Friday, 7 September 2018

UK's British Airways calls in police over hacked data - more than 380,000 transactions compromised

The UK's British Airways has called in the police to help investigate as a 'matter of urgency' the theft of customer data from its website and mobile app the company confirmed tonight.

The airline confirmed that personal and financial details of customers making bookings had been compromised. It warned that around 380,000 transactions had been compromised.  The hack took place between 22:58 on 21st August and 21:45 on 5th September. The airline is confident that the data stolen didn't include travel plans or passport details.

"We have notified the police and relevant authorities. We are deeply sorry for the disruption that this criminal activity has caused. We take the protection of our customers' data very seriously." the airline said in a statement, adding, "The breach has been resolved and our website is working normally,"

The company has notified all the customers affected by the hack and data loss by Thursday evening, however, the firm said people that might have been affected should contact their bank or credit card provider and follow their recommendations.

Alex Cruz, British Airways' chairman and chief executive, said: "We are deeply sorry for the disruption that this criminal activity has caused. We take the protection of our customers' data very seriously.".

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