Showing posts with label Emirates. Show all posts
Showing posts with label Emirates. Show all posts

14 March, 2024

Emirates SkyCargo is now live on cargo.one

The new channel cements Emirates SkyCargo’s presence on three of the biggest digital marketplaces, providing more choice and flexibility for global customers.



Cementing its presence on three of the biggest digital marketplaces for air freight logistics, Emirates SkyCargo is now live on cargo.one. The partnership underscores Emirates SkyCargo’s long standing commitment to implementing digital solutions that streamline operations, drive efficiencies and unlock value for its global customer base. Bolstering its advanced and customer-centric digital distribution strategy, partnering with cargo.one ensures that Emirates SkyCargo offers are present where its customers wish to book. 

Through cargo.one, customers will be able to access Emirates SkyCargo schedules, tariff and contract rates, along with real-time access to available capacity, empowering freight forwarders to make immediate bookings at any time. During the initial launch phase, the partnership will roll out in select countries in Europe before expanding across the Americas, Africa, the Far East and Australasia. cargo.one now contributes to Emirates SkyCargo’s digital status in the market, with its seamless booking experience and reach to 15,000 freight forwarders in every corner of the world. 

Jeffrey van Haeften, Senior Vice President Cargo Commercial Worldwide, Emirates SkyCargo, said: “Digitalisation is a key way that we help the world work better, providing flexible and convenient options for freight forwarders to seamlessly access Emirates SkyCargo’s world-class product and services. In turn, by streamlining our quotations and bookings, we enable our teams to focus on providing outstanding customer service, which is the cornerstone of our brand. We will continue to invest in digital solutions and partnerships such as cargo.one to enhance the experience for our customers and expedite the movement of goods all over the world.”

Emirates SkyCargo’s four core products are listed on cargo.one, including Emirates Fresh and Emirates Fresh Breathe, an integrated and responsive cool chain purpose-built for perishables; Emirates Airfreight Priority for urgent shipments that require speed and reliability; and Emirates Airfreight for the quick and careful transport of general cargo.



13 March, 2024

Emirates SkyCargo is now live on cargo.one

The new channel cements Emirates SkyCargo’s presence on three of the biggest digital marketplaces, providing more choice and flexibility for global customers.



Cementing its presence on three of the biggest digital marketplaces for air freight logistics, Emirates SkyCargo is now live on cargo.one. The partnership underscores Emirates SkyCargo’s long standing commitment to implementing digital solutions that streamline operations, drive efficiencies and unlock value for its global customer base. Bolstering its advanced and customer-centric digital distribution strategy, partnering with cargo.one ensures that Emirates SkyCargo offers are present where its customers wish to book. 

Through cargo.one, customers will be able to access Emirates SkyCargo schedules, tariff and contract rates, along with real-time access to available capacity, empowering freight forwarders to make immediate bookings at any time. During the initial launch phase, the partnership will roll out in select countries in Europe before expanding across the Americas, Africa, the Far East and Australasia. cargo.one now contributes to Emirates SkyCargo’s digital status in the market, with its seamless booking experience and reach to 15,000 freight forwarders in every corner of the world. 

Jeffrey van Haeften, Senior Vice President Cargo Commercial Worldwide, Emirates SkyCargo, said: “Digitalisation is a key way that we help the world work better, providing flexible and convenient options for freight forwarders to seamlessly access Emirates SkyCargo’s world-class product and services. In turn, by streamlining our quotations and bookings, we enable our teams to focus on providing outstanding customer service, which is the cornerstone of our brand. We will continue to invest in digital solutions and partnerships such as cargo.one to enhance the experience for our customers and expedite the movement of goods all over the world.”

Emirates SkyCargo’s four core products are listed on cargo.one, including Emirates Fresh and Emirates Fresh Breathe, an integrated and responsive cool chain purpose-built for perishables; Emirates Airfreight Priority for urgent shipments that require speed and reliability; and Emirates Airfreight for the quick and careful transport of general cargo.



11 March, 2024

Emirates steps up offerings for Holy Month of Ramadan

Reflecting the spirit of togetherness and generosity during the Holy Month of Ramadan, Emirates will be serving thousands of meal boxes for fasting passengers both onboard and at boarding gates, screening an array of religious content and popular TV shows on ice, and offering traditional Ramadan dishes in the lounges.

Emirates supports customers observing the Holy Month of Ramadan


Ramadan refreshments in the lounges


At the Emirates lounges in Dubai International Airport (DXB), traditional Arabic sweets, dates and coffee will be offered during Ramadan. Meals available in First and Business Class lounges will include a selection of hot and cold Arabic mezze, lentil soup, main courses of Arabic mixed grill with tahina, chicken kabsa served with dakous and raita, and desserts of kunafa pistachio cream, basboussa saffron, walnut kathayef ashta and ice cream flavours of Arabic coffee and dates or baklawa, alongside a host of traditional Arabic sweets and pastries. Emirates lounges are also equipped with dedicated prayer rooms and ablution facilities to ensure a peaceful environment for worship. 

Emirates Iftar boxes at Boarding Gates


Emirates supports customers observing Ramadan with Iftar boxes to break the fast
For fasting customers at select Emirates Boarding Gates during iftar time, complimentary iftar boxes to help break the fast - containing water, laban, a banana, and dates.








