Wednesday, 7 November 2018

Finnair invests in customer comfort with new ATR cabins in 2019 & new Premium Economy class for long-haul as of 2021

One of the leading Nordic airlines, Finnair is investing in future customer comfort with all new entire cabin of its ATR fleet of aircraft scheduled for 2019 and the airline will also introduce a new and potentially highly lucrative Premium Economy cabin class for its long-haul fleet. 

Finnair uses its ATR aircraft mainly on its domestic route network as well as on routes to the Baltics, to Gdansk in Poland and to Stockholm’s Bromma airport with the flights are operated by Finnair’s partner Norra. 

The new cabin renewal will include new seats, new carpets and a harmonised and fresh cabin interior design, “We want our customers to get a fresh Nordic experience on our regional flights,” says Piia Karhu, Senior Vice President, Customer Experience at Finnair. “The regional feeder traffic is an important part of the Finnair network – we have over 30 000 ATR flights every year.”. The first ATR aircraft with the renewed cabin is expected to be in operation in summer 2019, and the refurbishment of the 12 aircraft should be completed during the first part of 2020.

It isn't just domestic and regional passengers that will see a new cabin, Finnair will also introduce a new cabin class across its entire long-haul fleet from 2021. The carrier will bring a whole new Premium Economy cabin to that fleet that will feature highly customised designs and provide passengers with increased space and comfort along with an enhanced service offering. “We see a growing trend of quality-focused travellers, who place a strong focus on the comfort and quality of their travel experience,” adds Karhu. “Responding to customer needs from all our key markets, our new Premium Economy class will serve the requirements of both leisure and corporate customers.”  

The rollout of Premium Economy class to Finnair’s long-haul fleet starts in the fourth quarter of 2020 and is expected to be completed by the end of 2022.  Detailed planning of the cabin design, service concept as well as the commercial aspects are currently ongoing, and the airline will publish these at a later stage. 

(Images Norra Regional Airlines / Finnair)