8
Jackson Hole, WY (JAC)
1x weekly
August 8-August 15
Bozeman, MT (BZN)
1x weekly
August 8-August 15
Rapid City, SD (RAP)
1x weekly

Los Angeles (LAX)
City
Frequency
August 3
Boston, MA (BOS)
Daily
August 3
Kalispell, MT (FCA)
Daily
August 3
Kona, HI (KOA)
Daily
August 3
Kahului, HI (OGG)
Daily
August 3
Lihue, HI (LIH)
Daily
August 3
Phoenix, AZ (PHX)
2x daily
August 3
Seattle, WA (SEA)
2x daily
August 4
Hilo, HI (ITO)
3x weekly

New York/Newark (EWR)
City
Frequency
August 3
Burlington, VT (BTV)
2x daily
August 3
Kansas City, MO (MCI)
2x daily
August 3
Orange County, CA (SNA)
Daily
August 3
Sarasota/Bradenton, FL (SRQ)
3x daily
August 3
Syracuse, NY (SYR)
Daily
August 3
Toronto, ON (YYZ)
Daily
August 8
Bozeman, MT (BZN)
2x weekly
August 8-August 15
Rapid City, SD (RAP)
1x weekly

San Francisco (SFO)
City
Frequency
August 3
Honolulu, Hawaii (HNL)
2x daily*
August 3
Kona, Hawaii (KOA)
2x daily*
August 3
Kahului, Hawaii (OGG)
2x daily*
August 3
Lihue, Hawaii (LIH)
Daily
August 3
Washington, DC (DCA)
6x weekly
August 8-August 15
Rapid City (RAP)
1x weekly
*Service increases August 3

International – August

* New market in August / ** Market with increasing frequencies in August

Chicago O'Hare (ORD)
City
Frequency
Atlantic
Brussels (BRU)*
4x weekly
Frankfurt (FRA)*
5x weekly
London (LHR)
Daily
Latin
Cancun, Mexico (CUN)*
4x weekly
Mexico City, Mexico (MEX)*
5x weekly
Pacific
Tokyo-Haneda (HND)
5x weekly
Canada
Calgary (YYC)
Daily
Montreal (YUL)**
2x daily
Quebec City (YQB)*
Daily
Toronto (YYZ)**
3x daily

Denver (DEN)
City
Frequency
Latin
Cancun, Mexico (CUN)*
4x weekly
Canada
Calgary (YYC)*
Daily
Vancouver (YVR)*
Daily

Houston (IAH)
City
Frequency
Latin
(Central & South Am.)
Belize City, Belize (BZE)*
Daily
Guatemala City, Guatemala (GUA)*
2x daily
Liberia, Costa Rica (LIR)*
Daily
Lima, Peru (LIM)*
3x weekly
Managua, Nicaragua (MGA)*
Daily
Panama City, Panama (PTY)*
2x daily
Quito, Ecuador (UIO)**
Daily
San Jose, Costa Rica (SJO)*
2x daily
San Pedro Sula, Honduras (SAP)*
2x daily
San Salvador, El Salvador (SAL)*
2x daily
São Paulo, Brazil (GRU)*
Daily
Tegucigalpa, Honduras (TGU)
Daily
Latin (Mexico)
Cancun, Mexico (CUN)**
3x daily
Cozumel, Mexico (CZM)*
1x weekly
Guadalajara, Mexico (GDL)**
2x daily
Leon, Mexico (BJX)**
2x daily
Los Cabos, Mexico (SJD)
Daily
Mexico City (MEX)**
3x daily
Monterrey, Mexico (MTY)
Daily
Puebla, Mexico (PBC)*
4x weekly
Puerto Vallarta, Mexico (PVR)
Daily
Queretaro, Mexico
Daily
San Luis Potosi, Mexico
Daily
Latin (Caribbean)
Aruba (AUA)*
1x weekly
Montego Bay, Jamaica (MBJ)**
Daily
Nassau, Bahamas (NAS)**
Daily
Punta Cana, Dominican Republic (PUJ)**
Daily
San Juan, Puerto Rico (SJU)
Daily
St. Thomas
3x weekly
Canada
Calgary (YYC)*
Daily

Los Angeles (LAX)
City
Frequency
Latin
Guatemala City, Guatemala (GUA)*
2x weekly
San Salvador, El Salvador (SAL)*
2x weekly
Los Cabos, Mexico (SJD)*
5x weekly
Cancun, Mexico (CUN)*
2x weekly

New York/Newark (EWR)
City
Frequency
Atlantic
Amsterdam (AMS)
Daily
Brussels (BRU)*
3x weekly
Dublin (DUB)
4x weekly
Frankfurt (FRA)
Daily
London (LHR)
Daily
Munich (MUC)*
3x weekly
New Delhi (DEL)
Daily
Paris (CDG)**
Daily
Tel Aviv (TLV)
Daily
Zurich (ZRH)*
3x weekly
Latin
São Paulo, Brazil (GRU)*
3x weekly
Guatemala City, Guatemala (GUA)*
2x weekly
Liberia, Costa Rica (LIR)*
1x weekly
San Salvador, El Salvador (SAL)*
2x weekly
San Pedro Sula, Honduras (SAP)*
2x weekly
San Jose, Costa Rica (SJO)*
3x weekly
Cancun, Mexico (CUN)*
2x daily
Mexico City, Mexico (MEX)*
Daily
Aguadilla, Puerto Rico (BQN)*
Daily
Aruba (AUA)**
Daly
Montego Bay, Jamaica (MBJ)**
Daily
Nassau, Bahamas (NAS)**
Daily
Puerto Plata, Dominican Republic (POP)*
1x weekly
Punta Cana, Dominican Republic (PUJ)**
Daily
Santo Domingo, Dominican Republic (SDQ)**
2x daily
Santiago, Dominican Republic (STI)**
2x daily
San Juan, Puerto Rico (SJU)
Daily
Pacific
Tokyo-Narita (NRT)
Daily
Canada
Toronto (YYZ)*
Daily

San Francisco (SFO)
City
Frequency
Atlantic
Frankfurt (FRA)
Daily
London (LHR)*
5x weekly
New Delhi (DEL)
3x weekly
Tel Aviv (TLV)
3x weekly
Latin
Cancun, Mexico (CUN)*
2x weekly
Mexico City, Mexico (MEX)*
5x weekly
Puerto Vallarta, Mexico (PVR)*
5x weekly
Los Cabos, Mexico (SJD)*
5x weekly
Pacific
Hong Kong (HKG) - Singapore (SIN)
5x weekly
Pape'ete, Tahiti (PPT)*
3x weekly
Seoul (ICN)
3x weekly
Shanghai (PVG)
2x weekly
Sydney (SYD)
Daily
Tokyo-Narita (NRT)
Daily
Canada
Vancouver (YVR)**
2x daily

Washington, D.C. (IAD)
City
Frequency
Atlantic
Brussels (BRU)
Daily
Frankfurt (FRA)
Daily
London (LHR)
Daily
Munich (MUC)**
Daily
Zurich (ZRH)
Daily
Latin
Guatemala City, Guatemala (GUA)*
2x weekly
San Salvador, El Salvador (SAL)*
2x weekly
Canada
Toronto (YYZ)
Daily

Guam (GUM)
City
Frequency

Tokyo-Narita (NRT)**
10x weekly

Honolulu (HNL)
Daily

Saipan (SPN)
3x weekly

Palau (ROR)
2x monthly

Yap (YAP)
1x monthly

Island Hopper (TKK,PNI,KSA,KWA,MAJ)
1x monthly

Chuuk (TKK) - Pohnpei (PNI)
1x monthly
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