Captain announcements of Iftar time


To ensure the highest levels of accuracy for fasting Muslim passengers, Emirates uses a unique tool to calculate the correct timings for imsak (the time to commence fasting) and iftar while in-flight, based on the times of the sunrise and sunset of the location the flight is passing by using the aircraft’s longitude, latitude, and altitude. When the sun sets, passengers will be officially informed of the iftar time by the captain.

Emirates Ramadan Meal Boxes onboard


From the 11 March, customers breaking their fast across all cabin classes to select destinations will be offered nutritionally balanced Ramadan meal boxes. Iftar meals will be served in bespoke boxes, designed by Emirates to represent the rich Emirati heritage of the Al Sadu weavers. This traditional community weaving practised by Bedouin women of the UAE who handmade accessories in distinctive geometric patterns, reflects the community aspect of the Holy Month.

26 February, 2024

Emirates Skywards announces exclusive, multi-year partnership with Visa

Emirates Skywards, the award-winning loyalty programme of Emirates and flydubai, has announced an exclusive, multi-year strategic partnership with Visa, a world leader in digital payments.

 

Emirates Skywards has announced an exclusive, multi-year partnership with Visa. The agreement was signed in the presence of His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive Emirates Airline and Group, and senior executives from both Emirates and Visa. The agreement was signed by Dr. Nejib Ben Khedher, Divisional Senior Vice President Emirates Skywards (left) and Dr. Saeeda Jaffar, Senior Vice President and Group Country Manager for GCC at Visa (right).


The new partnership with Visa will strengthen collaboration between Emirates Skywards and co-brand issuer partners across the GCC; enable the loyalty programme to work more closely with its partners on personalization and data-driven decision making; improve digitization and innovation; and increase opportunities for more personalised rewards and products on co-brand card propositions.

The agreement was signed in the presence of His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive Emirates Airline and Group, and senior executives from both Emirates and Visa.

Dr. Nejib Ben Khedher, Divisional Senior Vice President Emirates Skywards, said: “We’re excited to announce this landmark partnership with Visa – a strategic agreement which will unlock incremental value for our loyal members across the GCC and will tighten our collaboration with our banking partners in the region. This agreement is a major milestone for Emirates Skywards as it continues to lead the industry with innovative digital-first products and experiences.” 

Dr. Saeeda Jaffar, Senior Vice President and Group Country Manager for GCC at Visa, added: "This multi-year exclusive deal with Emirates Skywards, one of the largest of its kind worldwide and the largest in scale in the region, is a testament to Visa's global leadership in travel co-brands and a significant milestone in our journey to enhance the payment experience for travelers worldwide. Here in the UAE, our Global Travel Intentions study revealed that 70% of outbound travelers consider digital payments integral to a secure and rewarding travel experience. This large-scale partnership is a step towards fulfilling that need and we are thrilled with this opportunity to work with Emirates in bringing new experiences to Visa cardholders in the UAE and GCC.’’


Strategic partnership between two global brands


This strategic partnership between two global brands will drive growth for both organisations; increase investments into the co-brand programme; and open new opportunities for Emirates Skywards to work closely with financial partners across the region. Members will benefit from personalised rewards and enhanced travel opportunities through the optimised use of data, technology, and resources.

Emirates Skywards and Visa co-branded cardholders can look forward to an improved customer journey and exclusive offers including accelerating Miles earning opportunities; customized promotions; and other experiences tailored to member preferences.


One of the world’s most valued loyalty programmes

Valuedynamx Powers Emirates Skywards with the Launch of "Pay with Points / Miles" Offering Via Skywards Miles Mall

 

Valuedynamx, a Collinson Company, gives Emirates Skywards members more redemption options across hundreds of global retail brands


In a commitment to elevating customer loyalty experiences through innovation, Valuedynamx, a Collinson Company and leading global provider of curated, data-driven purchase rewards, is powering Emirates Skywards, the award-winning loyalty program of Emirates and flydubai, with the launch of a "pay with points /miles" redemption offering via the 'Spend Online' section with Skywards Miles Mall. This redemption offering provides a convenient way for Emirates Skywards members to use their Miles to spend on more everyday options.

With Skywards Miles Mall's expanded spend offerings, Emirates Skywards members can spend Miles earned on travel with Emirates and flydubai, partner airlines and lifestyle partners worldwide, in real time for digital gift cards at more than 500 brands across 5 markets globally, including the United Arab Emirates, United Kingdom, United States, Australia and India. Skywards Miles Mall provides access to a variety of new redemption opportunities, including popular local brands that cater to everyday lifestyle needs across fashion, fitness, technology, food and beverage, and more. Emirates Skywards members can now spend rewards with globally recognized brands they know and love.

23 February, 2024

Emirates A380 lands in Austria

                     The Emirates A380 has returned to  Vienna again after a break of nearly four years and carrying more than 400 passengers to the Austrian capital. Emirates has become the only air carrier to operate the double-decker at Vienna International Airport, a significant milestone in the history of the partnership between the two entities.

The iconic aircraft landed on Austrian soil for the first time back in 2014 to mark the 10th anniversary of Emirates’ operations in Austria, followed by a scheduled A380 service in 2016 between Dubai and Vienna.

"We are delighted to bring our A380 back on the Vienna-Dubai route and offer our passengers the incomparable experience on board the popular aircraft. The A380 is Emirates' flagship aircraft and a fan-favourite among passengers around the world. The return of the double-decker marks a milestone for Emirates’ operations in Austria and demonstrates the significance of our market in Emirates’ global route network," says Elisabeth Zauner, Country Manager Emirates Austria, on the resumption of the scheduled Emirates A380 operations to Vienna.

