Thursday, 31 October 2019

CLEAR and United Airlines take partnership to Houston's George Bush Intercontinental Airport

Travellers can now speed through the security checkpoints with the tap of a finger, blink of an eye

CLEAR and United Airlines officially kicked-off operations at the airline’s George Bush Intercontinental Airport hub today, an important step toward making travel easier and more predictable for MileagePlus® members. Together, CLEAR, the security identity company that uses biometrics to build a frictionless and secure world and United are expanding services to new airports in new cities, offering discounted pricing on CLEAR membership, and delivering innovative experiences for customers from curb-to-gate and beyond. Lanes are now open at George Bush Intercontinental in terminals B and E and will open in terminal C in the near future.

“CLEAR’s partnership with United is focused on making travel easier and more predictable for MileagePlus members by delivering experiences that surprise and delight them throughout their journey,” said Howard Kass, CLEAR’s EVP of Corporate Affairs. “Here in Houston, we’ve hired more than 60 new CLEAR team members from the community and plan to hire another 20+ more so we can be a force multiplier for security, innovation and the customer experience from curb to gate and beyond.”

CLEAR is changing the way more than 4 million consumers experience the world by transforming the cards in their wallets into a single biometric ID. After a quick one-time enrollment, CLEAR members enjoy frictionless experiences at 60+ locations nationwide. At airports, members access security through a dedicated lane where they verify their identity with a tap of their finger or blink of an eye before continuing on to physical screening.

“Every day thousands of customers travel through our terminals at Houston George Bush Intercontinental, and our goal is to make it a positive experience. Expanding CLEAR lanes throughout our terminals is another example of United investing in the customer experience and specifically improving the day of travel experience,” said Rodney Cox, VP of Operations for United at Houston George Bush Intercontinental. “We look forward to continuing to partner with CLEAR and expand their presence here in Houston and other hubs throughout the country.”

As part of this partnership, CLEAR membership is complimentary for MileagePlus Premier® 1K® members and discounted pricing is also available at varying rates for other Premier members, U.S. United credit card holders and general MileagePlus members. To learn more and take advantage of this pricing, customers can visit CLEAR and United anticipate opening additional lanes at Houston George Bush in Terminal C and at Newark Liberty International Airport in the near future as well as launching at United’s terminals in Chicago O’Hare International, later this year.

“We are thrilled that CLEAR is expanding service to additional terminals at George W. Bush Intercontinental Airport,” Houston Airport System Chief Commercial Officer Ian Wadsworth said. “CLEAR will provide faster identification screening for travellers, but beyond that, this service highlights what the exciting future of travel is all about- using the latest biometric technology to provide a more seamless customer experience.”

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