American Airlines president issues update on the ongoing situation

American Airlines President Robert Isom provides an update on how American is addressing the ongoing coronavirus (COVID-19) situation. In this video, Robert touches on how the airline has enhanced its cleaning procedures, adjusted its flight schedule, and is working to give customers more flexibility with their travel.

As a result of the presidential proclamation, the United States government imposed the following additional entry requirements that take effect March 13, 2020, after 11:59 p.m. ET.

Any U.S. citizen or lawful U.S. permanent resident returning to the United States who has travelled to one of the Schengen Area countries within the previous 14 days must enter the United States through an approved airport. American Airlines customers will be rebooked, if necessary, to one of those approved airports by our Reservations and Airport teams.

Foreign nationals who have travelled to one of the Schengen Area countries within the last 14 days will be denied permission to travel to the United States.

These entry requirements are in addition to those imposed by the presidential proclamation on March 2 and Jan. 31, which restricted entry to the U.S. from Iran and mainland China (excluding Hong Kong and Macau) respectively.

American continues to work closely with U.S. authorities to comply with these new orders while treating all of our customers with respect. American is committed to taking care of any affected customers by assisting them with rebooking options. Our team is proactively reaching out to customers who may be affected by these travel restrictions to ensure they are accommodated.

American flights to Schengen..

Four flights: Paris (CDG) via Dallas-Fort Worth (DFW), Miami (MIA), New York City (JFK) and Philadelphia (PHL)
Two flights: Frankfurt (FRA) via Charlotte (CLT) and DFW
One flight: Munich (MUC) via CLT
One flight: Amsterdam (AMS) via PHL
Two flights: Barcelona (BCN) via MIA and JFK
Four flights: Madrid (MAD) via DFW, MIA, JFK and PHL
One flight: Zurich (ZRH) via PHL

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