Julian Jäger, Joint CEO of Vienna Airport, is also enthusiastic about the return of the Emirates A380: "I am delighted that the Emirates A380 is back in regular service to Vienna. The world's largest passenger aircraft is a highlight for all travellers and a great enrichment for Vienna Airport. The associated increase in capacity is a further sign of the strengthening of connections to the Near and Middle East and is good for tourism to and from Austria."

10 January, 2024

Emirates reveals its ‘vegan vault’ of 300 recipes as demand for plant-based cuisine increases by 40%


As global interest peaks in Veganuary - an initiative that has highlighted the benefits of a vegan diet for the last decade, Emirates has noted a surge of 40% in customer demand for plant-based meals. To meet this demand in 2024, Emirates will introduce an array of new vegan dishes onboard and in lounges later this year, adding even more dishes to its ‘vegan vault’ of more than 300 curated plant-based recipes.

Emirates vegan meals: Bitesize Breakdown


In 2023, Emirates has more than 300 vegan recipes in rotation across 140 destinations, up from 180 recipes in 2022.
In 2023, Emirates served more than 450,000 plant-based meals onboard, an increase from 280,000 plant-based meals served in 2022.
Vegan meal consumption has grown 40% year on year in line with passenger volumes, but in some regions, consumption has exceeded passenger volume growth -  such as  Africa with an additional 4% increase, Southeast Asia with an additional 5% increase, and the Middle East showing a significant additional increase of 34%.
The biggest increase in consumption of vegan meals occurred in Economy Class.
Significant increases were noted specifically on Emirates routes to China, Japan and the Philippines.
Many Emirates Cabin Crew are also embracing a plant-based diet, as Emirates introduced vegan meals for Cabin Crew in 2018.

Emirates vegan cuisine in every class



In Economy class, Emirates customers can enjoy moreish dishes like chickpea crepe stuffed with carrot, peppers, mushroom and tomato concasse, experience a textured pumpkin frittata, tuck into a tofu tikka masala or enjoy a hearty chickpea kale stew with parsley pilaf rice and baby spinach. Scrumptious vegan desserts in Economy include a coconut mousse with mango compote, moist banana cake with chocolate crumble or luscious chocolate pudding with cocoa soil.

In Premium Economy class, customers choosing vegan cuisine will be served nutritiously delicious dishes like jackfruit curry with basmati rice, or a rich squash chestnut stew followed by a light chocolate tofu cheesecake or a smooth and satisfying raspberry parfait with a pop of orange compote.

In Business class, a range of elegant and creatively curated dishes are offered including roasted cauliflower with ancient grains, caramelised pear and lovage pesto or a warming ragout of Asian tofu and shitake mushroom with glass noodles. Customers who have room for dessert can feast on a tropical coconut pineapple cake or indulge in a chocolate cheesecake accented by a dark chocolate cigar and strawberry compote.

Emirates A380 returns to Vienna


A380 returns to Vienna
Emirates is welcoming the new year in Austria with great news: From 21 February until the end of the winter flight schedule - 30 March 2024, the flights EK127 and EK 128 which are currently operated by a Boeing 777-300ER aircraft will be upgraded to a three-class A380 aircraft, boosting capacity and adding more options for travellers to and from Vienna.

Emirates’ flight EK127 leaves Dubai at 08:55hrs and arrives in the Austrian capital at 12:25hrs. The return flight EK128, departs Vienna at 15:10hrs and arrives in Dubai at 23:40hrs. All times are local.    

Emirates passengers travelling from Vienna will once again enjoy the unique experience offered by the world's largest passenger aircraft, including first-class suites and shower spas, the onboard lounge and, of course, the best international and regionally inspired cuisine. The award-winning in-flight entertainment system ice offers up to 6,500 channels of on-demand entertainment. 

Elisabeth Zauner, Country Manager of Emirates Austria, is delighted about the return of the Emirates A380 to Vienna: "The deployment of our A380 until the end of the winter schedule is a great milestone for us, which emphasises the importance of Vienna as a destination and as a departure point. We naturally hope that our flagship will return permanently in the future." 


Vienna has had to do without the Emirates A380 since August 2022. With this change in the winter flight schedule, an expression of the airline's dynamic and demand-oriented fleet planning, Emirates will now be the only airline to serve Vienna Airport with the two-deck fan-favourite A380. The evening flights EK 126 and EK 125 will continue to be operated as usual with a B777-300 ER.

In order to guarantee a particularly high standard of comfort for passengers, the Emirates A380 offers 14 seats in First Class, 76 in Business Class and 429 seats in Economy Class on the Vienna-Dubai route. The use of the A380 means that almost 40% more passengers can be transported, which emphasises the importance of Vienna as a location and highlights the demand for long-haul travel via Dubai. Freight capacity on the Vienna-Dubai route will not increase as a result of the change of aircraft type. 

Emirates is the largest operator of the A380 aircraft in the world with 116 aircraft currently in its fleet. Nearly 90 A380s are currently in service across Emirates’ global network, including to popular destinations Bangkok, Mauritius, Denpasar/Bali and Sydney. 

