Vanilla Air, the budget off-shoot of ANA forced a disabled man to forego his wheelchair and crawl up the stairs to board one of its aircraft.
The horrendous incident took place on 5th June, as Hideto Kijima was preparing to return to Osaka from a trip to Amami Oshima island. He had spent his holidays on the southern Japanese island, having a fantastic time, documenting his holiday in a Facebook post. He had stayed in a fully accessible villa and even gone swimming with sea turtles, he wrote.