29 November, 2023

Emirates honours the 52nd UAE National Day


Honouring the 52nd UAE National Day on 2 December, Emirates is marking the occasion with regional sweet treats onboard, an array of Arabian dishes and Emirati specialities presented in the Emirates Lounges Dubai, and a library of celebrated Emirati music and movies on ice.



UAE National Day is celebrated on 2 December to mark the union of the seven emirates, and Emirates customers in all classes departing Dubai will be given an Emirati-inspired sweet treat in a mini giftbox, while the aircraft interior is lit up in the colours of the UAE flag. First and Business Class customers will enjoy a duo of date tart with vanilla cream and saffron profiterole, while Premium Economy and Economy customers will have gers ogaily, a mini cake with saffron, cardamom and rose water.

In Emirates First Class Lounges in Dubai, customers can feast on traditional Emirati chicken machbous followed by an array of tempting desserts including karak profiteroles, Umm Ali spheres, lommie kabeese cheesecake and Emirati luqaimat served with dates syrup and pistachio sauce, accompanied by the Al Qahwa-Tini mocktail made with coffee, dates syrup and pistachio powder. In the Business Class Lounges, Emirati style lamb ouzi with mint raitha and dakkus will be served, as well as Emirati chicken machbous, along with the Al Shay Butuqal mocktail, that blends rose and vanilla tea, orange and elderflower. Delectable treats will be displayed including Arabic coffee delice, loomi and rose profiteroles, gers ogaily cardamom sesame financiers and burnt gahwa chocolate tarts. Customers in both First and Business Class lounges can also treat themselves to a refreshing ice-cream from the Emirates ice-cream cart, homemade in flavours of Halwa and Arabic coffee.

Customers can get into the national spirit with Emirates award-winning ice, and enjoy a host of Emirati movies; Khorfakkan, Ghost, Bezat, 218: Behind The Walls of Silence, Nahs X Large, Kayf Tasmaony Ajeb, Safar Edtirary, Shaghaltna Arjantenia, Al Meares, Khalek Shanab 2 and Behind The Scenes. In Arabic TV, customers can be enlightened by My Story, a docudrama series inspired by HH Sheikh Mohammed bin Rashid Al Maktoum’s book of the same name, or be absorbed in Al Mtwassf – proverbs about the UAE, discover Al Sanaa’, a show which explores local culture and traditions, or Al Kaboos – a series about legends and folklore in the UAE. Tune into a podcast called Fazza – Qassed Fazza, a series of poems written by HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum or a wide selection of Khaleeji music collection featuring Emirati artists, including Hussain Al Jassmi, Hazza’ah Al Minhali, Ahlam, Omar Al Marzooqi, Balqees, Abdul Menaem Al Ameri and Fayez Al Saeed.

Shopping on EmiratesRED, customers can commemorate the UAE in the form of a sleek timepiece, a limited edition Zinvo Air Blade 50 years Anniversary Edition Automatic Watch. Priced at $199.00, the watch is a futuristic and eye-catching matte black, with subtle green and red-coloured hands, and a 12 o'clock emblem in white, paying tribute to the colours of the UAE flag. The back of the watch also features an engraved and enamelled flag to symbolise the UAE’s national day. EmiratesRED pre-order is available on most flights, inviting customers to shop from 21 days up to 40 hours before their flight, and browse a wide range of exclusive products – some of which are not available onboard. Passengers need to provide their flight details during checkout, and the orders are delivered by cabin crew directly to the passenger’s seat inflight.

Emirates honours the UAE’s milestone achievements in space exploration with special one-off flight


National heroes Dr Sultan AlNeyadi and Hazzaa AlMansoori
Emirates, in collaboration with the Mohammed Bin Rashid Space Centre (MBRSC), is celebrating the UAE’s visionary national space initiatives with a one-off special flight. National heroes Dr Sultan AlNeyadi, who recently returned from a 6-month mission on the International Space Station (ISS) and Hazzaa AlMansoori, the first Emirati astronaut in space were guests of honour onboard. The MBRSC team has played a key role in fostering a strong and diverse space sector by developing its capacities and expertise to compete on the global stage through conducting a number of missions and projects for the UAE.

The Emirates A380 was emblazoned with a specially designed astronaut decal, celebrating the UAE’s vision to build its capabilities in space exploration and aerospace innovation on the global stage. Commanded by Captain Abdalla Abdelrahman Al Hammadi and First Officer Alex Van Der Veer, EK2641 took off from Dubai International Airport at 12:00, cruising across all seven Emirates. Joining the astronauts onboard were Salem Humaid AlMarri, Director General of MBRSC, Emirates’ Chief Operating Officer, Adel Al Redha, astronauts Sultan AlNeyadi, Hazzaa AlMansoori and crew members of Expedition 69 along with close to 200 employees from MBRSC.

Before take-off, Dr Sultan AlNeyadi and Hazza Al Mansouri visited Emirates Headquarters and were welcomed by Emirates' President Sir Tim Clark and Chief Operating Officer Adel Al Redha.   Emirates employees then had the once-in-a-lifetime opportunity to join a Q&A followed by a meet and greet with the two admired astronauts.

H.E. Salem Humaid AlMarri, Director General, MBRSC said: “We are grateful to Emirates for this exceptional gesture, honouring the astronauts and the team at MBRSC. Today's event symbolised our shared vision and commitment to pioneering and recognizing the contributions of the aerospace sector. As we look to the future, MBRSC remains dedicated to driving the UAE and the region towards new frontiers in space exploration and innovation. With our leadership's futuristic vision, we are ready to uncover new discoveries, achieve milestones, and further enhance our nation's global presence in the field of space.”

Adel Al Redha, Emirates COO said: “We are honoured to celebrate the successful mission and return of Dr Sultan AlNeyadi, as well as the ground-breaking work of MBRSC to propel the UAE’s flourishing space sector. Whether it’s soaring through the skies or rocketing into the atmosphere, Emirates pilots and MBRSC astronauts share a passion for discovery and are a source of innovation and inspiration for all. As MBRSC pioneers the final frontier, Emirates’ vast network of over 140 destinations across six continents enable earth-bound travellers to explore almost every corner of the world. Together, we will continue to support the UAE’s vision to unveil new knowledge and discover new horizons, both on and off planet.”

Established in 2006, MBRSC is an advanced scientific and technological hub, responsible for making the UAE a world leader in space services and exploration. In addition to the world-class UAE Astronaut Programme, MBRSC is an incubator of innovation, developing some of the world’s most high-accuracy, high-resolution imaging satellites to produce data and analysis for the global scientific and research communities. MBRSC also launched several exploration initiatives, including the successful Emirates Mars Mission in 2021 which has been collecting essential data on the red planet’s atmosphere for over one Martian year – equivalent to approximately two Earth years.

With the clear synergies between aviation and aerospace, Emirates is also contributing to the country’s ecosystem. The Emirates Flight Training Academy, with its cutting-edge technologies, is one of the most advanced pilot training programmes in the world, preparing the next generation of aviators to push boundaries as they take to the skies. With 289 cadets currently enrolled, 222 of whom are Emirati, and a further 120 who graduated and are now flying for Emirates, the airline is committed to developing the country’s pipeline of talented and experienced pilots.

22 November, 2023

Emirates joins UAE-based research consortium for renewable and advanced aviation fuels

The consortium, Air-CRAFT, is supported by the UAE Ministry of Energy and Infrastructure and UAE General Civil Aviation Authority, and comprises eight founding entities: ADNOC, Boeing, Emirates, ENOC Group, Etihad, Honeywell, Khalifa University, Masdar.



                                   In the UAE Year of Sustainability, and at the 3rd ICAO Conference on Aviation and Alternative Fuels (CAAF/3) was held in Dubai, eight founding entities announced the launch of the “Air-CRAFT” initiative - a UAE based research consortium focused on developing, producing, and scaling sustainable aviation fuel (SAF) technologies.

Air-CRAFT, or the UAE Centre for Renewable and Advanced Fuel Technologies for Aviation, is a first-of-its-kind initiative that will bring together entities across the value chain – industrial policy makers, aviation regulators, fuel producers, academia and researchers, aircraft and powerplant manufacturers, and airline operators. While based in the UAE, the consortium will also engage with, and welcome the participation of relevant international entities as it progresses. The new initiative was announced on the sidelines of CAAF/3 today and ahead of COP28. 

Air-CRAFT is supported by the UAE Ministry of Energy and Infrastructure. “The aviation sector holds great importance as a key contributor to the GDP and as a target sector for our robust decarbonization drive,” said His Excellency Suhail Mohamed Al Mazrouei, Minister of Energy and Infrastructure. “The UAE has committed to reaching net zero by 2050, and this goal can only be achieved by slashing the emissions across the board. Air-CRAFT will go a long way in supporting the decarbonization of the aviation sector, helping to make it resilient and sustainable well into the future.”

His Excellency Abdulla bin Touq Al Marri, Minister of Economy of the UAE and Chairman of the GCAA said: Introducing 'Air-CRAFT' at CAAF3 in Dubai emphasizes the UAE's commitment to accelerate sustainable aviation fuel (SAF) production, uniting government, private sector, and academia for a collective push toward sustainable aviation practice”. Bin Touq adds, “Aligned with the net-zero emissions goal by 2050, this consortium, the largest and most unique in the SAF industry, represents a substantial stride towards greener aviation future, and we look forward to making a significant positive impact through it”.

21 November, 2023

Emirates has signed an order for an additional 15 Airbus A350-900s

Emirates has signed an order for an additional 15 A350-900s at the Dubai Airshow last week, taking its total order to 65 aircraft.


Big Airbus order for Emirates.
HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group said, “The A350-900s will add to our fleet mix and we are pleased to announce additional orders for this aircraft type. We plan to deploy our A350s to serve a range of new markets including long-haul missions of up to 15 hours flying time from Dubai. We will work closely with Airbus and Rolls-Royce to ensure our aircraft deliver the best possible operating efficiency and flying experience for our customers.”
 
“Emirates’ orders this week are all carefully planned to support our future growth and the Dubai economic vision set out by HH Sheikh Mohammed bin Rashid Al Maktoum. The Emirates experience is often the first visitor experience of Dubai – and we want it to be the best.”

Christian Scherer, Airbus Chief Commercial Officer and Head of International said, “With this agreement we mark another solid step forward in the long standing relationship agreement between Emirates and Airbus. A relationship founded on a pursuit of innovation, efficiency and operational excellence. Just as the A380 established itself at the heart of Emirates operations, we are equally proud of what the A350 will do in the years to come.”

The A350 is the world’s most modern and efficient widebody aircraft and the long range leader in the 300-410 seater category, flying efficiently on any sector from short-haul to ultra-long-haul routes up to 9,700nm. Its clean sheet design includes state-of-the-art technologies, aerodynamics, lightweight materials and latest generation engines that together deliver 25% advantage in fuel burn, operating costs and CO₂ emissions, as well as 50% noise reduction compared to previous generation competitor aircraft.





Flexibility for airlines, comfort for passengers

20 November, 2023

RTX's Pratt & Whitney Canada to maintain PW980 auxiliary power units for Emirates' Airbus A380 aircraft


Comprehensive agreement underpins A380's importance within Emirates fleet in the coming decade





           Pratt & Whitney, an RTX  business, has signed a 10-year agreement with Emirates to maintain and support the airline's 116 PW980 auxiliary power units (APUs) on its Airbus A380 aircraft.

"The PW980 is the largest APU in commercial airline service, and we understand its importance to the dispatch availability of the Emirates' fleet of A380 aircraft," said Irene Makris, vice president of Customer Service at Pratt & Whitney Canada. "Our maintenance and support program for APUs is instrumental in providing timely and effective maintenance planning and support. This support agreement will help ensure the continued success of Emirates' A380 operation for years to come."

The PW980 APU is a two-shaft gas turbine engine specifically designed for the Airbus A380 wide-body jetliner. Pratt & Whitney Canada manufactures a comprehensive portfolio of APUs for both military and civil/commercial aircraft applications. Operated by more than 700 different operators worldwide, Pratt & Whitney Canada APUs help power over 7,000 aircraft in operation.


Since its founding in 1928, Pratt & Whitney Canada engines have flown one billion hours. Read more about Pratt & Whitney's history of innovation here.

18 November, 2023

RTX's Pratt & Whitney Canada to maintain PW980 auxiliary power units for Emirates' Airbus A380 aircraft


Comprehensive agreement underpins A380's importance within Emirates fleet in coming decade



           Pratt & Whitney, an RTX  business, has signed a 10-year agreement with Emirates to maintain and support the airline's 116 PW980 auxiliary power units (APUs) on its Airbus A380 aircraft.

"The PW980 is the largest APU in commercial airline service, and we understand its importance to the dispatch availability of the Emirates' fleet of A380 aircraft," said Irene Makris, vice president of Customer Service at Pratt & Whitney Canada. "Our maintenance and support program for APUs is instrumental in providing timely and effective maintenance planning and support. This support agreement will help ensure the continued success of Emirates' A380 operation for years to come."

The PW980 APU is a two-shaft gas turbine engine specifically designed for the Airbus A380 wide-body jetliner. Pratt & Whitney Canada manufactures a comprehensive portfolio of APUs for both military and civil/commercial aircraft applications. Operated by more than 700 different operators worldwide, Pratt & Whitney Canada APUs help power over 7,000 aircraft in operation.


Since its founding in 1928, Pratt & Whitney Canada engines have flown one billion hours. Read more about Pratt & Whitney's history of innovation here.

16 November, 2023

Emirates to order 90 Boeing 777 jets



Dubai-based mega-carrier, Emirates will order 55 Boeing 777-9 and 35 examples of the 777-8 jets, it was announced during the Dubai Airshow at a signing event attended by His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group; and Stan Deal, president and CEO of Boeing Commercial Airplanes.

In addition, Emirates updated its 787 Dreamliner order book to better align future capacity to demand. The airline is buying five more 787 jets – growing its 787 backlog to 35 – while converting 30 787-9s to 20 787-8 and 10 787-10 aeroplanes.

"Emirates is the biggest operator of Boeing 777 aircraft, and today's order cements that position," said HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group. "We've been closely involved in the 777 program since its start up until this latest generation of 777X aircraft. The 777 has been central to Emirates' fleet and network strategy of connecting cities on all continents non-stop to Dubai. We are pleased to extend our relationship with Boeing and look forward to the first 777-9 joining our fleet in 2025." 

Boeing's relationship with Emirates dates back to the airline's first 777 order in 1992. Today, Emirates has nearly 150 777 jets in its fleet. Based on the most successful twin-aisle airplane ever, the 777, the 777X family is designed to maximize efficiency and environmental performance by 25%, while providing an exceptional onboard experience.

"This order is an incredible vote of confidence in Boeing's highly efficient widebody family and the versatility of our 777X and 787 airplanes to meet Emirates' needs for global long-haul travel," said Stan Deal, president and CEO of Boeing Commercial Airplanes. "The 777-9 and 777-8 are the perfect airplanes to support Emirates' growth, improving environmental performance and unmatched payload capability along the way."

The 777-9 will be the largest and most fuel-efficient twin-engine jet in the world, with the lowest operating cost per seat of any commercial airplane. Opening new growth opportunities for airlines, the 777-9 seats 426 passengers in a typical two-class configuration, with a range of 13,510 km (7,295 nautical miles).

The 777-8 seats 395 passengers with a range capability of up to 16,190 km (8,745 nautical miles). The 777-8 also offers airlines more revenue potential through more payload and improved fuel efficiency on short and long flights.

Emirates A380 fleet to ‘fly better’ well into the next decade.

 
                             Emirates, the world’s largest international airline and biggest A380 operator is doubling down its investments to maintain and improve operational efficiency, as well as maximise fleet performance and reliability of its double-decker fleet well into the next decade.




Significant investment deals signed at Dubai Airshow 2023 will see the A380 fleet continue to be a major part of Emirate's offering into the 2030s


The airline has signed agreements worth over USD $1.5 billion at the sidelines of the Dubai Airshow, with an expanded network of providers and partners to deliver superior aviation aftermarket and Maintenance, Repair and Overhaul (MRO) services. 

Emirates will leverage, at scale, the expertise and capabilities of partners including Honeywell, Collins Aerospace, Pratt & Whitney, Safran, Lufthansa Technik, OEM Services, Gameco, Haeco, and others to optimise its A380 fleet’s lifespan and unlock additional operational efficiency gains, all at its exacting standards. Emirates’ partners will provide a range of maintenance, repair, and overhaul (MRO) services, parts provisioning, component repairs, and as well as technical support.

The work, already underway, is in line with the airline’s commitment to quality, and ensures customers can enjoy its signature onboard products and services for years to come. In parallel with the work being carried out to maintain its A380 fleet, the airline continues to progress with the largest known retrofit programme in the industry, worth USD $2 billion, which is poised to elevate the onboard experience even further.  

Sir Tim Clark, President Emirates Airline said: “The A380 has been and will continue to be very much part of the Emirates story. Its size and capacity has allowed Emirates to unlock growth at some of the world’s busiest airports, opened new opportunities for travellers, and substantially raised standards for passenger comfort. Our continued commitment to and confidence in the A380 are why we’re investing heavily to keep the fleet in optimal shape and pristine condition. The A380 will remain core to our network and customer proposition for the next decade, and we want to ensure our fleet is in tip-top shape.”


16 August, 2023

Celebrating the Kerala harvest season with so many treats on Emirates....

Emirates joins the celebration of the Kerala harvest season, with a myriad of delicious treats onboard and an array of entertaining Malayalam movies. From 20 - 31 August 2023, authentic Onam dishes will be served across all cabin classes, on flights to and from Kochi and Thiruvananthapuram to Dubai.



Onboard the 14 times weekly Emirates flight to Kochi, and the 7 times weekly Emirates flight to Thiruvananthapuram, curated menus with the distinctive flavours of Onam will be offered, giving travellers a taste of home. Passengers will enjoy traditional appetisers of sharkara upperi - banana roasted in sweet jaggery, kaya varuthathu - crisp banana chips and kondattam mulaku - fried sundried chillies steeped in yoghurt. Passengers will also have a selection of tasty dips essential for Onam, including kaalan made of coconut, fresh yoghurt and yam, cucumber pachadi - a garnished salad, and puli inji – a sweet and tangy ginger-based chutney. First and Business Class passengers will also be served Kerala-style pappadam and piquant mango pickle.

A delectable choice of main courses will follow including alleppey kozhi curry - spiced chicken in coconut sauce, served with avial, chemba rice and cabbage carrot thoran, or vegetarian sadhya - sambar and kootu, paired with matta rice and carrot pea thoran, spiced chicken sukha – pan-fried chicken with coconut and spices, steamed rice, carrot pea thoran and vegetable kootu, or mutton sukha with chemba rice, erissery and bean thoran. First Class customers can also choose the tasty option of mutton pepper fry.

Desserts will include Onam favourites like palada pradhaman- creamy rice pudding served with roasted pistachios, raisins, and cashew nuts, or parippu payasam - the popular sweet lentil pudding topped with roasted coconut flakes. Staying true to the festive season, all meals will be served on banana leaf dish liners to offer an authentic feel to the sadhya for Keralites.

To make the journey even more memorable, those celebrating Onam can enjoy more than 6,500 channels of entertainment on Emirates award-winning ice, more than 45 Academy Award® winning films, over 2,000 movies, 650 TV shows, and 4,000 hours of music, podcasts, and audiobooks across 40 languages. 18 Malayalam movies including award-winning titles like Ela Veezha Poonchira, Hridayam and blockbusters Bro Daddy and 12th Man are currently available on ice.

Emirates celebrates a wide range of global cultures inflight and is passionate about delighting customers with regionally inspired cuisine and special seasonal menus. From Onam to Diwali, Eid, Chinese New Year, Christmas, and Oktoberfest to Easter - many festivals are celebrated, creating thoughtful experiences for all global travellers.

15 August, 2023

Emirates Airlines promise to operate additional flights to/from London Heathrow between 31 October 2023 and 30 March 2024 to meet demand.


The Dubai-based mega-carrier Emirates has promised to operate an additional five-a-week service to London Heathrow starting from 31 October 2023 until 30 March 2024 and says this temporary service addition is to meet the growing demand during the busy winter season.

Emirates currently serves London Heathrow with six daily A380 flights. The additional flight will operate on Tuesdays, Wednesdays, Thursdays, Fridays, and Saturdays and will be served by Emirates’ wide-body Boeing 777-300ER aircraft, fitted in a three-class configuration split between First, Business and Economy classes.

Emirates flight EK41 will depart Dubai at 13:20hrs and arrive at London Heathrow at 17:20hrs, local time. The return flight, EK42, will depart London Heathrow at 20:15hrs and arrive in Dubai at 07:15hrs local time, the following day.

Serving the UK with more than 125 weekly flights


Emirates continues to restore its UK services with the recent resumption of its iconic A380 service to Birmingham and Glasgow, double daily services to Stansted, and enhanced services to Newcastle and London Gatwick.

The airline currently serves the UK with 126 weekly flights including: six times daily A380 service to London Heathrow; three times daily A380 service to Gatwick; twice daily service to Stansted; three times daily A380 service to Manchester; double daily service to Birmingham (including a daily A380 service); daily service to Newcastle; and a daily A380 service to Glasgow.

More than 140 destinations across six continents


Emirates’ extensive network spans over 140 destinations across six continents. The airline offers its customers an unmatched culinary experience in the skies with regionally inspired multi-course menus developed by a team of award-winning chefs complemented by a wide selection of premium beverages.

Emirates’ home and hub, Dubai, remains a very popular holiday and stopover destination. Visitors from the UK can take advantage of the Dubai Experience platform that enables customers to easily browse, create and book their own customised itineraries including flights, hotel stay, visits to key attractions, and other dining and leisure experiences in Dubai and the UAE.



26 July, 2023

Emirates welcomes Air Canada to terminal 3 at Dubai International

Move significantly enhances the connecting experience and underscores the carriers' strategic partnership



Air Canada and Emirates announced this week a customer service milestone in the two airlines' strategic partnership with the move of Air Canada's operations to Dubai International's (DXB) flagship Terminal 3 as of July 26th. The co-location of operations in one of the world's premier terminals will significantly improve the connecting experience for customers and underscores the benefits of the partnership between the two airlines launched in November 2022. 

Customers transiting in Dubai between the Americas on Air Canada and the Middle East, Indian subcontinent, Southeast Asia and Africa on Emirates will enjoy a seamless and expedited experience with the convenience of remaining in the same terminal.

Adnan Kazim, Emirates' Chief Commercial Officer, said: "We are delighted to welcome Air Canada to Emirates Terminal 3 in Dubai, which marks another step forward in our strategic partnership to deliver even more value to travellers. Co-locating at T3 means Air Canada customers can enjoy a smooth connection experience when transiting in Dubai onto Emirates' global network, and those eligible can enjoy access to Emirates' signature Business Class Lounges and other hub facilities in Dubai prior to their flight. Working closely with Air Canada, we hope to further enhance travel experiences and offer even more convenient connectivity for travellers."

"Air Canada's new home at Dubai International Terminal 3 is an important milestone which underscores the significance of our strategic partnership with Emirates and the importance of our flights between the UAE and Canada. We extend our sincere appreciation to both Emirates and Dubai Airports for their partnership in facilitating this move, which will greatly benefit our mutual customers," said Mark Galardo, Executive Vice President Network & Revenue Planning at Air Canada. "In addition to Air Canada's customers benefiting from seamless onward connections to destinations in the Middle East, Africa, Southeast Asia and the Indian subcontinent with our codeshare and frequent flyer partner Emirates, they will also enjoy an elevated experience throughout their airport journey."

Welcoming Air Canada to Terminal 3, Majed Al Joker, Chief Operating Officer of Dubai Airports, said, "In addition to a long history of partnership, Dubai Airports and Air Canada share a common goal of consistently delivering exceptional service and exceeding guest satisfaction. This relocation will streamline operations for Air Canada, enable us to optimise our airport's efficiency and improve the overall travel experience. Terminal 3 is a world-class facility designed to cater to the evolving needs of modern travellers, with biometric touchpoints, spacious and comfortable waiting areas, and a wide variety of dining and shopping outlets."  

25 July, 2023

Three major Middle Eastern airlines have started flights to Birmingham Airport



Three major Middle Eastern airlines have started flights to Birmingham Airport this month in what its chief executive called “a glimpse into our future.” The trio of airlines have vastly expanded the range of destinations now available from the airport, either directly or with one stop.

Saturday July1 - Emirates brought back its iconic 615-seater A380 ‘superjumbo,’ adding capacity on its popular twice-daily Dubai service.
Sunday July 2 – Saudia, the national flag carrier of Saudia Arabia, began flying thrice-weekly to and from Jeddah, its vibrant second city and commercial centre.
Thursday July 6 - Qatar Airways returned to BHX, following a three-year absence, with daily services to Doha.
 

Nick Barton, chief executive of Birmingham Airport, said: “This is a glimpse into our future ... World-class airlines like Qatar Airways, Emirates and Saudia serving the global gateway of the West Midlands as we eagerly await the arrival of the new HS2 railway, which will make BHX the journey time equivalent of London’s zone 5. 

“The West Midlands region is home to six million people contributing to an economy the size of Hungary's and currently boasting Britain’s strongest foreign direct investment and job creation performance outside London and the Southeast. 



“Customers travelling for business, leisure, family, and religious purposes will benefit from our best-ever direct Middle Eastern connectivity. While for some, Doha, Jeddah, or Dubai will be the destination, others will head on to one of the many cities offered on each of these airlines’ onward networks, including Australasia, Africa, Asia and North and South America.” 

Andy Street, the Mayor of the West Midlands, said: “We all know how important global connections are to the West Midlands economy, and so I am delighted that Qatar Airways have returned to Birmingham Airport. The daily direct flights to Doha being offered by Qatar Airways comes on top of the return of Emirates’ iconic A380 for their daily flights to Dubai, and Saudi’s new thrice-weekly Jeddah service. These new services and investment are not only a big economic boost to the region as our global ties grow, but they’re also a significant vote of confidence in the future of the West Midlands from three of the world’s biggest airlines.” 




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